Rated 3.9 out of 5 by 113
Rated 5.0 out of 5.0 by rwg794 Great Breakfast
Very nice room, courteous staff, excellent breakfast, great internet. Great value overall.
August 20, 2014
Rated 5.0 out of 5.0 by Coachk25 Convenient to all city has to offer!
Save a few dollars and still get great service and location just outside downtown St. Louis!! The HI Express Downtown is next to historic Lafayette Square and has much to offer with regards to accessing downtown and surrounding St Louis neighborhoods!
August 11, 2014
Rated 5.0 out of 5.0 by GiGi L Relaxing Atmosphere
My stay was short, but the room, breakfast/meals, and service were top-rated. I had a great stay, and will return soon.
August 9, 2014
Rated 3.0 out of 5.0 by jkolb5 understaffed
The hotel was completely booked and they only had one person running the front desk.
August 8, 2014
Rated 2.0 out of 5.0 by ava13 Again bathroom was not clean
Did not receive anything when I checked in as a Rewards Guest.
August 7, 2014
Rated 2.0 out of 5.0 by Jenifermae Weekend in St. Louis
This property is not really downtown, it's a 10 minute drive. The rooms are spacious,. We were in a suite and the bedroom a/c was leaking and the Capet was soaked in 1/2 the room. We were told it would be dry and fixed the next day. It was not. The staff was SUPER nice but needed permission from an offsite manger do do anything. The pool was closed and no one really knew when it would open. I guess if I HAD to stay here again I would as the staff tried very hard . But given a choice I would pass.
August 6, 2014
Rated 4.0 out of 5.0 by Lynn94 Staff friendly and hotel comfortable
Neighborhood is questionable in some areas so not comfortable walking anywhere. However, very much enjoyed Lafayette Square just a few blocks' drive away. Hotel very comfortable and always felt safe. Staff very friendly and accommodating. I had read a lot of reviews about the lack of hot water which we never experienced and the location of the hotel but we were quite comfortable there.
August 5, 2014
Rated 2.0 out of 5.0 by johniii333 Average Stay not Typical of other Holiday Inn's
Not the best location. Bathroom not cleaned properly. No soap in lobby bathroom. Overall I am disappointed as most if not all of my experiences with Holiday Inn's have been good. This is not one to visit. I will research others as I will be spending time in the area over the next 2-3 years and will need to find one that meets my minimum requirements for cleanliness, and attention to details such as soap and tissues.
August 5, 2014