Rated 4.7 out of 5 by 119
Rated 5.0 out of 5.0 by jawilson06 Great hotel!
We were very pleased with everything! The staff were all extra friendly and sweet to us during our whole stay. The bed was a bit firm for me, but the pillows were great, I still slept good though. The pool area was great, and the hot tub was the perfect temperature and so relaxing after a long drive. The breakfast was excellent, very good variety, and the service staff was super friendly and helpful. We would highly recommend this hotel, we definitely enjoyed our stay and would stay here if we were in West Plains, MO again for sure! Thank you!
December 25, 2014
Rated 5.0 out of 5.0 by NavyFamily Very good staff, especially one in particular
We stayed at the West Plains MO hotel on November 25, 2014 on our way to visit our son. Virginia was absolutely wonderful when we arrived and checked in. She deserves a big "atagirl". The hotel was wonderful and the rooms were great. We actually stayed there on our way back from visiting our son and we stayed on November 30, 2014 and to our surprise when we arrived there is Virginia again. What a nice surprise. She checked us in and even helped with numbers for pizza to be delivered and the weather check as well. She is a very nice lady and a great asset to your hotel. Thanks Virginia for making our stay wonderful. Also want to give a shout out to the breakfast staff as well. I didn't get their names, but they need an "atagirl" as well. The breakfast was wonderful and they were very friendly and nice. This hotel had good ratings and that is why we decided to pay a little bit more for the room, which would have been nice to been a little bit cheaper, but overall if we are in West Plains, MO again, I would stay at this hotel. Thanks for the ice scraper the morning we checked out there was ice everywhere. The pool was nice and my husband and son had a wonderful time in it. Overall stay was great. Thanks again to the staff, especially Virginia and the breakfast staff, sorry I don't know their names, but they were wonderful. Thanks!!
December 12, 2014
Rated 4.0 out of 5.0 by Junior423 Comftorable bed and pillows
Overall, satisfied with stay. Only negative is that there is not an elevator.
December 9, 2014