Rated 4.4 out of 5 by 280
Rated 5.0 out of 5.0 by llvtotravel Excellent stay
The staff was excellent and was very friendly. The room was nice and clean. Would stay again!
April 23, 2015
Rated 2.0 out of 5.0 by IowaMom88 A few issues
The high school marching band that was there at the same time created several issues, slamming doors, running in the hallways late at night, acting like animals at the breakfast buffet, pulling the fire alarm...After ringing the front desk and being told there was not much that could be done I was pretty disappointed.
I completely understand that the hotel could not really control the noise but they could have offered to move us to another part of the hotel away from the band or they could have offered to discount my stay.
We don't make a lot of money so taking a trip to Chicago from our small Iowa town is a big deal. Its too bad this one was not so great.
I still recommend this hotel because I don't think my experience is typical.
April 22, 2015
Rated 5.0 out of 5.0 by randy629 Friendly Staff
The stay was very pleasant. My sleep was very comfortable. Check-in and out was very simple. Breakfast was great.
April 21, 2015
Rated 4.0 out of 5.0 by MCS46 Always a good stay.
Always a good stay. I really have nothing additional to say.
April 20, 2015
Rated 5.0 out of 5.0 by Billandlinda Great Service
During our stay, we encountered a couple of minor problems; a smoke detector beeping and the guest in the room above ours allowing his tub to overflow, which drained down into our shower. The staff and management were quick to handle the initial problem with the smoke detector and then when they checked back to make sure it had quit beeping, found the water issue in our bathroom and immediately the hotel manager arrived and had us moved to an adjacent room, with many apologies for the inconvenience.
As far as we were concerned, this was above and beyond required service. We will be staying at this hotel the next time we are in the Chicago area.
April 19, 2015
Rated 4.0 out of 5.0 by slam25 Comfortable bed and prompt service
I have stayed at this hotel for over 4 weeks (non-consecutive), and find the value I am getting for the price I am paying to be phenomenal. The breakfast lady always greets me with a gentle "Buenos dias", and the front desk always wishes me a good day. I have yet to run into any noise problems at night, and the convenience store and bar connected to the hotel are super convenient. Overall a great hotel for the price.
April 16, 2015
Rated 5.0 out of 5.0 by ferg87 Friendly Staff Time after Time
Once again, our stay at this hotel was a great experience. The staff is very friendly every time and the breakfast staff is always on top of keeping everything refilled.
April 15, 2015
Rated 5.0 out of 5.0 by kjt124 Good
All is as it should be.
This needs to be 50 characters...
April 13, 2015