 Guest Reviews
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81%
Recommend This Property
Overall Experience 4.1
81%
Recommend This Property
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Open Gallery
Confortable room, great customer services.
ByPichi
January 20, 2021
The trash can did not have a plastic bag, one soap is not sufficient or hygienic to use in the shower and the sink. The bed was no made and the room was no cleaned during the stay. I understood the Covid guidelines but they can do it following the rules.
Fee
ByTiff
January 19, 2021
I just didn't like that they charged me two hold fees for two days in a row I stayed there also there was hair in the corner of my room bathroom and a couple times are tub drain didn't drain
Dirtiest hotels I have ever stayed in
ByFilthy1
December 08, 2020
I’ll be nice to the one kind boy that works at night and not comment on how terrible this hotel is. From the filth to the loud partying all night long .... no thank you!
Over all room rating
ByRichard
December 07, 2020
The carpet was stained, the walls had tape patching holes, the bathroom ceiling was cracked and needed to be paint and ceiling brackets were rusty
One of the worst IHG properties
ByMatt1103
December 03, 2020
I travel every week, spire elite. This property looks good on the pictures but is horrible. The room was musty, empty water bottles under bed. This is also when the room is supposed to be cleaned for covid. Bathroom was small and when i took a shower the water did not drain and came over the ankles. I was here on business but after all of this myself and the other guys checked out. We would rather drive a extra hour to the job than stay here.
Avoid this Property
ByEllie4270
November 24, 2020
I cannot recommend the Holiday Inn Falmouth-Cape Cod. The rooms and bathrooms we occupied were not clean, food was found in the refrigerator upon check-in, bathrooms had previous occupants hair in tub, a used wash cloth from a previous occupant was left in one of the showers, all of which caused us to question if items like the sheets had been changed or if the hotel was complying with Phase III Safety Standards as set forth by the Executive Office of Housing and Economic Development for Massachusetts.
Bad
ByNope
November 17, 2020
Have stayed here in the past and it was great. Past visit The room was disgusting. Bloodstains on the sheets, pubes in the sink, toilet, and bathtub, and yellow stained toilet paper that they tried to put back on the holder after I threw it in the trash. My friends all had similar complaints with their rooms as well.
Triple charged
ByMichelle
November 10, 2020
My stay was going to be a week it was extended another week in business . The first week I paid my bill with my own personal credit card. The second week I was charged 1154.00 for both weeks!! I MY BANK ACCOUNT WENT IN THE NEGATIVE !!! This is a business account !! So now I have a negative balance. !!!! Not happy what’s so ever!! I tried calling hotel but the phones were nothing but static. I called the 1-800 number and was transferred 3 times!! Went through the whole speel again!! They said someone will get in touch with me in the next 48 hrs? Really the more you resend the credit the more fees I accumulate!! You had no issue taking all my money
good stay
ByAsh27
November 02, 2020
quiet, peaceful, clean (other than bathroom had black mold in shower/tub!)... I wasn't a fan of the AC turning off and on throughout the night.. it was very loud and woke me often. But overall, it was an alright stay... too much money though in my opinion.
Very nice great location
ByGinny19
October 27, 2020
Great service. Staff were professional and accommodating. Location of the hotel was excellent.
Plesant Stay
ByBKFF
October 27, 2020
From checking in to departing this entire staff went above and beyond in customer service. KUDOS to the entire staff
A worn Holiday Inn
By617 Travelers
October 27, 2020
As a valued customer of a competing upscale chain, this was a chance that we took as the location was convenient. Understandably, due to a pandemic time, the wait to check in was a bit long. Upon arriving in our room, the bathroom wasn't as clean as I would have wanted. The room looked worn. The next morning we woke up and turned on the TV, it didn't work. It worked the night before, but when you want to lay around on a Sunday morning and watch TV, it was a no go! Beyond anyone's control, there was a lot of loud partying. This was surprising as people know they should not be gathering in large groups.