Rated 3.9 out of 5 by 219
Rated 3.0 out of 5.0 by Bear1968 Clean and fresh
Hotel rooms were clean and fresh, bed and pillows were nice. This is a 3 star hotel with a higher than expected rate.
December 17, 2014
Rated 2.0 out of 5.0 by 2014Disappointed2014 Unpleasant overall
Hallway and room too hot. Locked out of room before checkout time. Not enough Kleenex. Room not cleaned after first night.
December 11, 2014
Rated 5.0 out of 5.0 by catw Great breakfast
Breakfast both mornings was excellent. Your mini-omelet was delicious. I enjoyed having the USA Today to read while I was eating. There was plenty of food available and the hot things were hot, the cold things were cold. You serve very good coffee.
December 3, 2014
Rated 5.0 out of 5.0 by Homebody1 Friendly and accomadating
We couldn't rate the sleep quality as the medical emergency forced us to leave without sleeping. We didn't have a chance to rest either. We went to the ER, then went home. The beds were nice and comfortable, so that did not affect the rating.
November 25, 2014
Rated 2.0 out of 5.0 by Jack1961 Comfort good but food lousy
The room and cleaniness was average. The night person guided us to a Mexican Restaurant which was okay Mexican. He gave us directions but failed to say we needed to do a right turn out of the parking lot before we turn left. We ended up with oncoming traffic coming at us and was lucky we weren't in an accident. Then the morning person did not keep up with the breakfast and she was no where in site either. So yes we had a fair visit. We not sure about stay at this establishment again.
November 18, 2014
Rated 4.0 out of 5.0 by Abuhandy Abuhandy
The staff were helpful and friendly. The room was clean. Since we have stayed in a few Holiday Inn Express hotel in the last 14 days, we have found all the breakfasts have been identical. The hot food was all overcooked, especially the eggs which were rock hard!
November 16, 2014
Rated 5.0 out of 5.0 by Sun person Smiling welcoming staff
I've stayed here by myself and with my husband and I feel safe and welcome all of the time. We try and stay here when we travel to AZ.
November 16, 2014
Rated 4.0 out of 5.0 by Schmid No Choice
My car had broken down and there are no other Holiday Inn Express in Santa Fe. While I waited for repairs I stayed four days. My room was small compared to other HIE hotels and the chairs very uncomfortable and the internet stopped working frequently. There are many restaurants within walking distance and the bus and taxi service is superb but there is no transportation service at the hotel. All the staff were friendly and very helpful, I felt at home. I was allowed to stay day to day since we did not know when my car would be fixed. The egg and cheese omelets at all HIE hotels are not to my liking but the scrambled eggs they had one morning were very good along with the cinnamon rolls. I would rather pay more and have a restaurant available.
November 13, 2014