Rated 4.2 out of 5 by 252
Rated 4.0 out of 5.0 by Jordi89 excellent staff service
Good experience staying at this hotel and staff were very service oriented. Good team running the hotel.
May 2, 2015
Rated 4.0 out of 5.0 by Jesus68 Excellent service
I stay there for a week for work, the staff was very helpful and the free shuttle of great help to move to the government offices
May 1, 2015
Rated 5.0 out of 5.0 by Ken76_IA Great People
Excellent service with a great staff! The breakfast staff were particularly helpful.
April 29, 2015
Rated 3.0 out of 5.0 by PPM2015 Ok but too pricey
Good Breakfast. Need flexible shuttle hours. Need options on taxi services.
April 27, 2015
Rated 3.0 out of 5.0 by bri..b... Added Charges after my stay.
Enjoyed my stay but unhappy to notice around £40 of parking charges added to my hotel bill when I got home. I didn't even have a car and told the receptionist that when I checked out! Not sure if this a ploy they try with all guests with the assumption it wont be noticed. Sent email to hotel and created a case through my IHG platinum membership and as of now not heard anything back. Very Disappointed.
April 24, 2015
Rated 5.0 out of 5.0 by Chris B45 Very nice place to stay
Everything was very good. The area is not that nice but you are 15 minutes from Union Station. The breakfast was very good. Loved the in-room coffee maker and the refrig
April 22, 2015
Rated 1.0 out of 5.0 by N123_SB No shuttle as advertised
Shuttle didn't turn up - after 1.5 hours waiting and three calls to the Hotel, gave up and had to get a Taxi at 28 dollars.
April 21, 2015
Rated 4.0 out of 5.0 by MNguy12 Stayed for business, nice hotel
Room was clean and comfortable and staff at the front desk, housekeeping, and during breakfast we all very friendly and helpful. The hotel shuttle from Union Station makes all the difference for access to the metro as there isn't a station a walkable distance away. Otherwise a cab is a quick call away with the help of the front desk staff. The interior of the hotel was quiet when it needed to be. The only negative during my stay was my room was right over the adjacent limo company garage, and the back-up alarms and general car alarms going off in the neighborhood throughout the night impacted my second night of sleep.
I requested a cab the night prior from the front desk staff to get me to the airport early the next morning. It arrived at the time I requested.
April 21, 2015