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Rated 4.2 out of 5 by 120 reviewers.
Rated 4.0 out of 5.0 by Great Place Clean, comfortable room. Good breakfast - I liked the pancakes instead of the usual hotel waffles. July 24, 2014
Rated 5.0 out of 5.0 by Great Service The staff had wonderful customer service and the room and the hotel was nice and clean. Wonderful, place to stay. July 24, 2014
Rated 4.0 out of 5.0 by Comfy bed, but noisy room. The staff at the hotel were very friendly and the room was very clean. The bed was comfy. My only complaint is that it was quite noisy, especially during the morning when the maids start to clean. Room size was decent. Could make rooms with king beds a bit bigger but over all I am happy with my stay and would return. July 22, 2014
Rated 4.0 out of 5.0 by Staff is challanged Staff gives dirty room cause 'Computer says it clean' report a slow drain.. "some will be there by......" told twice while we go out n eat. all the time in usage bath tub fills up with water. i even did the hot water trick fill it up and hammer drain with water. to no avail July 22, 2014
Rated 5.0 out of 5.0 by Great access to a great city Great property, Close to Chicago and Close to the mall and zoos will defiantly stay here again. July 21, 2014
Rated 5.0 out of 5.0 by Clean and reasonably priced Nice Place. Would go there again. Ample parking. Looks good inside and out. Restaurant close by. July 21, 2014
Rated 2.0 out of 5.0 by Front Desk Staff was completey unprofessional Your front desk staff was completely unprofessional. I reserved this room so that my children and I could have a nice place to stay while we visited the Chicago area. Unfortunately I had a vehicle break down on I-90, after four hours in a broke down vehicle I arrived at the hotel very tired, hot, stressed from dealing with car issues to a very rude front desk staff who insisted that they get a credit card on a room that was already paid for in full and assured me that the money they took would be put back on my card. Well as of right now, I have not received that money back and not sure why they needed another deposit after the room had been paid for in full already. I have never been talked down to by a hotel staff before, I find this every unprofessional on all parts. July 20, 2014
Rated 4.0 out of 5.0 by Great experience I've stayed in many Holidsy Inn Express hotels and I must say the staff at this one is exceptional. They really do care about the quality of your stay. July 16, 2014
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