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  • 1 888 IC HOTELS
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San Juan

WELCOME TO

San Juan

Concierge Photo Concierge Signature
Nestor Colon
Lead Concierge

Insider Tips

LOCAL CULTURE

CLOTHING

Average temperatures around 82-85 degrees Fahrenheit year round. Light clothing and resort wear is recommended.
LUXURY RESORT HOTEL IN SAN JUAN, PUERTO RICO THAT FEELS A WORLD AWAY
Set on two miles of the best beach in San Juan, this resort hotel in San Juan, Puerto Rico is a tropical escape only 3 miles from the airport. Elegant landscaping, waterfalls overlooking the ocean and a lagoon-style pool provide a stunning backdrop for any holiday. Indulge in one of five restaurants, unwind in the seclusion of stunning oceanfront suites or feel transported at our beachfront spa. Try your luck at our full-service casino or venture out to El Morro Castle in old San Juan.

Guest Reviews

Discover the many benefits of becoming an InterContinental Ambassador.

HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    Trattoria offers Italian favorites combined with a local twist to satisfy all palates. Steak lovers can savor the tenderness in its meats at Ruth's...
  • Amenities & Services

    Our fitness centre is open 24 hours and offers a complete circuit of exercise and strength training equipment. Our full-service spa has five treatm...
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
San Juan
  • 5961 Isla Verde Avenue
  • San Juan , 00979
  • Puerto Rico
  • Front Desk +1-787-7916100

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Dutch , Portuguese

Pet Policy

No pets allowed except for service animals.
  • Local Time

    9:26 AM
    • CHECK-IN

      4:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 12 Room(s) with Accessibility Standards
    • Parking
    • Special Needs
    Guest Reviews
    Rated 4.1 out of 5 by 563 reviewers.
    Rated 4.0 out of 5.0 by Good hotel but could be great. Great location. Nice beach and pool. Staff very helpful and friendly. However, chaos in the mornings due to elevator situation. Has been an ongoing issue. Pool area after lunch not cleaned for hours. Could be a great hotel with a little work. 24 August 2014
    Rated 5.0 out of 5.0 by Our recent wedding We recently hosted our wedding at the IC San Juan. The staff was amazing, the food was awesome, and many of our guests remarked on how it was one of the best weddings they had ever attended. They were also great about last minute venue changes (secondary to weather issues we had no control over). We recommend the IC San Juan without reservation not only as a hotel but also as an event location/host. 24 August 2014
    Rated 5.0 out of 5.0 by Fun Getaway We stayed for 4 nights and booked 2 rooms (one for my husband and me and one for our 3 adult children). Overall we had a great, great time, however there are 2 issues that need to be addressed. First of all -- the elevators. Only 1 elevator was working the whole time we were there. You had to build in an extra 15-20 minutes to go anywhere bc that's how long it took to get an elevator. We were on the 10th floor and it took forever. When it did finally arrive, we would get on and the elevator would proceed to stop at each and every floor all the way down to the ML. At each stop more people got on and it was being like a sardine in a tin can. Im claustrophobic and had to get off a few times and take the stairs. Taking the stairs down wasn't too bad but taking them up 10 flights was a little much. I don't think the resort should charge guests at resort fee for this experience. It was totally unacceptable. I can see one elevator being out but not 2 out of 3!! Next issue -- we got the Breakfast Family Fun Package which entitled us to pizza and soda one night. My kids wanted to pick it up and bring it to the pool, but were told that it had to be delivered to the room. We said OK not realizing that we would be charged $16.50 for room service delivery!!! We didn't want it delivered in the first place. My husband questioned the charge and was told that was the way it is. Again, totally unacceptable especially since my kids wanted to pick it up. The rooms were a bit humid and by day 4 our clothes were a little damp. The A/C didn't seem to take the dampness out of the room. Overall the resort was great and the staff very friendly. We never had to wait for anything and beach chairs and umbrellas were very plentiful. I was reading horror stories at other resorts about having to get up at 6AM to reserve lounges. Not at the Intercontinental. Never a problem. 23 August 2014