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San Juan

WELCOME TO

San Juan

Concierge Photo Concierge Signature
Nestor Colon
Lead Concierge

Insider Tips

LOCAL CULTURE

CLOTHING

Average temperatures around 82-85 degrees Fahrenheit year round. Light clothing and resort wear is recommended.
LUXURY RESORT HOTEL IN SAN JUAN, PUERTO RICO THAT FEELS A WORLD AWAY
Set on two miles of the best beach in San Juan, this resort hotel in San Juan, Puerto Rico is a tropical escape only 3 miles from the airport. Elegant landscaping, waterfalls overlooking the ocean and a lagoon-style pool provide a stunning backdrop for any holiday. Indulge in one of five restaurants, unwind in the seclusion of stunning oceanfront suites or feel transported at our beachfront spa. Try your luck at our full-service casino or venture out to El Morro Castle in old San Juan.

Guest Reviews

Hotel Specific Offers
Terms & Conditions
Discover the many benefits of becoming an InterContinental Ambassador.

HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    Trattoria offers Italian favorites combined with a local twist to satisfy all palates. Steak lovers can savor the tenderness in its meats at Ruth's...
  • Amenities & Services

    Our fitness centre is open 24 hours and offers a complete circuit of exercise and strength training equipment. Our full-service spa has five treatm...
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
San Juan
  • 5961 Isla Verde Avenue
  • San Juan , 00979
  • Puerto Rico
  • Front Desk +1-787-7916100

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Dutch , Portuguese

Pet Policy

No pets allowed except for service animals.
  • Local Time

    7:11 AM
    • CHECK-IN

      4:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 12 Room(s) with Accessibility Standards
    • Parking
    • Special Needs
    Guest Reviews
    Rated 4.1 out of 5 by 517 reviewers.
    Rated 4.0 out of 5.0 by Exceptional property! The entire staff at the Intercontinental Hotel San Juan are to be commended for their wonderful attentiveness! Each area of the hotel is exceptional...the lobby, the pool, the beach and the restaurants. The rooms are immaculate! The beds and bed linens are beyond comfortable! Wish I could take those home! But again, it is the staff that makes the stay at the Intercontinental outstanding. You won't regret it. 22 July 2014
    Rated 4.0 out of 5.0 by Lovely hotel and location Open, airy and lots to offer. Downside: no ATM, but there are two across the street. No complimentary bottled water in room. Convenient refrigerator and coffee maker. 21 July 2014
    Rated 2.0 out of 5.0 by Services are secreasing while the cost increases I have been going to the property in San Juan Puerto Rico for the past 10 years, sometimes twice a year and have noticed the steady decline in services while the cost increases. I paid for the ambassador gold membership which really doesn't mean anything other than getting an upgrade of the room which is probably the only perk. The membership provide you with a voucher for a free weekend night stay but they failed to tell you that you need to book your reservation online therefore the voucher is moot. This membership also is supposed to provide you with free water every day however I needed to call up every day for them to bring the water sometimes two and three times per day and I had to remind them of the so-called free amenity which was a fruit platter which also has declined in size over the past few years. The hotel is beautiful the grounds are well-maintained & the beach is great but the service has declined. I have made a lot of friends with the staff over the years but the pricing is forcing me not to return to that location and I won't be able to see my good friends who work there which is rather unfortunate. I will write to corporate regarding the same. 18 July 2014