Rated 4.4 out of 5 by 179
Rated 4.0 out of 5.0 by Mr. Jack Air Conditioning is controlled and is set to high
Great location and beautiful landscaping.
The staff needs a lot more training on how to greet customers.
My wife and I were unable to sleep at night because the AC is set to high by the hotel. Maintenance would do nothing about it.
March 1, 2015
Rated 5.0 out of 5.0 by Augala Overall experience
This was my first visit to Thailand and I was very impressed with the hotel, service and staff.
February 28, 2015
Rated 5.0 out of 5.0 by =) =) Great place to stay for kids
We stayed in mid-February and found the hotel well catered for families with young children. The pool and kids club activities were major attractions. Meals were great as the kids loved breakfast as well as the kids menu for lunch and dinner. The room was cleaned well and service was very good.
I rated the food as average as lunch and dinner was rather salty for our tastebuds. The pork chop and beef we ordered were pretty tough by most standards. And the wait for food during dinner was rather long if you ordered a la carte. However, at least the staff saw to it that the kids had their food first so that was very helpful.
Overall we were still very pleased with our stay.
February 26, 2015