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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
72%
Recommend This Property

Overall Experience

3.7

based on 1257 reviews
72%
Recommend This Property

Ratings Breakdown

1257reviews

  • 5 Stars
    474
  • 4 Stars
    328
  • 3 Stars
    167
  • 2 Stars
    163
  • 1 Stars
    125

Family Vacation

By

July 20, 2018

Staff was very forgetful. Requested services were never fulfilled. Called front desk at 2pm to have toilet unclogged and again at 11pm, and the maintenance crew was never communicated. Could not take shower and could not use room facilities with comfort. Stayed up until 1am waiting for someone to take care of room. In the morning, attempted to use the restroom near the bar and dining and it was locked. We were notified that it would not be opened until later in the morning. I chose to leave this hotel due to the care of guests from the hotel staff. Paying a high dollar amount the expectation was to receive better service. I could have stayed at a less expensive hotel and received better service.

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