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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.4

based on 597 reviews
93%
Recommend This Property

Ratings Breakdown

597reviews

  • 5 Stars
    346
  • 4 Stars
    181
  • 3 Stars
    46
  • 2 Stars
    18
  • 1 Stars
    6

Great room and service, highly recommend

By

March 23, 2017

club

Fantastic accommodation, service and facilities. This is our second stay here and highly recommend it. Quick, easy check in and out. The pool is so nice. The restaurant and bar are a lovely place to relax and unwind. We didnt get much time on this particular visit, but on our previous visit we got to use all the facilies. Staff are so helpful and friendly, rooms are comfortable and clean.

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great service

By

March 21, 2017

club

Modern hotel, friendly staff, but the bed is too soft for me I need harder mattress for my back.

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Not too bad.

By

March 20, 2017

club

Staff are lovely and friendly.
Dinner was pretty nice but felt for the price there could have been more of a meat and kids section.
Rooms were missing little things like wine glasses etc but overall for the price it's not too bad.

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Lovely warm swimming pool !

By

March 20, 2017

Great pool for evening relaxation. Location on edge of town but that makes parking easy.

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Great place to visit

By

March 20, 2017

We were fortunate to get a room as there were several large groups staying at this Holiday Inn. In spite of masses of teens, the room was quiet and our view of the hot springs was wonderful.

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Great experience as expected

By

March 19, 2017

club

Good value for money, clean and professional service as usual.

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Great hotel

By

March 19, 2017

club

Great stay in this hotel. Room was clean and quiet. staff were helpful and the food and beveridges were good and reasonably priced

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Comfortable bed and great room facility

By

March 17, 2017

club

Very comfortable room and bed, the hotel is relatively new and very clean.

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Put bus groups together

By

March 16, 2017

club

Visit was excellent in Rotorua. Staff at hotel was very helpful and accommodating. Gave us an early check in. We enjoyed our visit except for the bus tour group that was in our hall that would wake us every morning when they all left. They were loud. We asked for the highest room, didn't get it. Was on ground floor. Overall stay was great would stay there again.

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looking forward to my next stay

By

March 16, 2017

club

Comfortable bed and sleep.
Clean fittings for Rotorua - well done cleaning team!
Holiday inn has exceeded my expectations and I look forward to my next stay.

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Ottima Struttura

By

March 15, 2017

club

Ottimo Hotel, personale molto disponibile. La stanza era grande e confortevole con vista del retrostante parco geotermale.
Pulizia impeccabile e piscina pulita con acqua riscaldata.
Struttura altamente consigliabile.

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Convenient location.

By

March 13, 2017

club

Staff were great, room was as expected as was breakfast. Dining experience not so good. Food OK but but could do with more staff and for us it was very noisy and its poor acoustics made conversation difficult for us. It is a busy restaurant.

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