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Rated 3.9 out of 5 by 284 reviewers.
Rated 2.0 out of 5.0 by Inhospitable! Although we appreciated the hardscape flooring rather than the usual grimy carpet, and enjoyed the upscale amenities and free parking, it was the hotel and restaurant staff that left an overall poor impression in our minds. We had two rooms for three nights each and ate one meal on the property. Everyone on staff from the front desk to the restaurant without exception was unfriendly, unwelcoming and seemingly unexcited about their jobs. Our breakfast in the restaurant was particularly bad, punctuated by extraordinarily slow and bad service, below average food, and an odd mix of beautiful serving pieces on the tables, and low-end items like condiments in tiny plastic to go containers and cheap ramekins holding sugar packets. Coffee was not refilled, water and silverware not provided except on request, food items substituted without notice, and a general lack of attention to cleanliness and customer needs. We did not use the pool area because it appeared to be filled with a teeming mass of humanity. I'll post a photo taken from our room. We travel to Newton frequently and will not soon return to this property, August 27, 2014
Rated 4.0 out of 5.0 by Great bed Loved the location, walking right over to the t is the main reason we stayed here. But the rooms are comfortable and clean. Love that they have wood floors, much cleaner. Bed was super comfortable, slept great! We will stay here every time we visit Boston! August 27, 2014
Rated 3.0 out of 5.0 by Find another place to eat I stayed at this hotel for a friend's wedding, and while our room was comfortable, our experience outside of the room was terrible. Restaurant service was slow, staff was rude, the food was not great, and juice was served in a cup that looked like a bunch of pens had just been pulled out of it. During the day on the weekend, the hotel rents out cabanas at the pool, making the pool too crowded for hotel guests and the restaurant/bar too busy for good service. In addition, all of the extra people using the pool meant that parking in the cramped lot inadequate. In addition, the bride and groom reported that they were given a room overlooking the dumpsters and staff was not helpful to them--despite the fact that their wedding guests filled a whole floor of the hotel. I would not recommend staying at this hotel or blocking rooms for a wedding or other special engagement. August 27, 2014
Rated 5.0 out of 5.0 by satisfied traveler I bid on this room. Got a great rate and the Hotel was even better than expected. Location was good. Boston is a pain to park. August 26, 2014
Rated 3.0 out of 5.0 by Poor Bathroom Poor bathroom setup and lighting. Dropped things in the toliet as i leaned over it to get ready in the mornings. Floors were nice, but outlets for charging phones and ipad were not conviently accessible. August 25, 2014
Rated 4.0 out of 5.0 by Convenient location This hotel is adjacent to the Mass Turnpike and I-95. It is easy to walk to the Riverside T-station on the Green Line. I love being able to visit Boston without having to drive into the city. August 25, 2014
Rated 5.0 out of 5.0 by Wonderful place to stay in Boston I cannot find one flaw in the Indigo. I stayed her two years ago as well with my son and that is why I stayed here again with my two sons while attending three Red Sox Games August 24, 2014
Rated 1.0 out of 5.0 by Nightmare All around awful. Not a place to stay with kids. It was like an adult night club. Not clean. Restaurant staff treated us as if we weren't even there. Spend the extra money and stay in a hotel closer to Fenway. August 22, 2014
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