 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property
Overall Experience 4
79%
Recommend This Property
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Open Gallery
PROBLEMS WITH HOTEL
BySHELL4560327
May 05, 2022
THE HOTEL WAS IN A CONVENIENT LOCATION. THE ROOMS WERE CLEAN AND THE BED WAS COMFORTABLE. HOWEVER, THERE WAS MOLD IN THE BATHROOM. I PAID EXTRA FOR BREAKFAST EVERY DAY AND ON MONDAY AND TUESDAY THE RESTAURANT WAS CLOSED AND THEY OFFERED BAGS WHICH CONTAINED A WATER, APPLE, YOGART AND A BAGEL. THAT IS NOT ACCEPTABLE AS I AM GLUTEN INTOLERANT AND I PAID EXTRA FOR SOMETHING THAT I DID NOT RECEIVE. THE KEY CARD SYSTEM DID NOT WORK EVERY DAY ON THE ROOM DOOR OR OUTSIDE DOOR AND WE HAD TO GET THE KEYS RE-PROGRAMMED. THE FRONT DESK STAFF SHOULD ADVISE CUSTOMERS THAT THE ROOMS ARE NO LONGER CLEANED EVERY DAY. WE DID NOT KNOW THAT HAD CHANGED. CUSTOMERS SHOULD HAVE BEEN INFORMED AHEAD OF TIME. WE HAD NO IDEA THAT THEY NO LONGER CLEAN THE ROOMS EACH DAY DURING YOUR STAY.
Restaurant and Lounge
ByPerk’s
April 30, 2022
I love the fact that I didn’t need to leave the hotel for dinner or drinks. Just a short walk from my room. The food was very good and the bill was reasonable. Would highly recommend. Bartender was fantastic.
Another great night in Falmouth Holiday Inn
Bymcp1964us3
April 19, 2022
Let me tell you, I usually don't sleep very well while on the road for work. The room was cozy and the bed was awesome. Having the restaurant open on site is also great. I would recommend this to everyone, the kids would love the pool.
I truly recommend staying here.
Mike at the front desk during check-out was great and awesome to deal with after his overnight working.
first time impression
Bymcp1964us3
March 25, 2022
Well I travel quite frequently for work, checked out this hotel, what a great location in Falmouth.
The rooms were awesome and very clean.
The Restaurant was short staffed but the Food and Beverage Manager made us all feel welcome and they did an excellent job. The restaurant staff from the kitchen out to the dining area were attentive to out needs.
I will definitely be telling others that this is THE place to stay while in the Falmouth area.
Best Beds so comfortable
ByFriedal
March 08, 2022
We really enjoyed our stay Nancy was so helpful as well as Mike the are the Best
nice stay highly recommend
ByHerman
December 20, 2021
Bring soap for the shower. they provide one tiny bottle of body wash that wasn't enough for two people oth.er than that a very nice stay
Comfortable
ByLinda
December 15, 2021
Excellent friendly staff, extremely clean and even smelled fresh in the hallways. Comfy pillows was a plus. Only complaint, ice machine out of order but staff was willing to retrieve some for us.
Quiet stay
ByNuthatch
December 08, 2021
The staff (check in/ out) of two were nice. The room was fine. The hotel quiet. Bathroom was small. There were no food vending machines and no food available- restaurant closed for dinner and breakfast. I didn’t like the extra charge for “incidentals” that would be refunded after the stay. 2-3 days according to the check in.
Great stay!
ByJess
December 07, 2021
Speedy helpful front desk
Very clean
Great price!
Doggie daycare
ByWhoLetTheDogsIn?
November 30, 2021
Stayed 2 nights at Thanksgiving. Room next to us had 2 dogs barking all day and night. Website says pets not allowed, but "service animals" are. Be sure that you don't get stuck next to barking dogs since the front desk staff didn't do anything about it.
Nice hotel
ByDavis
November 29, 2021
Nice hotel. Great locating. Didn't get a chance to use pool. Breakfast way too expensive.
Recent stay
ByBree
November 28, 2021
Great staff! Very accommodating hotel clean but needs updating