Rated 5.0 out of 5.0 by Lillianne Customer Service
David checked us in and was outstanding, He was very helpful -- helped us move our luggage from the vehicle to the room. Recommended a nearby restaurant for dinner (The Pantry was perfect for us). He continued to be helpful at different points that evening. Very pleasant man.
May 18, 2013
Rated 4.0 out of 5.0 by DTDM Great staff - friendly and helpful
The staff makes this one of the best Holiday Inns I have stayed at.
Good advise on restaurants and parking.
The room was nice. Fridge and Microwave always welcome. Upholstery on chairs and the carpet could use a good cleaning.
Re the breakfast - Holiday Inns all need to replace those awful velvetta cheese omelets with something edible. However, usually there are viable options.
May 15, 2013
Rated 5.0 out of 5.0 by Bev812 Great, friendly staff
This was a very comfortable and clean room. Common areas in the hotel were very pleasant. Front desk staff went out of their way to help. Housekeeping and breakfast staff efficient and friendly. Breakfast was fresh. Great pillows and my sisters mattress was good. Only negative was my mattress, which was absolutely horrible. Very soft and broken down. Had to sleep in the middle so I didn't roll off. Other than that, it was a very good experience.
May 13, 2013
Rated 3.0 out of 5.0 by Kay2K Okay Holiday Inn Express
Everything seemed to be clean and acceptable. However, it seemed a bit old. Time to remodel??
The bathroom counters had very little space, the tub/shower insert seemed cheaper than I remember at other Holiday Inn Express hotels.
The hotel is acceptable in general, but for a vacation it might be nicer to find another hotel to stay in with more atmosphere in Santa Fe.
May 6, 2013
Rated 5.0 out of 5.0 by Mimi71 Cost low - value high
We were surprised, because the cost was really reasonable, yet we received the type of service and comfort that Holiday Inn Express represents. Would definitely recommend.
April 30, 2013
Rated 5.0 out of 5.0 by Travelqueen50 No complaints
Great place and location! Not far from the town square.
April 28, 2013
Rated 3.0 out of 5.0 by coloradodude Older property that doesn't live up to Holiday Inn Express standards
Shower was great. Pillows were small and lacked support. Internet was spotty at best initially. This is an older property that doesn't meet current standards. Breakfast included hot omelettes, bacon, sausage. Staff was very friendly and helpful. At check-in, the clerk looked disheveled: shirt tail out, wrinkled appearance. I don't think this hotel would be acceptable for most business travelers.
April 25, 2013
Rated 5.0 out of 5.0 by juneday45 staff and service
Always stay in this hotel because the staff is so great. Helpful kind and considerate. Rooms are clean and kept clean throughout our stay. Breakfast is great. A great value in Santa Fe. My favorite city
Thanks to the staff in Santa Fe for a great stay.
April 21, 2013