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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 1539 reviews
89%
Recommend This Property

Ratings Breakdown

1539reviews

  • 5 Stars
    931
  • 4 Stars
    368
  • 3 Stars
    117
  • 2 Stars
    51
  • 1 Stars
    72

Unpleasant stay

By

November 08, 2019

club

My stay in this hotel was a complete disappointment. My experience was unfortunate and unpleasant. I have stayed in many Holiday Inn and never received such experiences. This hotel does not meet the Holiday Inn expectations and is by far the worst Holiday Inn I have stay. One would believe being an IHG Rewards Club member would be a perk, but it is not. I will no longer stay at this hotel.

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An unpleasant stay

By

November 07, 2019

club

My stay in this hotel was a complete disappointment. My experience was unfortunate and unpleasant. I have stayed in many Holiday Inn and never received such experiences. This hotel does not meet the Holiday Inn expectations and is by far the worst Holiday Inn I have stay. One would believe being an IHG Rewards Club member would be a perk, but it is not. I will no longer stay at this hotel.

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Great bed, nice room.

By

November 06, 2019

Nice room, great bed, bathroom was ok. Just little maintenance things, nothing major.

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Clean Quiet Rooms

By

November 06, 2019

Very nice rooms and did not hear much excess noise from the surrounding hotel guest or freeway. Also in super close proximity to fun attractions such as Medieval Times, which we walked to!

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Great stay

By

November 05, 2019

club

Check in was a breeze, parking was safe and secure, beds were comfy, centrally located for our purpose, and no mold in the bathroom. Who could ask for more?!

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In from the East Coast

By

November 04, 2019

club

Great location to get anywhere in the area without a lot of trouble. Lots of places to eat and entertain.

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Kid friendly

By

October 31, 2019

Great space to relax with kids after a long day. Comfortable bedding and plenty of space to stretch out.

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short staycation

By

October 31, 2019

club

Nice stay... Rooms a bit small and not guaranteed for what you ask for.. like we got a king bed instead of two queens.
Parking was under construction... a little noisy because they gave us ground floor rooms...

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My Review

By

October 26, 2019

Understand that discussing our disability and the requisite needs that a disabled traveler may have, is a very personal, private thing. To open the door to your soul to virtual strangers is terrifying! At the point that I have addressed my needs and have been specific about my needs in regards to your facility, those needs should be listened to and addressed without fail. The disabled traveler is to be treated with dignity and respect at all times. And remember, there is no one size fits all fix, when dealing with the disabled traveler. You should also have someone in a wheelchair, experience your rooms. By that I mean, is there enough room in the room? Is there enough room to turn and maneuver comfortably in your " disabled" room?

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Calm and relaxing

By

October 26, 2019

This hotel is always a great place to stay when I'm in the area, it's always quiet and relaxing which is exactly what I look for in a hotel. The only issue I ran into was with the pool access door, it wouldn't let me in, even after getting my key reactivated, I was only there for one night which made it less of a frustration so I chose to relax in my room instead. The breakfast is phenomenal, my boyfriend and I really enjoyed the sit- down restaurant feel and the staff are always so kind and accommodating!

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Decent hotel and close to Knott's

By

October 24, 2019

platinumelite

Had a comfortable stay at the hotel and its proximity to Knott's is great. The bed was comfortable and internet worked well. Check-in was ok...no coffee in the lobby nor breakfast unlike other Holiday Inn's. I would recommend for the room comfort, free parking, and proximity to the park.

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Knott’s hotel

By

October 23, 2019

Baño pequeño, lavamanos bajo, personal se recepción poco amable, sobre todo un señor de India

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