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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    88%
    Recommend This Property

    Overall Experience

    4.3

    based on 94 reviews
    88%
    Recommend This Property

    Ratings Breakdown

    94reviews

    • 5 Stars
      61
    • 4 Stars
      17
    • 3 Stars
      6
    • 2 Stars
      6
    • 1 Stars
      4

    服务不错

    By

    November 15, 2019

    来的时候很冷,我们自己带了食物。有冰箱,微波炉不错。但没有早餐

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    Good room, hard to find hotel

    By

    November 14, 2019

    platinumelite

    Hotel is hard to find as the side street you need to turn on does not have a sign. I arrived at the hotel at 3 pm but my room was not ready until 1.5 hours later which was frustrating. The front desk staff was very lackadaisical and I did not get a sense of urgency to resolve my unready room situation. I would not recommend this hotel

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    comfortable hotel in good location for medical center

    By

    November 13, 2019

    club

    This is a comfortable facility in a convenient location for north Dallas. The staff was pleasant and professional, and the room was clean and quiet.

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    ABreak In My Marathon Of Awful Hotel Stays This Year

    By

    October 30, 2019

    club

    I have had a extremely rough year traveling with other companies and "their" Rewards program. Which was in return a just plain old awful and uncomfortable stay with me my company team members and my family and kids.

    But MY first independent experience with IHG rewards and this property Candlewood Suites in Plano Texas. Has and still is phenomenal. Not just my opinion but my kids as well and company team member are comfortable a d satisfied.

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    Great stay!

    By

    October 29, 2019

    club

    We loved this hotel!! The owners and management are amazing!! Greatly recommend this family friendly & pet friendly hotel. They will accommodate anything and everyone they can! Will definitely be back.

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    Sleeping in a cloud

    By

    October 20, 2019

    LOVED the sheets and pillows provided! I even took the time to check out the brand of sheets for purchase at home later. Employees were super polite and helpful.

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    Awesome!!!

    By

    October 13, 2019

    We loved our stay. We were there for a week and a half and didn't have a single complaint! The room was beautiful, spotless, secure, and above all else the staff was awesome. Patrick, Shaniqua, and their crew up at the front desk were so nice and helpful during our entire stay. If only all hotels were like this. We will definitely be back to stay there!

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    Extremely Difficult to find

    By

    September 30, 2019

    platinumelite

    I drove past couple of times before I could find the hotel. It is tucked behind an Automobile repair shop, there are no visible signs from Preston Road

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    Comfortable Suite

    By

    September 29, 2019

    club

    Good location, great staff and friendly people staying there at the time. Kitchen and laundry are fantastic

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    Paul

    By

    September 23, 2019

    club

    Good stay that was not to far from the job site. Will stay there again in the future.

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    Review

    By

    September 18, 2019

    Excellent property with excellent service and i recommend it to anyone visiting there

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    Home sweet home

    By

    September 05, 2019

    Treated as thou you were still at home!! From the living room , bedroom, kitchen, and the whole nine yards!!

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