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Rated 4.1 out of 5 by 346 reviewers.
Rated 5.0 out of 5.0 by Great accommodations in Allentown Great location in downtown Allentown, close to shopping and dining. Within walking distance of the courthouse. Friendly and helpful staff. Clean, spacious rooms. Had a noisy night due to the room backing up to the elevator but staff offered to compensate me and I accepted. Restaurant on-site with good food and service. Casual bar area for snacks and drinks. Meeting room facilities available on first floor. Lovely indoor pool area. On-site parking. Overall, I was more than satisfied with my stay. Would definitely consider staying here again when in the area. February 6, 2016
Rated 4.0 out of 5.0 by Good stay My recent trip to the Holiday Inn Allentown hotel was pleasant. The staff greeted me immediately and recognized my status as an IHG member. There was little to no wait time checking in. Dinner was a nice experience. New restaurant staff and new environment was a surprise. Breakfast (the veggie skillet) was delicious. Karen (the cook) as well as the wait staff were attentive and saw to my every need. February 6, 2016
Rated 4.0 out of 5.0 by Typical - but for one thing This Inn has no concierge lounge. Most Inns of this size do. Also, the room service quality of food varies by night. It might be cook-related. February 6, 2016
Rated 5.0 out of 5.0 by Excellent, Responsive Staff makes all the difference Been coming to the Allentown HI for over a month now. I travel for work constantly..true road warrior. Among the spots I've been to, these folks have service down perfectly. Very responsive, and attentive. I have only praise for them. Rooms are decent sized, and clean. Though dated compared to the other venues in the area, I recommend them because of their value, safety, and staff. Their restaurant is impressive, and features a diverse, welcoming menu for dinner. Salads are down right huge and can suit for a meal on their own. Only thing I wish they had available was ability to store items from week to week in between visits, or had safe storage. Though completely -functional-, it would also be nice if the actual rooms had as much aesthetics as they have placed into the common areas. Safety and cleanliness were never an issue at this place. When you are constantly away from home, its good to see staff that are accommodating, mindful, diverse, and friendly. Management seems to embody the phrase "Semper ad excellentiam contende"! You will be pleasantly surprised with your stay if doing a project for PPL or Talen, and don't follow the herd. February 1, 2016
Rated 5.0 out of 5.0 by Great service Great hotel with great service. We were snowed in and glad we stayed here. The pool was great, the breakfast was good and the room was good. The beds were OK not as good as I hoped but... January 28, 2016
Rated 3.0 out of 5.0 by Comfortable bed and great service Avoid making customer service inquiries. Instead visit Customer Care or Contact Us for immediate attention January 27, 2016
Rated 5.0 out of 5.0 by Pleasant, helpfull staff The weekend we stayed here there was a terrible snowstorm dropping 31.9 inches. Minimal staff were able to make it into work. The staff that was there did their best to make our stay as pleasant as possible. We felt that they did a wonderful job. January 27, 2016
Rated 5.0 out of 5.0 by Good nights We chose this facility based solely on its proximity to the PPL Center since we were planning to attend an event at the arena. We certainly had no regrets. The staff was outstanding. Everyone we dealt with -- from the front desk staff to the restaurant to the lounge -- were friendly, knowledgable and extremely helpful. Our accommodations were wonderful, and we were pleasantly surprised by the variety, value and quality of the offerings on the restaurant menu. If we ever have occasion to attend another PPL Center event, we wouldn't hesitate to stay at this facility again. January 11, 2016
  • 2016-02-13 T13:09:08.628-06:00
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