Rated 4.1 out of 5 by 411
Rated 1.0 out of 5.0 by bigdaddyracing Great property, horrible front of the house and management support
Stayed for the last two weekends at this site. Both weekends we had troubles with our reservations. It seems like a pretty simple task to book a room and show up, stay and pay. Spent 45 minutes on the phone making the reservations for the first weekend and when I arrived it wasn't right. They then cancelled my reservations for the second weekend because of their mistake. Overall the hotel is a great and fun place to stay. The management and front desk have some serious issues with the basics of their job. We had about 20 families staying there with us ( all booked in advance) and there were 3 other families that I know of that had the wrong rooms given to them (king instead of 2 queens) of issues with their reservations.
August 24, 2015
Rated 5.0 out of 5.0 by RoadWarrior817 Reliably Comfortable
This is our go-to hotel for Kalamazoo. The GM here is fabulous and the facilities are convenient and comfortable. What more could you want in an economical place to stay?
August 21, 2015
Rated 5.0 out of 5.0 by deanna1206 wonderful property and great service
We decided last minute to stop and spend the night during our recent vacation in Michigan - the staff was very accommodating and we were able to get a room. We weren't there very long to enjoy all of the amenities, however walked around the property and was very impressed with the restaurant, access to activities within the hotel like ping pong and pool tables, swimming pool and just being able to walk around and enjoy some space. The guest room looked over the pool area and it was super quiet although there were several in the pool and common areas. We really enjoyed our stay and I will definitely return to the area and stay at this property when traveling for business and/or leisure.
August 10, 2015