Rated 3.6 out of 5 by 47
Rated 4.0 out of 5.0 by SGFGuy Good Hotel for the Price
All in all the hotel was nice. Biggest complaint is the pool was drained and closed and the front desk staff failed to tell me this when i booked the night before and told them that i had 3 kids. The pull out sofa bed was also unmade and there were no sheets in the room so i had to go ask for some. Over all this hotel was nice and I would return.
February 26, 2014
Rated 1.0 out of 5.0 by Nikole37 Worst hotel experience
My 6 year-old son and I stayed at the hotel after Monster Jam so we didn't have to make the 2.5 hr drive home late. We were put in a handicapped accessible room with an adjoining door to the next room, neither of which were required. Our "neighbors" were extremely loud and from the sounds if it, intoxicated until nearly 2 AM. We were on the 1st floor not far from the front desk. There is no way the hotel personnel couldn't have heard. My son took a shower that night and had no issues, but when I took one the next morning there was no hot water. The breakfast selection also had very little a child would eat. However, the staff in the dining area were wonderful. I have a room booked at a Holiday Inn in Orlando in a few weeks and I am tempted to cancel and book elsewhere after this experience.
February 6, 2014
Rated 5.0 out of 5.0 by J3_D Great Experience
My husband and I stayed overnight at this hotel on 2/2/14. The check in was great - cookies offered at the front desk which was a nice touch. Rooms were clean and hallways quiet. I believe the hotel was at full capacity as there were some events going on downtown St. Louis that weekend. We liked the convenience of being close to Soulard.
We did not get up in time for breakfast on Sunday, they closed it down before 9:30 a.m., which was disappointing.
They have indoor pool, we didn't use it, but looked nice (small in comparison).
Stayed in a King size room and it was nice, large, clean and comfortable.
Ran out of hot water on Sunday morning, which for me was a minor inconvenience.
February 5, 2014
Rated 5.0 out of 5.0 by MOO85 Location
Everything was great. I experienced no problem at this hotel.
January 27, 2014
Rated 5.0 out of 5.0 by SteadyTraveler Great Service
Good location for downtown. Safe and parking is fenced in for added protection.
Close to downtown and many restaurants to choose from. Would recommend this location to others.
January 17, 2014
Rated 3.0 out of 5.0 by fanravi Holiday Inn Express - St Louis Downtown
I stayed here on a business trip for a night......It is fair for a night stay
December 7, 2013
Rated 3.0 out of 5.0 by Chefld Good price but that was about it...
We arrived late and the younger gal had us checked in and then the other gal looked at the room we were in and said, "(some person I didn't catch the name) doesn't want reward members on that floor. " The younger gal was trying to say it was all okay and it was fine. We have no idea what that was all about and seemed quite confusing.
The property isn't in a great area. Our room was fine but not sure we would stay there again...
December 3, 2013
Rated 5.0 out of 5.0 by MikeFio Awesome staff made for awesome experence!
I just had to write a review about my recent stay. My fiancé' and I had driven 14 hours from Austin , Texas and were a bit ahead of schedule. We were very tired and went to check in and got great help from the woman at the front desk. She helped us , and was beyond accommodating.
The staff that was serving breakfast couldn't have been more friendly or nice. The room was very clean, and every time we walked the halls all employees were friendly and said hello with a smile on their face.
We had a great weekend stay , the staff should be commended on their effort. If we are ever in St. Louis, there is no doubt where we will be staying.
December 2, 2013