 Guest Reviews
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85%
Recommend This Property
Overall Experience 4.2
85%
Recommend This Property
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Open Gallery
Great Staff. Comfy beds.
ByMoexhi
May 10, 2022
The South was really awesome. They were short-staffed what a full house in multiple events. Great service with a smile.
Serviceable hotel at best
ByWellTravelled Soccer Mom
April 26, 2022
Hotels may be old but still enjoyable. The rooms were clean but it was incredibly obvious the cleaning staff smoked by the smell trapped in the room. The bar is not open enough hours to accommodate groups staying. Breakfast had minimal options, although the quality was very good for what was provided.
The value was poor because the pool is only an outdoor pool and therefore not available most of the year. No outdoor seating areas provided/ available to gather.
Disappointed stay in Fairlawn
ByDisappointed in Fairlawn
December 17, 2021
Love IHG with great experiences. However, I was given a room on the first floor for convenience and after driving all day I just wanted to rest. The room smelled of old cigarette smoke, but I thought I'd get over it. But I didn't. Heater controls in room didn't work properly. If you used the heater you could only get full blast heat. Temperature controls did not work, so when the room got hot you needed to turn the heater off. When the room became cold thru the night the heater had to be manually turned on, and repeat this process many times. The shower was very slow to drain. To use the shower I would be standing in several inches of water.
gfr
ByGFR1
December 01, 2021
have stay there 4 to 5 times. staff is very good .
Great night as always !
ByITSME43
November 23, 2021
Perfect as usual ! Room clean as usual ! Friendly staff as usual ! Well lit parking lot as usual !
Nice
ByBluifox
November 21, 2021
This hotel is clean and comfortable. The staff are are very friendly and helpful
Good Service and Comfortable Bed
ByCBCB
November 09, 2021
I enjoyed my stay at the hotel, however I wish we have for towels and coffee in the room instead of tea. Overall I will be back...
disappointing cleanliness of room
Bysheryl06
October 27, 2021
My husband and I have been staying at this location since 2009 while visiting family in Akron. We enjoyed the location and our staying experiences until our most recent stay. We checked in and were told our king room was not ready but we could have a 2 queen room so we opted to change our reservation. The bathroom was disappointing. Shower curtain liner was mildewed and the tub drain did not drain well. We reported this to the front desk and when we returned the tub stopper had been pulled up but that did not fix the problem. The shower curtain liner had been removed but not replaced. Upon check out we reported the issues again. The staff seemed concerned and willing to help to resolve the issues. It was just disappointing from all our previous stays.
Breakfast
ByAllen
October 27, 2021
Breakfast stuff was friendly and helpful. But the choices could be increased. For instance, there is no bagel, no banana and no yogurt.
Great room
ByJennerik
October 26, 2021
Very clean and great staff! Would stay again. Lots to do in the area to keep busy for a weekend.
Sort of safe
ByStar27
October 24, 2021
I liked that there was always someone at the desk however no one stopped me to see if I was a guest of the hotel or my quest. I saw three different desk attendants and two of the should have asked me for ID.
ok in a pinch
Byusss
October 23, 2021
hot water would not stay consistent, curtains were ripped, pillows flat, rusty water, limited plugs, felt like we were on the road itself with all the noise