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Rated 4.5 out of 5 by 115 reviewers.
Rated 5.0 out of 5.0 by Pleasant and comfortable I have not stayed here before and was pleasantly surprised that it was so clean and convenient located and easy access. The staff that i had contact with were pleasant and helpful and informative. I only have one problem and that was the internet connection but they got me help with that. July 17, 2014
Rated 3.0 out of 5.0 by Better than average The staff at the hotel called me to see if I would be willing to move to the Holiday Inn located nearby for an upgrade. I didn't get to the phone when I called back they moved others around and I was told I was upgraded and would be staying at this hotel I originally booked. After a long day was looking forward to to the upgrade but didn't feel the room was anything different than the standard room. Found beer bottle lids behind the night stand so wasn't thrilled that those got missed when cleaning. Overall the staff was very polite and friendly. I feel there were areas the hotel could improve but if I am in town again I will stay. July 17, 2014
Rated 4.0 out of 5.0 by Nice Room, Best Biscuits of Any HIX So Far...But Pool Has No Hot Tub Visiting this community for a family reunion, but we are long-term IHG Platinum/Gold members, with over two weeks in in HIX and Staybridge properties in the past month. Highlight: While the HIX SmartStart breakfast is fairly predictable, the Eugene/Springfield-East HIX had *the best* biscuits for their biscuits & gravy (or just for butter and honey) of any location out of seven years of staying in this brand for business and leisure. Tall, fluffy, and not a hint of hockey puck. Yum! Our one disappointment was that the pool did not have a hot tub with it. Our fault, perhaps, for not diving deeper into the description online...but this is not a selectable amenity to search for; one must read the descriptions carefully. Since we really enjoy a hot soak, this miss rather reduced our enthusiasm. July 16, 2014
Rated 4.0 out of 5.0 by great Service The front desk staff were very helpful with finding local eating locations. July 14, 2014
Rated 5.0 out of 5.0 by Great staff, great service, great room Went to Holiday Inn Eugene/Springfield for a University of Oregon event. The location is approximately 10 min from the University but is excellent in every other way. Surrounded by other restaurants (Ihop, Dennys, McDonalds, plus 2 local types) all steps from the hotel. Breakfast was excellent. Staff was very accomodating and pleasant. Room was fantastic. Had a 2 queen suite with a sofa sleeper. Overall I couldn't say enough nice things about our stay. Also had nice indoor pool and workout room. Hotel was very clean. July 14, 2014
Rated 5.0 out of 5.0 by An excellent choice for a great night sleep Loved the beds here. Wish I could sleep in those beds all the time! Great place. Great stay. Great price. Will probably stay here again on our way home. July 10, 2014
Rated 5.0 out of 5.0 by Great Place to Stay Enjoyed the one night there. Best price to stay ratio for me. Travel alot and just need someplace safe and clean. Breakfast a plus. July 7, 2014
Rated 4.0 out of 5.0 by incredibly helpful staff Not only did the staff go above and beyond in kindness, patience, and great information; but they were also really wonderful to each other, as the night shift switched over to the day shift. It was so refreshing, both to get a good night's sleep, and to see competent staff, being appreciated by coworkers forward they do well. Way to go! July 6, 2014
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