Rated 4.6 out of 5 by 64
Rated 5.0 out of 5.0 by kbu9 Great value resort perfect for families
I was highly impressed with our stay at the hotel. Our family suite was very large and spacious with plenty of room for the 4 of us. Bedding was comfortable and the bathroom luxurious.
I found the staff to be very accommodating with our children and extremely friendly and professional.
The beach was lovely, pool very nice and the spa and gym were also very good and well priced.
Kids club staff and facilities were also very high quality.
We had a great stay with the only negative perhaps being that the hotel has limited facilities beyond the resort. As a first stop close to the airport it was perfect for our needs though in resting the kids up before continuing our travels.
For the room cost we were very impressed with the standard of the hotel.
October 14, 2014
Rated 3.0 out of 5.0 by Budcat Fair place to stay
Location... Beaches in the north of Phuket are not nice however this resort is only 20 min from the airport.
Room... Took a family suite, excellent for kids (playstation in room, kids colour coded bedding) however no baths in suite, only showers, difficult with toddlers. Noise carries easily in rooms and we were awakened numerous times during our stay from noise in the rooms above.
Staff... Generally very pleasant however on request 45min prior checkout no one arrived to help with luggage, wife carrying baby and kids had to cart luggage from 3rd floor which was 2 buildings away from reception.
Food... Thai curries etc not served at pool restaurant (Strange as you would want Thai food in Thailand). Food prices in hotel are expensive for Thailand.
Tours... Wide variety, however we booked the Elephant ride and jungle walk to the waterfall and only after arriving at the tour destination were we told there was no jungle walk to the waterfall that day and were told to sit and wait for over an hour with the children while others completed their activities. We were not refunded for half the tour as they claimed that it was due to the rain that the jungle walk was cancelled. It rains a lot in Thailand so this is a ridiculous excuse, it left a very sour taste in my mouth.
October 13, 2014
Rated 5.0 out of 5.0 by Partha18 Resort review
It is a nice resort with good ambience and facilities. But not fun available at the beach front. The beach is so narrow, not able to bath at the sea. But the resort is very good, only location wise it is not so attractive.
October 13, 2014