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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 528 reviews
94%
Recommend This Property

Ratings Breakdown

528reviews

  • 5 Stars
    378
  • 4 Stars
    114
  • 3 Stars
    24
  • 2 Stars
    6
  • 1 Stars
    6

Hotel expetacular

By

May 28, 2017

club

O quarto é muito confortável e limpo. As áreas comuns do hotel são muito boas. O hotel deveria ter wifi e café da manhã incluído na diária.

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Everything excellent except the concierge

By

May 27, 2017

platinumelite

As platinum IHG members we were upgraded to a suite, which was converted from two regular rooms. The rooms were clean and comfortable, with great temperature control, but the walls could be refreshed (stained or worn out wallpaper). The bathroom chute sliding window above the bath tub was puzzling, as the glass sliding doors were not properly secured and misaligned. I assume this was only an access to plumbing, but very unsightly. Also, in our suite, we had to move coffee machine and ice bucket to the living room wardrobe, as there were no available shelves in the wardrobe (one taken by the security box, bottom taken by the refrigerator, next by coffee, top by ice bucket). All these should be in the other wardrobe to leave room for personal items in the bedroom. I imagine, in a regular room there is no such option, but there still is a chest of drawers.

All the services were great, especially breakfast; the lounge was also good, no juices though, but the concierge did not know, e.g., what the Easter Island is. The front desk helped us find everything, from a taxi to places to visit, to the area maps.

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Las relaciones humanas de los empleados,lo mejor del hotel

By

May 24, 2017

club

Todo el trato del personal,instalaciones, restaurant,habitaciones,armonía, rapidez en solucionar algún inconveniente, una sugerencia, el hotel debería tener una pileta para invierno,ya sea techada o agua caliente,y tener un poco de cuidado con turistick, tuvimos un inconveniente ajeno al hotel,todo lo demás fue fantástico, mis cordiales saludos y gracias a todos ustedes,estaremos volviendo al hotel

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Buen Hotel

By

May 22, 2017

club

Buen Hotel pero no se relaciona el precio con el servicio y las instalaciones, se paga estacionamiento y el uso de ciertos espacios tienen costo adicional por ejemplo. No da para 5 estrellas pero para los fines que fui es ideal. Excelente para negocios y eventos, no para descanso y esparcimiento.

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mala atencion en la concerjeria

By

May 22, 2017

No me parece ameno que me cobren una garantia antes del ingreso al hotel y bloqueen mi tarjeta. Es inapropiado alpunto que no consumi nada del frigobar .

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Excelencia e conforto

By

May 21, 2017

Com ótima localização e perto de bons restaurantes e atracoes turísticas podendo fazer vários passeios a pé. Pessoal muito simpático e atencioso. Ótimo café da manha. Quartos amplos, limpos e cama super confortável.

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muy bueno

By

May 18, 2017

club

muy buena experiencia solo que el hotel me resulto un poco antiguo

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Buenas instalaciones

By

May 17, 2017

club

Disfrute mucho de sus instalaciones y de la comida, personal muy atento y cordial

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Gran servicio

By

May 15, 2017

club

Gracias por la hospitalidad.

El servicio del frontDesk fue muy atento y de gran ayuda.

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Servicio excelente

By

May 14, 2017

club

Servicio excelente, y habitaciones muy comodas y acogedoras .

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Excelente

By

May 13, 2017

club

Muy buena la atencion por parte de el personal, del hotel volveria nuevamente

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Cercanía y tranquilidad

By

May 13, 2017

club

Personal grato y muy atento, la estadía fue buena con un descanso ejemplar

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