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Rated 3.9 out of 5 by 318 reviewers.
Rated 5.0 out of 5.0 by Great Location near Boston! I have stayed at the Hotel Indigo three times in the last 14 months and have been impressed by the hotel's comfort. It truly is a botique hotel in a great location-easy to access 95 if you are driving and the Riverside T if you are not. The staff is helpful and friendly. I have never eaten at the restaurant, but the grab and go coffee counter is great! I will definitely stay there again. October 21, 2014
Rated 3.0 out of 5.0 by Good bed, good service, good food, but.... Overall, the hotel staff was great and so was the breakfast and the Aveda room amenities. Although the bed was comfortable, everything else in the room was hard angles and not a lot of walking around space. The floors are vinyl laminate with a wood design, and unfortunately were dirty. The bottoms of my feet looked like I had been walking around downtown barefooted. For a very small room that had two beds in it, the extra chair was just an obstacle to get to the window. The ottoman tucked under the desk really had no room to go anywhere else. With such limited space, maneuvering was tight, and it was more than once that I stubbed my toe or foot or heel on the hard corners of the bed frame - in this room, the top of the bed was the safe zone. The desk area furniture could use a touch-up - too many scuff marks made it look a bit old and tired. The only ice machine in the entire building is on the parking level, below the lobby. The vending machines are here as well, but the food machine was out of order. October 21, 2014
Rated 5.0 out of 5.0 by Hotel Indigo stay The hotel appearance was clean. easy access staff friendly room average, size a little small October 21, 2014
Rated 5.0 out of 5.0 by Great front desk staff Due to a flight delay, we didn't check in until 2am. The woman working the front desk was friendly and on top of things. She noticed I had a completely seperate second reservation(which I thought I canceled) and asked me about it. I told her I thought I had canceled it but of course I was worried I would be stuck paying for two rooms when I only needed one. She said she would leave a note for the daytime supervisor to research it. The next morning when I went to the front desk, they where expecting me. I was very impressed because so often you are told someone will take of it only to have them drop the ball. Also, she could have not mentioned it to me and I wouldn't have known until receiving my credit card statement. They did not charge me for the second room and were so nice about it. It has been a long time since I've seen this level of customer service and will definitely be back! October 20, 2014
Rated 5.0 out of 5.0 by Satisifed Repeat Customer A positive experience time after time keeps me coming back to HOTEL INDIGO in Newton, MA. Overall lodging quality and highly professional and personable staff are the competitive edge for this hotel. October 19, 2014
Rated 5.0 out of 5.0 by Great Location I stayed at Hotel Indigo Newton one night on a quick trip to Boston. The hotel is very well maintain, the staff was extremely helpful and the room was more than I expected. A big plus is the location right next to the subway green line that takes you right into downtown Boston. October 18, 2014
Rated 4.0 out of 5.0 by Busiest night spot in Newton MA! The staff is great. It's an old Holiday Inn from the JFK years which has been completely remodeled. Clean and good value for the money. The restaurant, Boxx has a great bar and often great bands performing in the evenings. Above-average food in the restaurant (but won't be a 25 or higher in Zagat) October 17, 2014
Rated 5.0 out of 5.0 by Amazing Hotel This hotel was one of the best hotels I have stayed in. The room accommodations were superb, the staff was super friendly as well. October 15, 2014
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