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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 643 reviews
87%
Recommend This Property

Ratings Breakdown

643reviews

  • 5 Stars
    353
  • 4 Stars
    163
  • 3 Stars
    51
  • 2 Stars
    46
  • 1 Stars
    30

Worst hotel in Lynchburg

By

October 19, 2017

club

Find another hotel, unless you enjoy unprofessional employees and horrible service! Will never stay at this hotel again! Not because of the room but because of the staff!

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Great overall stay

By

October 18, 2017

club

The hotel was in a perfect location if you need to be close to down town. The hotel room was huge - lots of space. Phone did not work. Garage was not secured, though covered. Breakfast was fantastic and the staff was very friendly. Overall comfort - great. The hotel was fine, though looks as if it could use some redecorating - not a big deal. Nice overall. Will stay there again when I go to Lynchburg.

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Enjoyed downtown area

By

October 18, 2017

club

Really enjoyed the downtown area. Convenient walking distance to some good restaurants. Loved the walking trail along the river.

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Southern Hospitality

By

October 17, 2017

club

The friendly, helpful, and efficient staff at this hotel are one of its most outstanding features. The food at the restaurant was much better than is typically found in a hotel. Our room was clean and comfortable.

My only complaint was that the conference rooms were kept extremely cold.

The location allows for easy walking around downtown Lynchburg. The parking was included and access in and out of the hotel was very easy.

I would stay here again when visiting the Lynchburg area.

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Conference hotel

By

October 17, 2017

club

A convient place for business or exploring Lynchburg

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Dr. D.m. Davis

By

October 16, 2017

club

The room was beautiful and clean. I enjoyed the use of the refrigerator which was the right size to accommodate my medicine as well.
The king bed was comfortable and sparkling white and smelled and was clean. I enjoy the stack of pillows special folding of the bath towels. I heard the sound of no other guest and really like the sound barrier of the hotel!

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Nice staff and a quiet room.

By

October 16, 2017

This hotel is in a very nice area -- good place to run or walk, interesting architecture, and some good places to eat. The parking was also very convenient in the large garage next door to the hotel.

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Always a pleasure

By

October 14, 2017

club

I stay exclusively at the downtown Lynchburg location during Randolph soccer season and the customer service never fails me!

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Great

By

October 11, 2017

Great stay at this hotel, would reccomend and is situated in the heart of downtown Lynchburg! Rooms are big, and clean and the beds are very comfortable. Also, the price is great. The bar/lounge was also nice, and the breakfast was great too! Definitely recommend this hotel!

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Good service

By

October 10, 2017

club

Nice service and hotel. Location in the city not that great

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Staff

By

October 07, 2017

club

Encounters with all staff members was excellent. It was so nice to interact with staff who were polite, friendly and courteous.

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Friendly, helpful staff

By

October 06, 2017

club

Staff was courteous, attentive, and helpful. The facility (overall) needs some modernization and/or upgrading of infrastructure.

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