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Rated 3.8 out of 5 by 179 reviewers.
Rated 5.0 out of 5.0 by Great Stay Excellent Staff, I loved the pillows and bed was really comfortable. September 28, 2014
Rated 5.0 out of 5.0 by Great Service I would recommend this hotel to anyone visiting the Santa Fe area. The staff were all very friendly and accommodating. The hotel was everything I have come to expect of a Holiday Inn Express. September 27, 2014
Rated 5.0 out of 5.0 by Sleeping in Santa Fe I really enjoyed my night at the Holiday Inn Express on Cerrillos, I have spent many nights there and will spend many more!! September 25, 2014
Rated 5.0 out of 5.0 by Remmonded Safe, clean, comfortable, and convenient breakfast. But as a platinum member, they didn't give me a room upgrade. September 25, 2014
Rated 3.0 out of 5.0 by First experience at this Santa Fe location We were taking road trip from North East to South West and stopped few other Holiday Inn Express. Experience with the staff at front desk was EXCEPTIONALLY GOOD, friendly, caring to make sure that we are comfortable. The reason only 3 stars, because the room we were in at that time 1. was not cleaned, looks like previous guest had spilled food on the side cabinet of microwave, 2. Worn out desk chair with same kind of food was the seat 3. One of the head had damage. Last week, prior to Santa Fe, We had stayed at two previous HI in VA & TN were new building, but the service at front desk were so lacking of caring and security concern for the guests. They never recommend HI reward program, nor they asked for our ID. Santa Fe location helped us to establish reward club right away. We called your head quarter to add our points to your system, no one answer the phone !!! I would like to see our points add to our club # 359247926 and here are the confirmation # 66211001 and 67211616 September 23, 2014
Rated 3.0 out of 5.0 by Stay in Santa Fe Disappointed with overall age of the hotel, it's definitely one of the oldest I've stayed in. My interactions with the staff, however was very good. September 22, 2014
Rated 4.0 out of 5.0 by Good Stay, Helpful Person at Desk Our stay was satisfactory - what we've come to expect from Holiday Inn Express. We did not enjoy finding a dirty sock in the bedroom, but we did appreciate the very helpful young woman working at the desk who suggested where to visit in Santa Fe, how to navigate the streets, and where to park. September 20, 2014
Rated 5.0 out of 5.0 by Extremely clean hotel. We were very pleased with the cleanliness of every aspect of this hotel. Except for the slightly noisy bathroom fan, we have no complaints. The young woman at the front desk was a delight and helpful. We really enjoyed eating breakfast in the dining room and the beds were very comfortable. September 17, 2014
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