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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 749 reviews
88%
Recommend This Property

Ratings Breakdown

749reviews

  • 5 Stars
    447
  • 4 Stars
    186
  • 3 Stars
    59
  • 2 Stars
    29
  • 1 Stars
    28

Good place for a comfy stay

By

10 December 2019

club

Approach road is not convenient and parking does not have any working elevator

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Helpful Staff

By

08 December 2019

club

I have been to so many hotels around the world but I have never seen as polite as your front desk employee SAMAR ALI.
I need to mention that she was so helpful in making my check in very quick, she made sure to greet me at all times while I was in the hotel. I would say she is a great asset for Crown Plaza.

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Stay at Crown Plaza Riyadh Minhal

By

06 December 2019

club

Was visiting Kingdom for a conference, been an IHG member I checked and found that this hotel was at walking distance to my conference. Booking was done easily, so was check in and check out. Everything was good including Room Service.

Have to specifically mention the name of Mr. Abdullah from front desk, very supportive during check in and check out.

Keep up the good work.

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Great service

By

06 December 2019

I liked renovated facilities as restaurant, lobby, bar etc.

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friendly staff and quite room lovely food and clean room quick check in/ou

By

05 December 2019

best bed ever friendly staff quick check in and out lovely and tasty food clean room

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Good Stay

By

04 December 2019

It was really good to stay in and a friendly atmosphere. I really love to visit again.

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IHG Program

By

03 December 2019

club

IHG program is useless due to non adding my all stay awared points from all IHG hotels in my last my 10 different stay due to only booking by our company Agent ?
Please cancel my membership if you not reward a loyal customer who choose your hotel but he only not make the booking by IGH App.?

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neat room and good room service

By

02 December 2019

club

The room was neat and the room service were good. Food was also excellent.

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Great service

By

01 December 2019

Professional and friendly team at front desk and resturant

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Excellent Staff

By

30 November 2019

Every stay is one that has genuine hospitality that only represents the best of loyalty that keeps me coming back to this hotel. The staff are the best and are always professional. Your staff are the best in customer relations in the hotels' group. I have always looked forward to an excellent even before I arrive at the hotels' location. Everyone on this staff should be given an award of excellent individually. There should be a monetary incentive award given especially to everyone that works at the reception desk. I have observed how your staff ensures every guest on an individual level have all of their issues resolved immediately as they have appeared. The reception desk is very knowledgeable of the quest needs. They ensure every question is quickly answered directly and without any doubt. The hotels' group is very fortunate to have very qualified and a distinguished staff that stands out and above the rest I have travelled and been to numerous hotels and this particular staff should be commended for all its efforts to achieve perfection in job satisfaction and customer relations. I want to personally thank the management and staff for being very attentive, understanding, meticulous and resilient in all situations presented by the quest residing in the hotel. Very commendable indeed.

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Excellent Service. Brings back Old world hospitality

By

29 November 2019

This hotel staff surprised me with eye for details on Service which is mostly missing in business hotels, and definitely poor in Middle East in general

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考虑周到

By

28 November 2019

club

房间不错 盥洗套装准备很全 还有针线包,助眠喷雾考虑周到,效果也不错,大厅宽敞,设施不错,如果增加临时办公区就更好了。

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