Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property
Overall Experience
4
79%
Recommend This Property
Property Was Excellent, Suite Needs Improvement/Updating...
ByDavid Lee
17 February 2020
I stayed in suite whit the following issues...
1) The ceiling was damages and it appears there was a half-hearten to paint over the damage.
2) The carpet was outdated, worn and filthy.
3) I found a glass under a table. This could have caused an injury if a small child were in the room.
4) There were four glasses in the floor of hallway in front of the room next door for the entire duration of my stay. Again this could have been a hazard for a small child or even and adult.
5) The carpentry around the refrigerator was unfinished and exposed. A hazard...
6) The stand-up lamps near the television were defective and falling apart.
Excellent Property
BySLFB
16 February 2020
If you are looking for a good nights rest in a great location look no further than the Crown Plaza.
Hotel for Harmony
ByKiwi
15 February 2020
I've been here before and plan to go back again. The hotel is always comfortable and friendly. Rooms are usualy nice quite places to rest, excluding con goers occasionally lol, and the entire place is a wonderfull place to stay. Cant wait to get the chance to return.
$18 for parking
ByRMinTX
15 February 2020
I see no reason to force your guests to pay $18 to park.
HarmonyCon was fun!
ByOceanbreeze178
12 February 2020
Stayed at this hotel for HarmonyCon. Had a blast! :)
Leisure stay
BySlade
11 February 2020
Stayed for a recent convention. Staff was very kind and responsive to requests.
Great hotel!!!!!!
ByTeddybear2
11 February 2020
They crown plaza was amazing for my second time being the but this time I got a bigger room which was amazing and surprised me and my girlfriend that I wish I could have stayed there forever.
Great hotel in Dallas
ByChris379
11 February 2020
The staff is professional, friendly, and courteous. They treated me like family.
Old and out dated
ByBaseball fan
11 February 2020
Food and service is bad. Rooms are old and outdated. Food is of poor quality. Parking is over priced. Nothing is good about this place
Run Down Hotel and No working shower
ByDallasfitchick
08 February 2020
This hotel is more like a 2☆, not a 3.5☆! Hotel is extremely dated, and needs a complete overhaul. Hallways have horrible red carpet, and you can get easily lost in the maze of multiple hallways. Staff take no pride in their job, and are lazy.
THE ROOM: Absolute nightmare! I was given a handcap accesible rm bc i booked via a 3rd party. Hotel was vacant and there was Absolutley no reason other than spite to do this. Room had 2 double beds...i have not slept on a double bed since in grade school. Decor was very dated and room smelled musty. Closet doors did not work. Sink was not useable....it sprayed water EVERYWHERE. Worse, shower/tub did not work!! I called multiple times and went downstairs....no one was around. I had to leave and go shower at the gym. I DID NOT return....i slept on a friend's couch for the night.
I called the next day to address these issues, and of course, no one has returned my call
Large hotel
ByScubaduff
07 February 2020
Great executive lounge. Very large property with a good sized restaurant. Hotel staff were very cordial.
Decent place
ByKAG2020
05 February 2020
If your needing a place to stay close to a business near by, this place is okay. The beds weren’t the greatest and the outside noise is quite annoying early in the morning. Just watch your bank account, they like to charge you for the stay even though it was already paid for. Other than that the place is alright.