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Rated 4.2 out of 5 by 176 reviewers.
Rated 5.0 out of 5.0 Excellent staff at an amazing location! This place was fantastic! The staff is absolutely amazing and helpful. We were treated as if we were a rock star! The staff was quick, super polite, and knowledgable of the area. I've never stayed at a hotel with a staff this nice and polite before. I've stayed in more expensive hotels and this staff takes the cake. Did I mention the staff is excellent. The location can't be beat. A block off state st, a 10 minute walk to the beach and pier, shopping and food everywhere you turn. The area surrounding hotel is extremely safe. You can't ask for a better hotel for the price. Only reason I didn't give it 5 stars all around was I didn't notice a pool. I never looked with the beach so close by. If you don't want to walk the hotel offers complimentary bikes to ride around town. I'm definitely staying here next time I go to Santa Barbara. October 27, 2014
Rated 3.0 out of 5.0 by Noise I know it's a historic hotel, and the tile work and architecture where really nice. The rooms where good, but they could us some updating. Things like new chairs, and coffee makers, and desk, and that sort of thing. Other thn that it was quality ... even if a little loud outside. There was a barking dog, and I know it's not the hotel, in fact, I don't even know if the dog was on the property, as it's right downtown. However, it just barked, and barked, and barked all night long. Plus, I guess the parking was kind of tight, but really, this part of downtown, I know that goes with the territory. other than that, enjoyed my stay in this historic property. October 26, 2014
Rated 4.0 out of 5.0 by The Perks are a Plus!! Great Customer Service, Location, and Perks: Nice Breakfast, free bikes, beach towels, shaving cream! October 23, 2014
Rated 4.0 out of 5.0 by Good overall experience but note parking fee I had a good overall experience. My only complaint is that it costs $12 to park. I had been told by the staff prior to check-in that parking was easily available for free on the street. It wasn't. I've never been charged for parking at a Holiday Inn before, and I think it should be included with the room. October 22, 2014
Rated 4.0 out of 5.0 by Was pretty much as expected This hotel is in a great location and therefore doesn't require much luster to make it a great choice. I would recommend it for business or pleasure as long as you aren't the vacationer who uses the hotel for more than showers and sleeping. October 22, 2014
Rated 5.0 out of 5.0 by A real gem One of the best Express brand I have ever stayed in. Comfortable, friendly staff and just off the main intersection. October 21, 2014
Rated 5.0 out of 5.0 by Nice location Great location, nice staff, parking was kinda an issue but found something close by October 20, 2014
Rated 5.0 out of 5.0 by Terrific location and friendly staff Enjoyed our stay immensely. Due to its location, parking can be very limited when arriving late. But hotel offers free valet in case lots are full. October 14, 2014
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