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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 691 reviews
86%
Recommend This Property

Ratings Breakdown

691reviews

  • 5 Stars
    381
  • 4 Stars
    187
  • 3 Stars
    61
  • 2 Stars
    35
  • 1 Stars
    27

Great Hotel in NYC

By

June 26, 2017

Pleasurable experience. I rated sleep quality low. Not hotels fault i was working night trying to sleep in the day. Not much success. Again not hotels fault there.

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JFK - eine Nacht

By

June 24, 2017

Ganz ordentlich, bis auf die Handtuch-Probleme. Bekämen jedoch als Kompensation einen Coffee to Go angeboten.

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Great experience

By

June 24, 2017

club

The Crown Plaza was a really nice olace to stay. The staff is professional and friendly. The rooms were clean and comfortable, and the food is great.

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床铺舒适

By

June 22, 2017

club

The hotel staff was friendly. The room was expected as the other IHG brands.

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Restful Stay

By

June 21, 2017

In transit at JFK South America vacation. Got in late, smooth checking and check out. Comfortable bed and pillows. Shuttle service to JFK. No problem.

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Excellent Experience

By

June 19, 2017

Great stay and staff. Room comfort was amazing. Had a Great time and would love to go back again. Breakfast was awesome!!!! Enjoy!!!

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super nah zum Airport, modern, großzügig

By

June 17, 2017

super nah zum Airport, modern, großzügig, freundliches Personal

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Best crown hotel I have been to

By

June 17, 2017

Hotel room facilities and amenties were among the best of Manhattan, Orlando and JFK under Crowne plaza brand that I have been to. Complimentary water bottle was small gesture but much appreciated. Check-in and check-out experience was smooth. Feel front-desk personnel can be better in terms of helpfulness and courtesy. Every 30 minutes shuttle bus to JFK is also an added advantage. However I feel the price is on the high side compared to other nearby hotels.

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The check in staff was not cordial and pleasant. The rooms provided to me

By

June 16, 2017

The last on 8th June at the property was not a good expereince and the service level of the staff especialy the check in staff was not upto the expected standard and she was rude and not welcoming.

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Nice Hotel

By

June 16, 2017

Nice hotel bathroom are too small if you are a big person the bathroom and closet are too small very modern but not design for work not enough lightening in room noise from street traffic come in window however close location for JFK airport

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Close to airport

By

June 16, 2017

club

The title says it all. There are no restaurants close by so you are stuck eating at their overpriced restaurant/bar. Order slowly, I got a more expensive meal than I ordered. It had been a long day and I just wanted to eat and sleep so I just kept my mouth shut, hotel is quiet and you can make the room pretty dark but not blacked out.

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Overnight stay for JFK connection

By

June 16, 2017

club

Shuttle service is excellent and great breakfast buffet.

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