Rated 3.7 out of 5 by 55
Rated 4.0 out of 5.0 by Dave1985 Elevator troubles
Elevator had countless problems during the stay. I got stuck on a number of floors for 20 minutes or more because the lifts stopped responding. We were part of the Unilever group who had organized a large , international conference at your hotel - it was unacceptable that the lifts provided so much trouble whilst we had over 170 guests staying there. At one stage, one of our suppliers got stuck in a lift with another woman for over 20 minutes. If you are going to charge world class prices - thing a like this cannot happen.
Further to the above - your staff were extremely welcoming and friendly which was great, as was the food. Service was extremely slow though. Especially at the Chinese restaurant, the 5th floor bar, and the pub on the 5th floor. This needs to be attended to - especially when the food and drinks are so expensive.
Although the overall experience was good - I believe I will be staying away until your lift issue is sorted out.
07 July 2014
Rated 4.0 out of 5.0 by Sundabag12 Still one of the best places to stay in Lagos
I have been staying at this hotel every time I vist for the past 9 months. I prefer it over others tht I have stayed (yes, I have tried most others).
The rooms are clean and the staff are friendly and are very willing to solve your problems. Problems? Yes, I had a few. Occasional loss of hot water, poor television this time around. The elevator can be noisy sometimes. The steam room had not been fixed since November!
Overall, it is an excellent and very safe hotel with friendly staff thst are responsive. It will be superb if most of the "little annoyances" can be fixed. However, they are not big enough to make me go elsewhere (yet) on my monthly visits to lagos.
05 July 2014
Rated 4.0 out of 5.0 by Manney Good experience with nice staff.
Staying at Intercontinental Hotel was a refreshing and great experience.
Additionally the time stayed at the hotel was made quite interesting and fulfilling with the nice disposition of the staff and fellow hotel guests.
I am thoroughly convinced that I will be back (apologies to movie actor).
A suggestion is that Hotel guests should be given preferential treatment with respect to Parking Basement spaces. It is an anomaly for an Hotel Guest to be informed to park outside while temporary visitors for functions be parked at the basement.
04 July 2014
Rated 3.0 out of 5.0 by yzaky Poor Service
as mentioned before there was a lack of tidiness and room quality
01 July 2014
Rated 5.0 out of 5.0 by Mugushu REVIEW BY MUGUSHU
As a regular guest of the hotel I appreciate that many staff members know me by my name; from concierge to reception, restaurant and even senior members of staff. They always go the extra mile to ensure my comfort even before I get to the hotel. Some even call me using their personal phones even before I leave my country once they learn that I will be visiting the hotel.
26 June 2014
Rated 4.0 out of 5.0 by PRSF Good premises, Friendly staff
Excelent hotel, brand new premises, staff is very attentive. Food is expensive but it is within Nigerian standards.
24 June 2014
Rated 5.0 out of 5.0 by Gbenguse Experience Intercontinental Hotel, V/I, Lagos
What a wonderful hotel, excellent location, excellent service, excellent people, and maximum value for money.
24 June 2014
Rated 5.0 out of 5.0 by Onyeka Exceptional Service
My stay was great and i felt at Home away from my home indeed.
23 June 2014