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  • 1 888 IC HOTELS
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San Juan

WELCOME TO

San Juan

Concierge Photo Concierge Signature
Nestor Colon
Lead Concierge

Insider Tips

LOCAL CULTURE

CLOTHING

Average temperatures around 82-85 degrees Fahrenheit year round. Light clothing and resort wear is recommended.
LUXURY RESORT HOTEL IN SAN JUAN, PUERTO RICO THAT FEELS A WORLD AWAY
Set on two miles of the best beach in San Juan, this resort hotel in San Juan, Puerto Rico is a tropical escape only 3 miles from the airport. Elegant landscaping, waterfalls overlooking the ocean and a lagoon-style pool provide a stunning backdrop for any holiday. Indulge in one of five restaurants, unwind in the seclusion of stunning oceanfront suites or feel transported at our beachfront spa. Try your luck at our full-service casino or venture out to El Morro Castle in old San Juan.

Guest Reviews

Discover the many benefits of becoming an InterContinental Ambassador.

HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    Trattoria offers Italian favorites combined with a local twist to satisfy all palates. Steak lovers can savor the tenderness in its meats at Ruth's...
  • Amenities & Services

    Our fitness centre is open 24 hours and offers a complete circuit of exercise and strength training equipment. Our full-service spa has five treatm...
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
San Juan
  • 5961 Isla Verde Avenue
  • San Juan , 00979
  • Puerto Rico
  • Front Desk +1-787-7916100

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Dutch , Portuguese

Pet Policy

No pets allowed except for service animals.
  • Local Time

    6:27 AM
    • CHECK-IN

      4:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 12 Room(s) with Accessibility Standards
    • Parking
    • Special Needs
    Guest Reviews
    Rated 4.1 out of 5 by 526 reviewers.
    Rated 5.0 out of 5.0 by Down time after visiting family and heading home My new vacation for just myself is to stay in San Juan before heading home to NY. I do this after staying with my family for either two weeks or six weeks, they live in Puerto Rico. This is my decompressing before heading back to the hustle and bustle of working. I can swim in the ocean, jacuzzi and pool all with in seconds of each other. The pool is clean and the perfect temp! Laying on the beach the service is there for drinks and something to eat, if you do not want to head to the bar. Everyone is helpful from taking bags at the front entrance to recommending local restaurants. Close to the airport so you can wait till the last minute to head out for the trip home. Would recommend to anyone that wants a great get away. 27 July 2014
    Rated 2.0 out of 5.0 by Beautiful hotel I made a reservation for two rooms. Check in time was at 4 pm. However we got there at 5 pm and the rooms were not ready. We waited in the lobby for about three hours. Adding the 6 hour flight, my family was restless and disgusted. I went back to the front desk around 8:15 and questioned why it was taking so long. After a few phone calls, we finally got rooms in different floors. Not exactly what I asked when I made the reservation but at least we had somewhere to put our luggage. Since it was so late, I asked for a late check out and the front desk staff very politely told me "NO". As a former military member that travelled around the world for 23 years, I never encountered a problem like this one. Other than that the hotel is beautiful and the staff around the hotel was corteus and helpful. It is a shame... We go to Puerto Rico at least once a year, but I don't see myself going back to this hotel. 27 July 2014
    Rated 4.0 out of 5.0 by Wonderful Property on Beautiful Beach From the moment I entered the Intercontinental I knew I made a great choice. This was my first visit to Puerto Rico and I couldn't be happier with my choice of hotels. The property grounds are very well maintained. As an early riser I was able to see firsthand the maintenance employees working to keep the property as clean and beautiful as it is every day. The beach attached to the Intercontinental is really spectacular. There are wide expanses of very smooth sand that stretches for miles in both directions (although when going east you need to detour off the beach for a brief period). Their greatest strength is in their people. Everyone I encountered seemed to go out of their way to be helpful and friendly. My only complaint with the room was the door would not automatically shut and lock when leaving. You need to make a real effort to shut the door. Most hotel doors are weighted and will automatically close when pulled towards the exit as leaving. This may have been corrected already but if not the hotel maintenance folks should check out room 1520. PS- This room has an awesome view of the ocean and hotels pool. 27 July 2014