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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.3

based on 1502 reviews
91%
Recommend This Property

Ratings Breakdown

1502reviews

  • 5 Stars
    850
  • 4 Stars
    428
  • 3 Stars
    127
  • 2 Stars
    50
  • 1 Stars
    47

Wonderful room

By

18 December 2019

platinumelite

Great room. The dining area was extremely nice. Good assortment of food. Front desk extremely helpful. The entire hotel was exceptionally clean.

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Hotel Review

By

18 December 2019

platinumelite

Wonderful and excellent experience. Everything at the hotel was smooth and easy. The staff are exceptionally welcoming for a returning client.

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Great Staff

By

16 December 2019

Although it's in a big city, the staff here make me feel welcome whenever I am here. Check-in and check-out are a breeze. Pool/sauna have good hours. The bar/restaurant staff are great!

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Odeur

By

14 December 2019

Meilleur odeur dans les chambres, un odeur de renfermé était présent durant la première journée

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visit at holiday in Yorkdale Toronto

By

14 December 2019

The staff was very helpfull and gave me an excellent service.
The room was very confort and clean.

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Great hotel

By

13 December 2019

club

Great hotel, great service, awesome location! The staff is very professional.
The only thing that needs improvements are the pillows, just doesn't my sleep, but in fairness it can be great pillows to others.

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great location

By

12 December 2019

The hotel and conference was excellent, getting to the front door at night was very difficult

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Another Great Stay....

By

12 December 2019

club

Our second time here.....would recommend! The interior of the hotel has a resort*like feel! It's great for the kids.
Room service was exceptional. Food was delicious and attention to detail in the presentation.
Room was super clean, had everything we need plus bottled water in the fridge and a Keurig!
Downfalls - our room did not have a balcony and faced the pool. We went to bed early - 9 pm as we had a hospital appointment the following morning. Very hard to fall asleep. Understandable, people were having fun in the pool but....hard for us.
This hotel charges for parking. The hotel is in North York - not downtown. I begrudge having to pay parking to stay at a hotel that has it's own above ground parking lot in North York. I understand if I were staying downtown Toronto.....but not North York.

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A little discipline ones a long way

By

11 December 2019

Too much disruption with teams taking over the hotel with beer Cases noise and destruction of common areas

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Last minute stay in Toronto

By

10 December 2019

platinumelite

We were in the Yorkdale Mall and were unsure if we were going to stay in the Toronto area due to a coming storm or if we were going to leave after dinner. At the last minute, we decided we were going to stay and given the proximity this was a solid choice. The hotel was clean; the room was comfortable; and has an indoor pool that we didn't use. Sufficient parking was also available. The one problem is that to access the property you need to drive through the car dealership parking lot to gain access to the hotel parking area.

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Pleasant stay

By

04 December 2019

club

A great value. Very nice hotel and very convenient location

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Good service

By

28 November 2019

The food in the hotel is excellent, and the staff goes to great lengths to ensure the stay is satisfactory.

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