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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

3.9

based on 361 reviews
81%
Recommend This Property

Ratings Breakdown

361reviews

  • 5 Stars
    150
  • 4 Stars
    106
  • 3 Stars
    50
  • 2 Stars
    26
  • 1 Stars
    29

Great food taste

By

June 20, 2017

platinumelite

acceptable price but needs more focus on cleaning service.

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Good hotel

By

June 20, 2017

platinumelite

Hopeless suhoor, bad quality of food and no refills, seems like remaining food from futoor, was very disappointed

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Good experience

By

June 19, 2017

The manager was very professional when we needed him.

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Excellent Guest Relations Manager

By

June 16, 2017

Very helpful and attentive Guest Relations Manager, always ready to assist. Staff at the reception desk is very friendly.

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Credit card

By

June 12, 2017

Please accept JCB credit card .
It is very much convenient for Japanse people.

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Good hotel

By

June 07, 2017

Will come back and recommend to everyone. Nice environment for recovery after business activities.

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Every thing was excellent

By

June 05, 2017

It's the best in town to relax every thing is excellent

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Quality Service and Best Value as Usual

By

May 29, 2017

club

Outstanding stay and very cozy and secured ambiance. Clean and quiet.

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Feel more than home...

By

May 29, 2017

The atmosphere, accomodation, the frindly and effectieve staff make you feel more than at home.
Thank you Javaid..

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Excellent value for money

By

May 28, 2017

platinumelite

Stayed for a day while in Jeddah for business.

It's a good, solid HI property in a slightly congested and old part of the city. The overall quality of property and guest rooms is above average and it's been maintained to a high standard. Check in was prompt and friendly. A late check out request for the next day was graciously accepted. Room was clean and the bath room was spotless.

I did not use any of the hotel facilities during the stay but was impressed by the friendly attitude and service of the front office and concierge staff.

I thought that it was an excellent value for the money paid.

A complaint in the end: I forgot my iPhone charger in the power socket in the room and had called later to notify the Hotel. They promised a call back but never called which was in-professional.

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General

By

May 27, 2017

club

Will maintain from point view cleanup,response to our enquirers, information provided and friendly management.

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great experience

By

May 23, 2017

club

manager was helpful! staff was good...loved it

I hope to stay again there in the future

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