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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

3.9

based on 349 reviews
80%
Recommend This Property

Ratings Breakdown

349reviews

  • 5 Stars
    141
  • 4 Stars
    104
  • 3 Stars
    49
  • 2 Stars
    26
  • 1 Stars
    29

Ungünstige Lage. Zimmer und Frühstück eher mittelmäßig

By

May 22, 2017

Gebucht habe ich: Take time to unwind in your peaceful newly renovated 34 sqm superior room with impressive views across jeddah.

Bekommen habe ich: einen Raum mit alten Möbeln und Blick auf ein paar baufällige Häuser.

Laut Bildern von der Homepage des Hotels wure mir also ein Standardraum gegeben, obwohl Superior bezahlt wurde. Ich habe auch nochmal nachgefragt deswegen, geändert wurde nichts.

Das Hotel ist in die Jahre gekommen, Frühstückk erfüllt die Erwartungen für den Preis von 75SAR nicht.

Das Hotel ist schwer zu erreichen, zur Conrniche oder zu den großen Malls ist man ca. 45 Minuten unterwegs.

Ich würde das Hotel nur empfehlen, wenn man in dieser Ecke von Jeddah etwass zu tun hat.

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Not bad

By

May 18, 2017

club

I think the hotel has to put locks at the doors as it was

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My Trip to Jeddah

By

May 17, 2017

The staff is friendly. The hotel interior is nice. The rooms are comfortable and clean. Bathrooms are good as well. The check in and check out is fast and accurate.

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Wlan verbindung

By

May 16, 2017

Wlan Verbindung sollte auch in diesem Hotel ohne IT Support funktionieren.

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Drkhoja

By

May 15, 2017

platinumelite

The hotel manager was responsive to issue related to the air/C and was solved ... check in was easy although I checked in 4 hr earlier

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Eccellente per chi va a Jeddah per lavoro

By

May 11, 2017

club

Efficienza e attenzione all'ospite, fin dal check-in.
Stanza e bagno di pulizia e comfort assoluti, specie materasso e box-doccia.
Peccato per la rumorosità esterna, a cominciare dal muezzin all'alba, che interrompe il sonno.
Colazione eccellente, con grande varietà di scelta e ottima qualità; sarebbe da aggiungere anche qualche spremuta fresca.
Stesso giudizio per il ristorante: tutto ottimo.
Il bar è a sua volta molto invitante: varietà e qualità di offerta, barman gentilissimo e anticipa le esigenze del cliente.

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Good

By

May 10, 2017

Good reception and good services.also, Mr. Mohammed is very good guy

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Bad review on hotel.

By

May 07, 2017

- No Taxi at the airport, which was boooked and confirmed
by the hotel. At a location which because of safety reason
for westen people important to have a trusted taxi driver.
- Rude taxi staff when calling about no taxi. They even hang-
up for 3
times and start calling words on me (in Arabic)
- Rude staff incl. its manager when making a complaint
about no availability of the taxi.
- Several big mold stains at the shower, which is a good
indicator of No proper cleaing/ No cleaning at all.
- Door at the bathroom could not close.
- Complimentary point instead of a drink are not added to my
account.
- After complaing at HI Guest relations it seems that they
even don't take complaints serieus (Case 10411586211)

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Businness Hotel

By

May 05, 2017

Improved in the last two years. Now is much better.
The Gym center still to be upgrade

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Comfortable bed and good service

By

May 03, 2017

Enjoyed the stay. Staff namely Abdul Rahman and Omar were very helpful and took good care. Was treated as IHG Gold member.

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Come a casa

By

April 28, 2017

club

Ho soggiornato una settimana nell'albergo è la mia esperienza è stata più che positiva.
Dal personale, cordiale e professionale, all'offerta della struttura (palestra, ristorante, etc.) tutto ha contribuito a fare del mio soggiorno un ottimo soggiorno.

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Great Service

By

April 23, 2017

platinumelite

It was a very good experience, I really enjoyed my stay

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