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我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
85%
推荐此酒店

整体体验

4.2

基于 1372 评论
85%
推荐此酒店

Ratings Breakdown

1372评论

  • 5 星级
    765
  • 4 星级
    327
  • 3 星级
    136
  • 2 星级
    76
  • 1 星级
    68

Great hotel in Syracuse

By

2019 十一月 11

I stayed here one night for business. I was exhausted when I arrived and was pleasantly surprised at the efficiency of check-in and the friendliness of staff. I was even happier when I got to the room and found a very comfy bed waiting for me. Great short stay. I’d stay again.

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Not enough blankets

By

2019 十一月 07

club

While the service was very good, there were not enough planners on the bed, and when I asked for another one, it was a very thin blanket that was not very warm. Other than that, the shuttle service was wonderful, and the staff were very friendly.

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Would not stay again

By

2019 十一月 07

For an upscale IHG property this one was horrible. If they post the pictures look at the Hair in the drain (NOT mine), something staining the shower floor,, filth on the windows and what looks like ground in pizza in the grout lines. Filth in the hallways and not sure what kind of food was in the elevators. The only redeeming part of the property was the staff they were very nice and tried to be helpful., The bartender was somewhat busy with the blond at the bar but hey I get that. This property needs a serious heavy duty cleaning.I would have left but it was late and only one night, I did keep my socks on all night tho.

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Great hotel, just a little quirky

By

2019 十一月 06

club

It's a great hotel and it worked great for us. Its a giant tube, with the elevators running up the middle. That means your bathroom is a wedge that's tricky to get in and out of without making a noise hitting the shower wall. An issue of you have a light sleeper. The restaurant is great that its on site but it was understaffed during our stay on the weekend. The staff were doing thier best but there's only so much a couple of people can do. That meant long waits for tables and room service, food running out, etc. But it was clean, taken care of and staff were always there to help.

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Love the bed and building.

By

2019 十一月 05

club

Recommend visiting for the bed and the view and the bar.

Service could be friendlier.

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A nice room, but room for improvement

By

2019 十一月 04

The overall hotel experience was quite enjoyable, however there were distinct shortcomings with the room.
Hair, mixed upgrades (great TV/ancient AC unit), towels became a challenge to get.

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Great

By

2019 十一月 04

Excellent experience. Note: bartender was friendly, knowledgeable, and very helpful with local tips.

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Beautiful room

By

2019 十一月 03

club

I really enjoyed my stay. The room was clean and updated. Housekeeping left a lavender mist on the bed which was a great touch and I used it every night of my stay.

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Great place to stay!

By

2019 十一月 02

club

We were at the hotel for a conference. Food was excellent with a nice variety. Rooms were spacious and comfortable. The hotel is round so rooms are pie shaped. There were plenty of internet outlets and plugs for charging electronics which was nice. The hotel is near the SU campus. We could see the dome arena from our room.

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Not the best

By

2019 十月 30

club

Tiles in bathroom were cracked and hanging off the wall. Bathroom configuration is tight. Bar was closed on Sunday evening. Room was clean. Way too much road noise.

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Do not stay here

By

2019 十月 30

Understaffed, Woken up at 8:30 in the morning by cleaning staff trying to get into our room and hanging on doors. Checkout isn’t until Noon, so why 8:30? We’re told our giant group would have the restaurant and bar opened until 1 so we could eat after our event. They closed, so we were left hungry because we were also asked not to bring in outside food. Elevators were a disaster and the room kept out ZERO noise even on the 17th floor. Parking garage was dirty. Would never waste my money here again.

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Disappointed

By

2019 十月 30

club

I was very disappointed in my stay. Disappointed in service, parking, food/drink service. This was my third stay in this hotel so I expected more based on past experience.

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