Rated 3.7 out of 5 by 50
Rated 3.0 out of 5.0 by snowbird 2014 Spacious room
I found that the grounds were beautiful but disappointed with the beach as we were unable to swim in the ocean. Very rocky.We were on an all inclusive vacation but that was not what we received, and were unsure of what we could order at the bar. . The breakfast buffet was average and found the food usually cold except if getting eggs. Lunch was very good at the buffet but supper was unpredictable. The alacart at the buffet restaurant was not good. Ended up eating at the buffet instead. Service at the buffet was not up to par. Loved the pool and there were always lots of chairs. The rooms were spacious and clean.
20 February 2014
Rated 4.0 out of 5.0 by JSS57 Close to Panama City
Review Intercontinental Playa Bonita
Stayed there January 28, 29, 30, 2014.
Our stay was at the end of a tour of Panama, which included the Canal, the rainforest and so on. The hotel room was very nice, comfortable, everything worked well. We had a balcony facing the grounds, pool and water. Mini bar was locked though that didn’t affect us at all. There is a coffee maker in the room which we also didn’t use. We had internet because of IHG membership.
The grounds are pretty. We used the main and the ‘adult only’ pool; though there really weren’t many children around anyways.
The beach is nice; though not the best we’ve been to. It is unguarded. Not many people sat at the beach and there were less than a handful of people in the water at any one time. The red flag was up all the time even though the water was flat. We did encounter what we found out later were very small ‘man of war’ or ‘jelly fish’ in clusters on the sand our last day. There were no warnings about those. We didn’t have any issues with insects. There was an activity board but we never saw any activities. The food in the buffet restaurant was all right; the prices probably typical of large hotel buffets.
The a la carte restaurant was a bit more expensive but really very good. The choices were well cooked and nicely presented and the service was polished. I had a little trouble after biting- unknowingly -into a super- hot- pepper and they offered me some milk (I declined) to settle the spiciness down. We had drinks at the bar; these were also very good. There isn’t much to do at the hotel itself. There are excursions you can take from there at extra cost. This area is apparently the closest Pacific beach to Panama City. The view of the ships lined up to go through the canal is interesting; even more so when they are lit up at night. There is only one other large hotel on the beach. It is a Westin. And it didn’t seem much busier there. Not knowing what the other Pacific beaches look like it’s hard to make a recommendation. But if I were to return I would certainly check those other pacific beaches and resorts out, before committing to Playa Bonita.
19 February 2014
Rated 5.0 out of 5.0 by MES13 Really terrific staff and wonderful food
The Intercontinental Playa Bonita in Panama is a special place. With properties popping up all over the area, it's really important that the hotel differentiate with service and a great product. We felt special the entire time we were at the Intercon. The food at The Lighthouse was superb, particularly the sea bass. Desserts were creative, and delicious, as well. We stayed at 3 properties while in Panama and the Intercon was the standout among them.
11 February 2014
Rated 5.0 out of 5.0 by ABCD59 Mixing business with pleasure
One of the nicest resort hotels I have stayed at in nearly 20 years of international business travel! My stay could not have been much nicer - wonderful staff, excellent food (whether casual or more fancy), lovely grounds with a beautiful beach set off from lush jungle, and multiple relaxing pools - this hotel is near the top of my travel list. All rooms have balconies and overlook the ocean - a nice location to enjoy morning coffee or enjoy the sunset with some wine. The only real drawback is the location - if you need to do work in the city, you are a bit removed (the other side of the canal) but that is a minor quibble given the resort. Travel to the hotel from the airport is a mixed bag because of this - if arriving during peak traffic hours, be prepared for a slow trip to the hotel. The staff are hardworking and efficient - whether arranging for a taxi, serving a drink at the bar, or simply answering yet another "dumb tourist" question. Will definitely be back - regardless of business or pleasure.
15 January 2014
Rated 4.0 out of 5.0 Great Facilities and Friendly Service
Overall we liked very much this hotel and would recommend it. It´s spacious with lovely manicured green areas and a very large beach. The tide variations were quite large at this time of the year (don´t know if it´s like that year long), so don´t be put off if you find just stones and mud (instead of sea) when you arrive, in a couple of hours the sea comes back and everything is nice again.
The hotel rooms and facilities are also very good and i would also recommend the spa (I had a shiatsu massage which helped me come back to life after sleepless nights with a sick daughter).
My daughter got sick while we were there and the staff was quite helpful and managed to get a paramedic from a nearby hotel (against a fee of course, but still worth the price when you have a hopelessly sick child). In general, we found the local people very friendly and eager to help, and would definitively recommend this hotel for those families who just want to relax and take it easy by the beach/swimming pool.
Our only complain would be that the taxi charges are a bit high, but then it could be because the hotel is almost a 40 min drive from the city. If you plan to do a lot of sightseeing in or around the city, i would rent a car because a single trip almost anywhere would not be less than 30 US$ (at a minimum). On the other hand, the taxi cars were large and comfortable and the drivers knowledgeable about their country (although most of them don´t speak English, I speak Spanish but my husband does not).
Compared with other beach destinations we have been around the Caribbean, the hotel/facilities and value/price are great even if the beach itself is not the most gorgeous one. It´s a fine balancing act.
06 January 2014
Rated 4.0 out of 5.0 by BarbieSunshine66 Great hotel - but poor WIFI
We loved staying at the Intercontinental Playa Bonita. Nicely located with a beautiful view on the ships waiting to enter the Panama Canal. Good choice of restaurants (all open during our stay, or at least most of the days), and excellent service at the Club Intercontinental facility. Kids loved the swimming pools and other recreational facilities.
If we were to mention one 'minus', then it's definitely the WIFI access. Acceptable access only in lobby area and then even not optimal. For a hotel of its stature, this is certainly something that needs to be improved.
05 January 2014
Rated 5.0 out of 5.0 by TMCM1922 Fantastic Location. Outstanding Staff
The concierge and Club Room Staff were outstanding. They were gracious and helpful. Extremely friendly. Would definitely recommend the upgrade to Club Room. A la carte food in the Restaurant was very good. Fantastic views from the balcony.
02 January 2014
Rated 5.0 out of 5.0 by dctraveler725 Beautiful location, great service, and a wonderful experience
I really enjoyed my stay at the Intercontinental Playa Bonita. I came for a 4 night stay in December 2013.
First, the facility is very beautiful, a wonderful location on a beach outside Panama City. The beach is long and very pretty, and there are also a number of very nice pools. The grounds are well maintained - it feels like an oasis in the Panamanian jungle.
The rooms - while not overly lavish - are very comfortable and clean. Every room has a balcony and faces the ocean - a really nice feature.
The staff is very friendly and knowledgeable. I was particularly impressed by the concierge Francisco, who arranged an excellent tour of some beautiful Caribbean islands.
The only negative is that the hotel is somewhat isolated and it is expensive $ 25 cab ride into town. But I think the location is actually a plus, since it is outside of the congested downtown and so much more relaxing. It feels like a real retreat from the city, sort of like staying in an exclusive resort on Miami Beach rather than in the city of Miami.
All in all, I had a great experience, and found the hotel to be one the best I had ever stayed in south of the US, or anywhere.
28 December 2013