Rated 5.0 out of 5.0 by 1604 Total service and facility was Excellent
See above also, A nice Hotel ,location handy to the area.
May 3, 2013
Rated 2.0 out of 5.0 by asouthern8girl This property needs upgrading and better maintenance
Our housekeeper did a great job keeping our room clean and supplied, but some common areas need serious cleaning: the same piece of paper lying in the elevator on Friday when we checked in was there two days later, and the elevator's floor covering was grungy. The bathtub stopper didn't work. The TV remote performed erratically. The card key to the room malfunctioned twice, necessitating returns to the front desk from the fourth floor. The computer in the business center didn't work.
Kudos to the very hospitable breakfast room hostess for her diligence and courtesy on Monday morning. On the weekend when she was not there, the trash container was overflowing and there were no forks--we had to ask for them. Some fresh fruit in addition to apples, such as bananas and oranges, would be nice for the health conscious.
April 28, 2013
Rated 4.0 out of 5.0 by melda611 bad bathroom
I' stayed at this motel before and everthing was fine, but this time the room we were in, #323, had a couple of problems concerning the bathroom. The sink had no plug in it and I was afraid if anything fell in, it would go down the drain. Also the bathtub had mildew around it. But everything else was fine. I didn't report it because I checked out the next morning.
April 19, 2013
Rated 2.0 out of 5.0 by NanniePoppie Mattress was worn out and the refrigerator was not working!
Our son and his family live nearby so we stay in this hotel at least once a month. If this had been our first experience it would have been our last! Staff is usually very eager to please. But not this time.When we got to our room and started unpacking we discovered the refrigerator was not working We reported the problem immediately and were told it would be taken care of. We left our food and drinks in our Igloo and tripped over it for the duration of our stay. The icing on the cake was the mattress. I had back surgery a few months ago and require a firm mattress. Normally the beds are very comfortable especially the KING. We did not bother to let the staff know. The refrigerator did not get fixed so why would they do anything about the mattress? WE had not been offered another room before so we did not feel this issue would prompt any action either. My husband and I felt like the staff could have at least provided us with the offer of another room with a working refrigerator. We were extremely disappointed with our experience this visit. I dread seeking a different place to stay! This one was so good!
April 12, 2013
Rated 2.0 out of 5.0 by Kamlesh uncomfortable stay
The airconditioner/heater temperature settings were out. Why should it take more than one day stay to figure out right settings? should this not be standard settings for temperature? heater or AC should work on standard temperature settings. i.e if it is colder than set temperature, heater should get switched on and if it is warmer than tempreature setting, AC should get switched on.
The required number of electrical outlets were less than normally available in hotels. i.e. no electrical outlet availabel for phone near the bed without disconnecting lamp holder or clock.
Very poor standards.
March 23, 2013
Rated 5.0 out of 5.0 by Jack10s Great Stays
Stay on two separate nights, everything was perfect, the room, the front dexk ladies, the morning breakfast and the lady the works the breakfast. Unsurpassed, I will stay there agaiin and again in my travles.
March 21, 2013
Rated 5.0 out of 5.0 by nctraveller1 Very Good Value, for HI Express,
Nice property, well managed, nice breakfast, will stay here again, not too far from I85
March 19, 2013
Rated 4.0 out of 5.0 by LuckyChucky Exceptional breakfast
This is an older hotel, but a comfortable one. We had very low water pressure in the shower and one of the light grates was missing in the bathroom, but everything was very clean. There were plenty of accessible electric outlets and free WiFi.
What we really appreciated was the lady that was tending the breakfast bar. Everything was kept fresh and the dining room was kept clean.
All of the staff that we encountered were very friendly.
We will definitely stay there again.
March 19, 2013