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Tamanaco Caracas

Rated 3.0 out of 5 by 54 reviewers.
Rated 1.0 out of 5.0 by Pésimo Servicio Llego el día sábado 1 de febrero y no nos dieron la bienvenida como miembro Platimun. Pregunte si estaba abierto el piso ejecutivo y estaba cerrado. No hicieron ningun upgrade a pesar de que hotel estaba vacio. Mala atención y sin experiencia 07 February 2014
Rated 4.0 out of 5.0 by Better service This hotel has improve the services a lot. Keep going well. Thanks for all the atentions. 03 February 2014
Rated 2.0 out of 5.0 by 5 stars, really? My review is based on my stay in Jan, 2014 Considering this is a 5 star hotel and the price for lodging here, I can say that this hotel is, unfortunately, far below the average standard for the Intercontinental brand. Let's start by my room at the 6th floor. The room was old, facing the parking lot with a constant noise from the A/C troughout the whole day. The service has been poor, every day there was one thing missing (towels, soap, etc.) but the room and the bath were both clean. Moreover, the room was pervaded by a thick smell of humidity. The reception is always crowded and you have to wait several minutes before speaking with one of the two receptionists. There is a lack of english speaking staff all over the hotel although the people is quite kind. Breakfast and, generally speaking the food, is nice but very repetitive and the breakfast area can get really crowded. As an additional information I can also mention that the final bill was incorrect, the hotel has overcharged my credit card and, in return, I've been offered the difference in cash Bolivares, which cannot be changed into any other currency by foreginers, in or out Venezuela. This caused me a serious economic damage. Make yourself a favour, think twice before getting into this hotel. 31 January 2014
Rated 5.0 out of 5.0 by Atención insuperable La atención en el Tamanaco Cacaras es excelente. Su personal es realmente amable y risueño, y siempre dispuestos a atender las necesidades de los huéspedes. 19 January 2014
Rated 2.0 out of 5.0 by Poor conditions and service Am a platinum member and was not treated as such. No room upgrade even though there were rooms available and room we did receive is degraded and had roaches even. Very poor conditions and service and is very sad to see. Very expensive and the lack of attention to detail and service makes it not worth it unfortunately. 03 January 2014
Rated 5.0 out of 5.0 The best location and best swiming pool I stay last week in the Intercontinental Hotel Tamanaco with My family. We had a great time. We did not need to get out of the Hotel. You can have everything yuo need. Great food and fantasctic Service. The rooms were very clean. The staff always try to help us with all we need and plus. The pool maybe the best in Caracas. Best location and very important we feel safe, its like been out of Caracas. We had a memorable experience!. 15 December 2013
Rated 3.0 out of 5.0 by Front desk service The front desk service was TERRIBLE during check in and during check out. The personal staff is not nice at all 05 December 2013
Rated 5.0 out of 5.0 by An special place to fell so good as at home I arrived to Caracas for an academic meet. I don't have plans to stay in Caracas this nigth, but, the traffic and rain make me delate and look for an place to sleep. In the Tamanaco Intercontinental Hotel I find just that I llooking for. An very clean, confortable, secure and friendly place to rest and sleep, with executive facilities, no luxury, but very confortable. The bed and texture of the sheets was incoparable and I did sleep as a baby... The Breakfast buffet at Café Cacique was wonderfull, with an axtense variety of options to choice, since the tradicional american breakfasta to an tipical creole plate or dietetic & ligth options. The atention of the Café Cacique staff was so fast, friendly, specially the cheff that cooks an delicious omellette for me..!! My observation is about that I don't find coffee for prepare in my room and the Minibar was empty. The locals calls wasn't included in the price and no hands and face towels in the bathroom available. I have an ProirityClub Rewards Card, but I don't know if that card is valid now. Anyway, the good things was more and better and I don't hesitate to choice again the Intercontinental Tamanaco Caracas as my hotel...!! 27 November 2013
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Tamanaco Caracas
  • Avenida Principal De Las Mercedes
  • Caracas , 1060-A
  • Venezuela, Bolivarian Republic Of
  • Front Desk +58-212-9097111 +2

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, Spanish, French, Italian

Pet Policy

Contact hotel for details
  • Local Time

    11:29 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available
    • Evening Reception Desk Open


    • US Dollar $ (USD)


    • Parking