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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

٤٫٥

based on 1333 reviews
93%
Recommend This Property

Ratings Breakdown

1333reviews

  • 5 Stars
    870
  • 4 Stars
    330
  • 3 Stars
    81
  • 2 Stars
    33
  • 1 Stars
    19

comfortable bed and excellent service

By

يونيو ٣٠, ٢٠٢١

the room amenities were awesome and it was very clean. The front desk staff were very kind and accommodating

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Okay experience

By

يونيو ٢٩, ٢٠٢١

club

The staff we’ friendly but the parking lot needs to be re surfaced. While the room was tired and worn. Bathroom had paint in the sink and towels were okay. The internet speeds was slow and presented issues with ssl connections. Room needs to be renovated and updated. With covid restrictions, there is only in room coffee service, which is selections are dismal.
The value is okay, and if need to, I would stay there again.

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Always a great stay!

By

يونيو ٢٨, ٢٠٢١

platinumelite

It’s always a great stay at the holiday pointe Claire. I’m there for business a lot so I know the staff, whom are wonderful people. Good management team and very friendly as well. Only thing I noticed that could use work is the road to the west of the building is in need of major repair! Huge pot holes!

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Sub par

By

يونيو ٢٥, ٢٠٢١

club

In room Coffee maker was broken. Coffee at restaurant was weak and tasteless. Wait staff did not respect COVID-19 protocols

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Hotel

By

يونيو ٢٤, ٢٠٢١

J'ai adoré merci pour mon séjour ce fut un plaisir

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Decent place

By

يونيو ٢٣, ٢٠٢١

I wish the pool and the gym was open and I wish I didn’t find women hair in my bed.

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Amazing service

By

يونيو ٢٣, ٢٠٢١

I have been a regular customer and every time I feel like at home. Extremely helpful and courteous staff and an amazing service and experience

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Super sauf stationnement

By

يونيو ٢٣, ٢٠٢١

J'ai adoré mon séjour.
Le personnel est très accueillant et souriant. J'ai eu des problèmes avec ma carte et lorsque j'ai mentionné le problème l'équipe a gérer immédiatement la situation.

Parcontre la qualité du stationnement est HORRIBLE.

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Washroom and bedaheet and pillow covers not clan

By

يونيو ٢٢, ٢٠٢١

platinumelite

Not happy with the stay. As a frequent traveller, we expect the washroom, towels and bed sheet to be clean and hygiene

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Wonderful service and clean room

By

يونيو ٠٦, ٢٠٢١

club

The staff at the Pointe Claire Holiday Inn were amazing. They made sure that we had everything we needed. The bed was comfortable the room was clean and breakfast is very good and hot. At no time did we feel nervous about our stay during this Covid time.

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Terrible stay

By

يونيو ٠١, ٢٠٢١

Broken floor lamp , bar refrigerator broken and no hot water . Night manager began moving us at midnight explaining there was hot water in a floor below us . Water the same temperature so he moved us to a third room where water same temp . This time he admitted there was a problem with boiler and a repair person was coming in to repair. If we knew the entire hotel was without hot water we would have remained in our original room . We went to bed at 1:30 am

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Polite staff but no service or follow up

By

مايو ٢٤, ٢٠٢١

club

Very polite staff but the hotel had no service. No follow up even if some or. Stayed for weeks
Rooms were not cleaned

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