Rated 5.0 out of 5.0 by churchmouse Great time while ballooning
My family and I stayed there for three nights during Memorial Day weekend so we could participate in the hot air balloon festival, Aloft. We had a great stay. The staff was friendly, the breakfast buffet amazing (and early for the pilots)! We look forward to staying there next year, maybe we will find some time for the relaxing part too!
June 4, 2013
Rated 2.0 out of 5.0 by jm1061 done wrong by booking online again
now the third time it has happened. i booked online with holiday inn and get to the hotel and they do not have the room i booked. the hotel blames it on the website and holiday inn says the website does not overbook rooms. i am left not knowing who to blame. i get there and check in and go to the room. i notice the room is non smoking and go back down and the lady at the desk tells me that she wondered about this since i always booked a smoking room but thought that i had quit. that she was sorry but they did not have a smoking room open that evening. i did not argue with her but knew that in my car i had the printed confirmation where i had booked the room as a smoking room. she tells me that this happens with booking on the internet. i just wish someone would come clean on this and keep a loyal proirty club member from getting upset when this happens and tell us the truth. does holiday inn have a problem with it's computer system or are they giving internet booked rooms away a the hotels as they see fit. who knows as nobody is willing to take the blame for this when it happens.
May 28, 2013
Rated 5.0 out of 5.0 by 1604 Total service and facility was Excellent
See above also, A nice Hotel ,location handy to the area.
May 3, 2013
Rated 2.0 out of 5.0 by asouthern8girl This property needs upgrading and better maintenance
Our housekeeper did a great job keeping our room clean and supplied, but some common areas need serious cleaning: the same piece of paper lying in the elevator on Friday when we checked in was there two days later, and the elevator's floor covering was grungy. The bathtub stopper didn't work. The TV remote performed erratically. The card key to the room malfunctioned twice, necessitating returns to the front desk from the fourth floor. The computer in the business center didn't work.
Kudos to the very hospitable breakfast room hostess for her diligence and courtesy on Monday morning. On the weekend when she was not there, the trash container was overflowing and there were no forks--we had to ask for them. Some fresh fruit in addition to apples, such as bananas and oranges, would be nice for the health conscious.
April 28, 2013
Rated 4.0 out of 5.0 by melda611 bad bathroom
I' stayed at this motel before and everthing was fine, but this time the room we were in, #323, had a couple of problems concerning the bathroom. The sink had no plug in it and I was afraid if anything fell in, it would go down the drain. Also the bathtub had mildew around it. But everything else was fine. I didn't report it because I checked out the next morning.
April 19, 2013
Rated 2.0 out of 5.0 by NanniePoppie Mattress was worn out and the refrigerator was not working!
Our son and his family live nearby so we stay in this hotel at least once a month. If this had been our first experience it would have been our last! Staff is usually very eager to please. But not this time.When we got to our room and started unpacking we discovered the refrigerator was not working We reported the problem immediately and were told it would be taken care of. We left our food and drinks in our Igloo and tripped over it for the duration of our stay. The icing on the cake was the mattress. I had back surgery a few months ago and require a firm mattress. Normally the beds are very comfortable especially the KING. We did not bother to let the staff know. The refrigerator did not get fixed so why would they do anything about the mattress? WE had not been offered another room before so we did not feel this issue would prompt any action either. My husband and I felt like the staff could have at least provided us with the offer of another room with a working refrigerator. We were extremely disappointed with our experience this visit. I dread seeking a different place to stay! This one was so good!
April 12, 2013
Rated 2.0 out of 5.0 by Kamlesh uncomfortable stay
The airconditioner/heater temperature settings were out. Why should it take more than one day stay to figure out right settings? should this not be standard settings for temperature? heater or AC should work on standard temperature settings. i.e if it is colder than set temperature, heater should get switched on and if it is warmer than tempreature setting, AC should get switched on.
The required number of electrical outlets were less than normally available in hotels. i.e. no electrical outlet availabel for phone near the bed without disconnecting lamp holder or clock.
Very poor standards.
March 23, 2013
Rated 5.0 out of 5.0 by Jack10s Great Stays
Stay on two separate nights, everything was perfect, the room, the front dexk ladies, the morning breakfast and the lady the works the breakfast. Unsurpassed, I will stay there agaiin and again in my travles.
March 21, 2013