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Rated 4.3 out of 5 by 157 reviewers.
Rated 4.0 out of 5.0 by Holiday Inn Schaumburg Hotell geeignet wenn man nicht unbedingt Zentrum von Chicago sein muß und Nähe zum Flughafen sucht September 9, 2014
Rated 2.0 out of 5.0 by One Employee can mess it up Went to Schaumburg for the first time Sunday August 24. The hotel looked nice, the location was excellent and the front desk clerk was wonderful. I went up to my room and turned on the TV (which does not have NFL network which is a must this time of year) and it did not come on. I called down to the front desk and she politely asked me to make sure it was plugged in because the maids unplug them. I thought that was strange, but it turned out that it was plugged in, The desk clerk told me to come back down and she would give me a new room. So I dragged all my luggage back down and was given the room next door to the one I was just at. The key lit up green and the door did not open. The maid was passing by and I asked for help. Here I am with suitcases and a room key card and she says "Front Desk, Front Desk." It is obvious she spoke no English. I go downstairs to get it corrected and the desk clerk said there was a trick to some of the handles on the doors. I trudged my stuff all the way back upstairs and got inside. A few minutes later, I am sitting on the bed when there is a knock on the door and the same maid saying "Housekeeping" as the door opens and she walks in. I never even had time to reply before she came in. Right away she is apologizing, but after not helping with the handle on the door and not speaking any English (is she an illegal) and walking in on me, I now felt violated. The door handles need to be fixed and that maid is awful. Remember Holiday Inn, you get what you pay for, except for me this time...A cheaper hotel would have been a better experience. Let me repeat though, the front desk clerk kept me calm throughout this!!! September 5, 2014
Rated 5.0 out of 5.0 by Convienient location and clean room Very good overnight experience after long travel day. Easy access to highway, close to many food options, comfortable beds, and lots of choices at the breakfast buffet. September 5, 2014
Rated 5.0 out of 5.0 by Great Stay! Love my weekend in Chicago at the Holiday Inn Express Chicago-Schaumburg property. That staff was A-1 and the breakfast choices were fabulous. Will definitely stay here again….Thank you September 4, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. Hotel was comfortable and in a good location for my purposes. It is not easily seen from the main road leading to it as it is behind a building or two. I was not pleased with not being to reserve a second room on Reward points however. September 4, 2014
Rated 1.0 out of 5.0 by single worst hotel experience to date Staff failed to provide final shuttle from the WEDDING that we were there for then called police on the very understandably livid bride when she called to complain. cleaning staff pushed through my girlfriend while holding bags. i was told when i made the reservation that i was getting a room with a whirlpool tub then was told that never happened when i arrived and they had none of those rooms available.i paid cash for my room when i arrived and it took them 15 min. to confirm that i paid at all but not before wanting to charge the card i used to make the reservation. I am no globe trotter but i have stayed in more hotels then i have fingers and toes and not once ever have i had an experience as unforgivably bad as i did at the holiday inn express in schaumburg. there are many other options near by i recommend you use ANY of them. September 2, 2014
Rated 5.0 out of 5.0 by Excellent Service We were greeted by excellent customer service, had excellent customer service each night at the complimentary happy hour, and then again at check out. The beds were SO comfortable as well! September 2, 2014
Rated 5.0 out of 5.0 by Another great stay! This is our 2nd time staying at the Holiday Inn Express in Schaumburg and we loved it. The staff is friendly September 2, 2014
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