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宾客评论

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评论
宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
83%
推荐此酒店

整体体验

4.1

基于 1642 评论
83%
推荐此酒店

Ratings Breakdown

1642评论

  • 5 星级
    889
  • 4 星级
    387
  • 3 星级
    173
  • 2 星级
    101
  • 1 星级
    92

Crown Plaza

By

2021 十二月 05

The people were very good.
I was there to visit my sister on thanksgiving , because her husband was in the burn unit, at the hospital .

The room was clean, but the atmosphere was depressing and the noise was loud from the road and ambulances to the hospital, the cafeteria was not open, which sucked.
Also this hotel seemed to be in a sketchy area

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New cleaning staff needed

By

2021 十二月 01

Dirty sheets, dirty bathroom, dirty windows and window sills. Over all just unkept.

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Not so great

By

2021 十二月 01

club

Bathrooms very small not enough towels /soap. Bed very uncomfortable

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Thanksgiving 2021 Stay

By

2021 十一月 29

Price and location were great, which is why we've stayed there multiple times.

Strange that the phone in the room wasn't working at all, but not a major problem.

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Wonderful Property Downtown

By

2021 十一月 29

We stayed in this property for a concert, we had a wonderful time. The off-street parking was great and the shuttle service was much appreciated on a cold night. Great staff!

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Baño excelente

By

2021 十一月 28

Todo bueno no tengo nada negativo lo recomiendo todo en orden y limpio me gustó el piso 20 le das la vuelta al hotel con buena vista a la ciudad

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Syracuse Crowne Plaza - very comfortable and convenient

By

2021 十一月 26

club

I stayed only for one night. Front desk staff and restaurant staff was super helpful. The shuttle service was an added bonus at no cost to me: really great to have this.
Bed was very comfortable too.

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Excellent Hotel

By

2021 十一月 13

This hotels staff was amazing. Can’t get much better than Kyle and Amy in the Bar and Food service area. Front desk was helpful with planning my way around to help the employer I was in town for, the room was comfortable and fully functional as an office space when needed.

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Working at the University

By

2021 十一月 12

The room was not cleaned well, hair in the shower. I was told at checkin at the hotel’s higher floors are under construction, so hopefully the new rooms will be better?
Overall, it’s not what I expect from a Crown Plaza Hotel. I would call a head, to confirm if a newly renovated room is available.

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Alumni Event

By

2021 十一月 11

Traveled to Syracuse for the 2020-21 Men's Alumni Hockey Hall of Fame ceremonies. Asked for and received early check-in due to ceremony start time.

Rooms were clean and comfortable. Front desk staff were very accommodating and provided exceptional customer service.

Had breakfast in the smaller restaurant. Reasonable prices and good service. Food was cooked as ordered. The only drawback is there is no lunch service and the only restaurant within walking distance was a pizza place that only takes cash

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Comfortable and great service

By

2021 十一月 09

Reception staff were friendly and helpful. Spacious room and the most comfortable bed.

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The staff made it easy to switch loyalty

By

2021 十一月 08

club

I normally stay at another hotel but stayed at the Crowne Plaza for a recent business trip. Abigail took care of everything I needed, answered all my questions about getting around, arranged transport, and even pointed me toward gluten-free food options around town.

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