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Rated 4.5 out of 5 by 137 reviewers.
Rated 2.0 out of 5.0 by Not up to the usual Holiday Inn Express standards. This hotel is in transition to becoming a Holiday Inn Express. It is not there yet and is not a good value for the money. It looks like a tired wannabe. I will not stay there again. August 16, 2014
Rated 5.0 out of 5.0 by Pleasurable Stay I cannot say enough good things about our stay at this Holiday Inn Express. We usually stay at HIE over other hotels because of the free breakfast. We have already experienced the comfort and cleanliness of other HIE-- and we were not disappointed here. I usually have trouble sleeping when not in my own bed--but this bed was so comfortable and pleasantly surprised by having a choice of firm or soft pillows. I slept like a baby!!!!! I was very impressed with the quality -quantity and choices available for breakfast. Every staff member that we encountered during our 5 day stay were very friendly. Being from the south--hospitality is key. We were made to feel "at home". Will most definitely stay here again!!!! August 14, 2014
Rated 4.0 out of 5.0 by good but room smelled of smoke this was a nonsmoking room. Other than that the stay was great despite the fact that the hotel was sold out and very busy. breakfast was well stocked. August 14, 2014
Rated 2.0 out of 5.0 by Run down and didn't care We stayed at this hotel to be close to the airport, for an early morning flight. When we checked in there were 3 hotel staff talking behind the desk and it felt as if checking in was interrupting their conversation. When we got to our room it had such a strong odor that we went back down and told the desk clerk. She said the hotel was full and didn't give us any options. We did not ask but thought that if we left, we were still going to charged for the night. Since it was for only a few hours, we toughed it out. We were disappointed in the overall cleanliness of the room. Also the sheets, towels and all of the bed coverings were very worn out. August 12, 2014
Rated 2.0 out of 5.0 by Cigarette Smell in Non-smoking Room We were very tired when we checked in and were looking forward to a usually very nice Holiday Inn Express room. At check in I was required to initial a form starting I would be charged $250 if we smoked in the room. When we entered the room we incountered an over powering smell of cigarette smoke. I immediately went back to the front desk to make sure I wouldn't be charged for the cleaning and asked for another room. Maggi said she didn't have one and offered to add points to my account. I don't know how many. Pretty bad situation to have a non-smoking room smell that awful. Hope this problem gets addressed. August 12, 2014
Rated 5.0 out of 5.0 by Wedding group togetherness This was a great place to house and entertain three generations of wedding guests. The staff was very helpful and happy to have our commotion. August 11, 2014
Rated 5.0 out of 5.0 by Great Staff and Hotel This is a really clean hotel with great staff. Was greeted by Tatyana at the front desk, she was very friendly and helpful, a great person to represent this hotel. August 9, 2014
Rated 5.0 out of 5.0 by Surprisilngly wonderful stay I booked a room at this Holiday Inn Express, because it was on the list for my daughter's horse competition in Eugene, Oregon. I booked it for convenience, and expected not much more. WOW. The little roadside resting place had, as a whole, the nicest staff of anyplace I've ever visited. They were just super, in every way. The hotel was spotless, and the breakfasts were outstanding. The grounds were well maintained and quite lovely.Kudos to this facility. August 7, 2014
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