Rated 4.2 out of 5 by 80
Rated 5.0 out of 5.0 by KCTraveler55 Amazing Place
Above all the Staff are knowledgeable about the area and friendly. Willing to assist with restaurants, tours, shopping. Rooms are extremely comfortable.
I have stayed here 3 times over the past year Each time I found the experience amazing.
December 4, 2013
Rated 3.0 out of 5.0 by Jethyb Centrally located but too noisy
I stayed over the weekend at this hotel. It is centrally located and right in the heart of downtown. The room I got was right next to the main road and there was too much noise from outside as well as from the room above us. I could not sleep for quite sometime because of the noise. I will consider some other place next time.
December 3, 2013
Rated 4.0 out of 5.0 by littlemomma72 Go for the location, stay for breakfast
This is a charming older building with lots of Santa Barbara charm. The location is excellent for strolling downtown and don't miss the second floor patio, great spot for your morning coffee. The complimentary breakfast was great, eggs, bacon, pancakes, plus the usual continental type items, generous in my opinion. Double bed room was suitable for our family of four although the beds were like sleeping on a trampoline, very bouncy if your partner moved you did too. The staff was mostly friendly, although at 9pm at night and 6 months pregnant I would have thought one of the young men behind the counter would have helped me with the luggage cart. The next day I noticed another couple having to unload their luggage at the curb themselves too.
November 30, 2013
Rated 5.0 out of 5.0 by RAR1 Friendly Staff
The staff is very friendly and personable. They are very helpful with any questions about the local area.
November 20, 2013
Rated 3.0 out of 5.0 by 68mustang Front desk transferred scammer to room
Hotel was of average quality. I was very concerned to receive a call one night on the room phone. The man said he was calling from the front desk. He said the computers had crashed and he needed to manually re enter our info. He then asked for my credit card number that I payed with. I told him I was not comfortable with that and I would go down to the front desk and give my info. He said there was a long wait at the front desk and we could take of it over the phone. I again declined to do so. When I went down to the front desk I talked to the manager and he informed me I had avoided a scam as nobody from the hotel had called. He also informed me he was the one who transferred the caller to our room. He said he was very busy and thought they had asked for me by name. They did not know my name just that I was a guest. Left me with a bad and unsafe feeling.
November 17, 2013
Rated 3.0 out of 5.0 by localtraveler3 Way too Pricey
We went with a group so had to stay there. They got their rooms for over $100 less than we did! This was very disappointing! When we looked at the Santa Barbara Inn, the prices were much better!
Also, the parking lot is very small and they continued to move our car. We came back from a walk and our car was sitting out front and running!!!!
Rooms are great and I loved the brick. The balcony outside is very nice to sit and relax with a drink.
November 15, 2013
Rated 4.0 out of 5.0 by MonsterTraveller Not a bad hotel
We just had a weekend getaway and stayed in the hotel for couple nights. Overall it was not bad. Everything was pretty good except our room was located on the ground floor. we kept waking up due to the noise the passerbys and cars were making. I assume the hotel didn't have some sort of noise-cancelling windows installed. Other than that everything else was pretty good. The staff was very professional and helpful.
November 14, 2013
Rated 5.0 out of 5.0 by Jazz13 Hop, Skip and a Jump.
I have been coming to this hotel for the past five years, and I will continue to come back, for I just love the location. It is within just a minute of state street, and only a ten minute walk to the pier. When my sister/friend come, we can shop awhile, come back to the hotel, rest awhile, and then start all over again. Our room was particularly good this year, for it seemed larger. Also, I think you have just finished painting, for everything looked particularly clean and bright. We had lots and lots of towels and light. One thing I would like to suggest is some kind of mat for inside the bath tub. I am always a little wary of getting into a tub without one of these, although I appreciate the hand hold at the side of the tub. The breakfast you offer is particularly good, seeming to get better every year,for there were plenty of choices and a wonderful young man making sure everything was kept clean and tidy. Oh! I just hate the plastic cards that open the doors. Ours never seemed to work, and we had to have help several times. Overall, however, the experience was just as good as we have been used to. Keep up the good work.
November 11, 2013