Rated 4.2 out of 5 by 101
Rated 5.0 out of 5.0 by tileguy48 tileguy49
This hotel and the staff are top notch! The property is super clean and the rooms are spacious and well appointed. The location is not downtown but the complimentary shuttle will get you there quickly.
February 10, 2014
Rated 5.0 out of 5.0 by tiny713 Hotel stay
WE were greeted with a smile on arrival and the attendant at the desk was very nice, he had us in our rooms in less than 10 minutes. We stayed at this hotel for several days and everything was good. The staff were friendly and attentive to our needs while there. We enjoyed the breakfast each morning, but we missed the pancakes while there, as the machine was not working. It was nice to have coffee and hot chocolate all during the day. The beds were comfortable and were able to sleep well.We will surely stay here again.
February 3, 2014
Rated 4.0 out of 5.0 by MaryM14867 Cost dissapointing
I was disappointed to find that after paying $15.00 a night for parking that they tax the parking fee on top of it. The air in the room didn't stay on continually and that was frustrating.
Other then that, it was a good deal.
January 23, 2014
Rated 5.0 out of 5.0 by El Tarbox great get away
Thank you for the comfort of a home away from home. This was a wonderful experience especially during Christmas. Friendly and helpful staff, good location, spacious rooms, and a bonus heated pool and jacuzzi.
January 6, 2014
Rated 5.0 out of 5.0 by tileguy48 Tile guy 49
This is a great property as it it super clean and any problems or questions that I had were quickly attended to by the very courteous and helpful staff!
January 5, 2014
Rated 2.0 out of 5.0 by Jrc562 Disappointed
The water was brown the pressure was low and I wasn't informed of wasn't informed of this prior to checking in. Was not offered any compensation what so ever. Sheets didn't appear to be that clean to me! Overall I don't think I will check back into that hotel anytime soon!
January 3, 2014
Rated 5.0 out of 5.0 by lizkwas Room needed for hospital stay
I needed a room near the hospital while my husband was in the ICU. The Holiday Inn Express had a free shuttle service & special hospital rate. The staff was exceptional & compassionate. The shuttle was always on time & helpfull. I could not have asked for a better stay during a horrible time. THANK YOU THANK YOU to the entire staff!!!
December 9, 2013
Rated 4.0 out of 5.0 by PhillyGuy Good value
Overall a pleasant experience. Due to unusual circumstances we ended up staying 3 nights at this hotel this week in 3 different rooms. The location is kind of in no-mans land DC but it's inexpensive compared to good locations, fair enough. The street side is a bit noisy, otherwise we're fully satisfied with the accomodations. The rooms and amenities were very good for this price point. The breakfast is great (love the new pancake machine, could do with a little more fruit though#.
My only real complaint is that we did not have our club membership # with us and on all 3 nights the staff (2 different clerks) deferred looking it up for me, saying it would take awhile because it would involve a phone call, saying it would be easier if I did it after the fact to get the credits. Which I will... thanks so much.
December 7, 2013