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Rated 4.2 out of 5 by 153 reviewers.
Rated 4.0 out of 5.0 by Surprisingly pleasant Cute, historic hotel with good location, comfortable, close to shopping August 27, 2014
Rated 5.0 out of 5.0 by Central Location, great room and extremely helpful staff While we only stayed one night, we could not recommend it more highly. There were three in our party, and the room was very spacious and up to date with two queen beds and lots of space. The staff were very welcoming and helpful in allowing a later check out due to illness in our party. We were able to walk to the beach and restaurants from this convenient location. Only negative, is that there is a charge for parking considering the price of the Hotel. This is also unusual for Holiday Inns. August 26, 2014
Rated 4.0 out of 5.0 by Good Location Alot of Noise The front checkin staff was superb. They were friendly, courteous, and treated us like valued customers. The breakfast food was good, and the location was superb where we could walk to our destination. The only bad thing was the noise from the bar across the street until 2 am. We were given a room facing the bar. It was very noisy and we did not get much sleep. Unfortunately we did not tell the front desk until the following morning. We thought is was such a hassle to change rooms at 1 am. In the future, I recommend that the staff warn customers about the noise. They could also derate the cost of the room to reflect the loud noise. August 25, 2014
Rated 5.0 out of 5.0 by Great hotel for work stay I spent 4 nights at this property last week and will definitely stay here again. I come to Santa Barbara about once a month for work and the Holiday In Express is in a great location - just a few blocks from my office. It's right off State Street so all the shops and restaurants are within walking distance too. The room was large and extremely clean. 3 large windows (thought they don't open very wide) and air conditioning which is a unique thing in SB. Great work space and free wifi made working from here easy too. Plus the wifi works on the 2nd floor patio which was a pleasant change from the office or room. The hotel is also just blocks from the beach so it's close enough for vacationers as well. I also liked the hotel because of the interior hallways which made it quieter and felt safer than many of the beachfront properties. The staff were all friendly and very professional. I look forward to returning! August 25, 2014
Rated 5.0 out of 5.0 by Very nice hotel, great location The location of this hotel is fabulous. The decor is cute--it's a historic building. The room was clean and nice, but the mattress wasn't the greatest. The staff were excellent--very nice, attentive. I would definitely recommend this hotel. August 21, 2014
Rated 4.0 out of 5.0 by 总体满意 地理位置很好,距离state street,海边都很近,前台也很热情,缺点是房间里的wifi信号太差,隔音不好。 August 20, 2014
Rated 1.0 out of 5.0 by HORRIBLE and RUDE Management I have been a long IHG member and have stayed in this hotel over the past few years but whoever hired the night Front Desk gentleman and the Manager HAVE RUINED this place. I've stayed in thousands of hotels all over for work and pleasure this is HANDS DOWN the worst experience I've ever encountered. So much that I'm switching my membership of the IHG (Hotel Group Holiday INN belongs to) to another chain. Goodbye IHG and HolidayINN. August 19, 2014
Rated 4.0 out of 5.0 by Overall, a good stay The only real 'problem' with this HIE is that there is no gym faciliites on-site. Otherwise, it was to the level I expect and usually receive from HIE's in Canada and the US. August 19, 2014
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