Rated 4.4 out of 5 by 88
Rated 5.0 out of 5.0 by minifarmgal Great Room - Comfortable
We chose to stay at the HIE due to no room in Ellensburg. We were nervous about the Yakima reputation but the hotel was wonderful. It was in a clean area of town, kind hard to find due to the recent street name changes. The staff was very friendly, room was large, clean and comfortable. Would definitely stay again if needed.
September 2, 2014
Rated 4.0 out of 5.0 by You Choose Stale Cigar Smoke
Great facility and the check in clerk informed me that they had a better rate than I had been given. Thanks for the honesty. Really helped with the pocketbook.
However, we have noticed as we have traveled using Holiday Inn Express and other hotel chains that benches are being placed outside the main entrance for the comfort of the guest. Unfortunately, these benches are being used by smokers and guest have to walk through the smoke to get through the front entrance. At Yakima, we went out for dinner and had to work through stale cigar smoke as the smoker blew a puff in our direction. Not a good way to start an evening meal. Recommend that benches for smokers be placed away from main entrances.
August 30, 2014
Rated 5.0 out of 5.0 by Babycakes57 Customer Service
The staff at Yakima Holiday Inn I thought went above their job titles...Jared, Cindy, Myles, the cleaning ladies, the breakfast cook, and the maintenence man are just awesome...The swimming pool was chilly but the jacuzzi was great...thanks for making our stay there pleasurable...
August 29, 2014