Rated 4.1 out of 5 by 139
Rated 5.0 out of 5.0 by chau76 very nice
everything is very friendly and enjoying ,and hotel located in very good place and easy to come
August 15, 2014
Rated 4.0 out of 5.0 by K-Dog905 Great place to stay
The staff was great. Our room was very clean and kept clean every day. There were a few small maintenance issues but nothing to cause any problems. Overall a very good experience.
August 12, 2014
Rated 3.0 out of 5.0 by k920011 Dirty hair drier and small breakfast
Dirty hair drier and small breakfast
I think the hair dryer in my room has never been maintened or checked before.
All of the dryer was covered by a something black and sticky liquid things.
We have tried to make a clean, but it was too thicky to clean it.
So I think the remaining area of room's clearance has a questionnaire.????
In the morning, I was shocked how so many guest can have a breakfast in tighy dining area comparing 5~6 stories hotel guests.
It was a war to make a table for my family among the huge number of guests.
August 12, 2014
Rated 4.0 out of 5.0 by Frank NY Not such a bad choice for the area.
I overall do enjoy the Holiday Inn Express chain but remember it is a franchise so it is up to the management to meet your needs. I did welcome the value of the hotel compared to another hotel only 2 miles away. But after realizing the shuttle ride can be limited in service during some hours I think I would have paid a few dollars more to be closer to my desired location.
August 8, 2014
Rated 5.0 out of 5.0 by Candycane57 Wonderful location and great customer service!
We were very happy with our hotel room at this location during our spur of the moment trip to Washington DC. We were fortunate enough to be put on the top floor and so it was very quiet. The room was very nice and quite large!
I only have one complaint - there were lots of kids in the pool in the evening hours, and unfortunately one of them must have pushed the emergency shut-off on the spa tub the night before we left, as it was ice cold at 8:20am. I suggest that the shut off button should have a cover to flip up if needed, or it should be pull-out, not push in, as it is too accessible not to be a temptation for some people. Don't know why whoever locked the pool area up for the night didn't make sure the hot tub was still on, but might suggest management put it on the nightly checklist! These days I book hotels on whether or not they have a hot tub, so it's pretty important for us!
August 7, 2014
Rated 1.0 out of 5.0 by Claudia12 need a manager on board
3 out of 4 washing machines did not work, bkfs was missing for some time the basic , room cleanses should be improved as overall professional service .
August 6, 2014
Rated 2.0 out of 5.0 by Aussie Gold It's a long way from Central DC.
Staff were pleasant and acknowledged my IHG Rewards Club membership. Unfortunately the Hotel felt a bit tired past the reception area. The business centre was outdated and computers slow and there was no inhouse food available for dinner and the breakfast was very ordinary. If like me you are travelling by train or plane, I'd suggest staying at a hotel closer to the centre of DC. I lost a lot of sightseeing time waiting in the lobby for the shuttle and then driving nearly an hour into Central station.
August 5, 2014
Rated 3.0 out of 5.0 by o12345r My First Time In Washington DC
Although this was my first time in Washington DC, it certainly was not the first time staying at my favorite mid price hotel; Holiday Inn Express. The area that this IHG hotel was located in had a bit of inner city feel although that could have just been my unfounded initial impression. As far as public transportation went, there was a bus stop within sight of the hotel and a rapid transit station within a few miles but I opted to drive into the city which was inconvenient and uncomfortable for someone from the south who is used to ample parking and a simple, easily navigable street layout.
The hotel itself was an average Holiday Inn Express although its staff was courteous and professional. Monique did a wonderful job at check-in although she did nothing to acknowledge my IHG Rewards status and the property was adequate enough for a comfortable stay. My main concern was that the complimentary shuttle service was either not convenient or non-existent as in two days, we weren't able to use it.
In summation, great city, average hotel with adequate accommodations.
August 2, 2014