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Rated 4.5 out of 5 by 189 reviewers.
Rated 5.0 out of 5.0 by Springfield Trip Excellent location and wonderful staff!!! most enjoyable stay - as always. December 10, 2014
Rated 4.0 out of 5.0 by Slow Checkin My only issues were I waited 10 minutes before anyone appeared at the front counter to check me in and the breakfast food could have been better. The sausage on both days I tried it was not hot and more on the cold side. December 8, 2014
Rated 5.0 out of 5.0 by Thanksgiving travel-thankful for this Holiday Inn Express After traveling a packed I-5 arrived to a warm greeting, Queen suite and woke up to a hot breakfast that was fresh and had so many options that even a picky eater would be satisfied, eggs, bacon & gluten free options too ! Had a great visit with the grandkids and had them over to the hotel to enjoy some pool time together. The pool water is warmed so it did not have that initial freeze when you get in that is typical at so many other places. Even though it was apparent from the parking lot that the hotel was busy, the staff were very friendly and smiling. I even saw 2 little boys come down just after the posted breakfast hours and instead of turning them away, the staff made them up a breakfast. We would definitely re-book at this location. Easy I-5, travel & shopping access, lots of restaurants although you really don't need to go anywhere for breakfast, friendly staff and clean rooms. December 8, 2014
Rated 5.0 out of 5.0 The Best in the North It's been a while since we've stayed at a Holiday Inn and so we weren't sure what to expect. It was a very pleasant surprise! We were greeted warmly and treated as a VIP guest! The continental breakfast had so many options it was as if we were partaking from a restaurant buffet. The indoor, heated swimming pool kept our little guy happy while it was a rainy weekend. The room itself had a refrigerator, microwave and coffee service. Free WiFi!! Who could ask for more? And the beds...sooo comfortable with lots of pillows. The bathroom had toiletries sufficient for the traveler who forgot to pack hygiene items and plenty of towels...we never had to ask for more. When visiting that part of Oregon in the future, we are definitely taking our business back to this place!! December 3, 2014
Rated 5.0 out of 5.0 by helpful staff The morning I left we had ice on my window. The staff went out of their way to help me deice my windshield so I could be on my way. The room was clean and comptforable. November 19, 2014
Rated 4.0 out of 5.0 by Breakfast When I came down for breakfast about 9:15 am, almost all the items were gone, including baon, eggs, pancake mix, gravy, bisquits. Very disappointed. Since only 1 person was visably cooking/ replacing the items and with many hungry people, it took a very long time to get anything. November 18, 2014
Rated 5.0 out of 5.0 by Always a pleasure I stay here frequently even though I live in this town. The hotel is always clean, quiet, well maintained, comfortable and SUPER friendly- awesome friendly, across the board, I sometimes chat with housekeeping, or the desk, or the food service ladies or desk gentlemen or ladies and without exception they are friendly. I tell my friends about this hotel and encouraged them to apply for jobs there because the staff appears happy. The food is plentiful and tasty. Little perks are great, like little sitting areas in the hallways, free newspapers, tv in the lobby, computer in the lobby, pool, weight room, disabled restrooms, and so on. They even turned on the a/c for us before we got to our room so it smelled clean and fresh. The corner is tricky but if you use the street behind and to the south it is not as difficult as trying to traverse two busy roadways. Plus point also is that EVERYTHING is on Gateway, stores, restaurants, banks, gasoline, fast food, convenience stores, you name it. No need to leave the area. November 15, 2014
Rated 4.0 out of 5.0 by Good beds, clean rooms The rooms were clean, staff friendly, and the beds were comfortable. Great location, with dining and a brew pub within walking distance. November 13, 2014
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