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Rated 4.3 out of 5 by 217 reviewers.
Rated 5.0 out of 5.0 by HIE next to Arboretum, Washington DC The front desk staff was lovely and helpful. The location is a bit out of the way and there was no usable shuttle service to Union Station so get ready to taxi everywhere. My first experience using free stay points and it was very positive. The ottoman in our room needs to be replaced and the lamp outlets need tightening but those are the only negative comments I have and I can be pretty picky. Great staff, manager seemed to go for excellence and for NE DC I felt safe. Thank you. January 26, 2015
Rated 5.0 out of 5.0 by Great Stay The Hotel Staff were very helpful when we had a slight dinner "problem" and helped make sure our group got fed and were very accommodating throughout our visit. January 26, 2015
Rated 5.0 out of 5.0 by Another Stay at Holiday Inn Express As usual the hotel is nice, clean and the staff attentive. It is always a good value vs cost. The low point is the breakfast quality. It is getting old. Time to upgrade the selections. For first time travelers it is ok, but for someone who travels 100 nights a year and remains loyal to IHG, its time for some change. January 25, 2015
Rated 5.0 out of 5.0 by good hotel The staff at the HIE DC was great. At check in we were greeted warmly even though it seemed like a very busy night. We never had a problem with getting any staff to help us out. The breakfast staff was wonderful. It was a sold out night when we travelled and unfortunately it seemed to be a college hang out of sorts. Some of the guest were very loud and intoxicated. Overall it was handled well by the staff but we may rethink this location in the future. January 22, 2015
Rated 5.0 out of 5.0 by comfortable bed and great service conveniently located along my driving ways, very comfortable, clean, fully equipped, extremely friendly staff, excellent service, excellent breakfast contains varied and fresh foods - it is my preferred choice in all my automobile trips, highly recommend it to all traveling guys! January 10, 2015
Rated 5.0 out of 5.0 by Excellent Customer Care Leslie at the Front Desk displayed excellent customer care throughout the stay at the Holiday Inn Express and Suites Washington DC Northeast. She handled a situation beyond her control with excellent customer service delivery with patience, tact, and diplomacy. The staff overall was friendly and very accommodating to my needs. January 6, 2015
Rated 5.0 out of 5.0 by The staff was great! Very nice place to relax. Everything was nice and clean. January 6, 2015
Rated 4.0 out of 5.0 by Eddie The hotel was very clean and pleasant. The staff was courteous and friendly. The only problem that I had was being charge for parking in the Hotel's parking lot. However, I enjoyed my stay at the Hotel. January 5, 2015
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