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Rated 4.2 out of 5 by 192 reviewers.
Rated 5.0 out of 5.0 by Always comfortable and great service from the staff. I have been staying at this Holiday Inn Express weekly for about seven weeks now. I have had great service from all the staff that I have come in contact with. My hats off to Shannon!! She recognizes me when I walk in the door and it makes all the difference!! Thank you for making my weekly trips to DC a great experience after long days of work!! November 17, 2014
Rated 2.0 out of 5.0 by great service I found the staff to be of great help and also very friendly. This made my stay at the Holiday Inn Express quite pleasant. This was important to me because I was mainly visiting a family member in a hospital each day. Thanks November 11, 2014
Rated 2.0 out of 5.0 by Washington DC Stay - Adequate accomadations - service provided was well below my expectations. Service with a smile - not part of this Hotels mission statemement!! November 10, 2014
Rated 5.0 out of 5.0 by Great Rate, Great Location to my work, Comfortable We were very pleased with our room, staff, breakfast, we felt comfortable and relaxed when we were in the hotel. Will stay there again when in the area. November 7, 2014
Rated 4.0 out of 5.0 by Excellent Staff One of the differences between good hotels and great hotels is how the handle problems. We had a group on our floor trying to have a late night party in the hallway. The staff dealt with the problem promptly and decisively. The staff also was very apologetic even though the problem wasn't theirs and offered to do what they could to make up for our disrupted sleep. November 6, 2014
Rated 4.0 out of 5.0 by Exceptional Staff The only critique I have was breakfast. After going downstairs and taking a small sampling I opted to take our group of 5 out to eat. Items that should have been hot were cold, the milk/yogurt was warm as I do not believe the refridgerator was functioning. Biscuits were hard, bread was stale, eggs were loaded with water so they were runny. Gravy was cold. (and so forth) The entire dining area was dirty. I would return to the hotel as the overall experience was quite nice. I will plan to skip that area of the hotel though. November 5, 2014
Rated 4.0 out of 5.0 by Value in DC madness Holiday Inn Express has been the most hospitable of the IHG group because it addresses the basic need in hospitality: breakfast for guests. While coffee is great for people on the go,guests who have made time to go for a break from work are met with value of a breakfast to recharge themselves.Eggs, milk, bread, pastries, cereals, yogurt, fruits are offered. I would recommend that pork products be separated November 2, 2014
Rated 5.0 out of 5.0 by Very nicr place to stay. We enjoyed our stay and will stay here again, in the future. Everyone we came in contact with was pleasant and friendly. The room was very nice. November 1, 2014
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