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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 1291 reviews
94%
Recommend This Property

Ratings Breakdown

1291reviews

  • 5 Stars
    828
  • 4 Stars
    333
  • 3 Stars
    86
  • 2 Stars
    28
  • 1 Stars
    16

great for family.

By

January 22, 2020

platinumelite

Holiday time and lots of family groups. Looked like you put them all on the same floor.

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great place to stay

By

January 20, 2020

club

I would recommend the Holiday Inn for families - handy location. Great size heated pool and spa. Good buffet restaurant for breakfast and dinner.

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Good value...

By

January 19, 2020

Good value for money.

I do think that the rooms need a bit of a spruce up...
I have stayed in different rooms in the past few weeks and both rooms are looking a little tired.

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Great stay

By

January 18, 2020

club

We loved our stay in Rotorua, we weren't ready to leave. Staff were wonderful and very helpful. Room was very comfortable. Breaky was tasty. The geothermal pool was a treat. Great location.
I had to take a star off as the air con in the room was pretty weak. We felt a bit too warm during our stay.
A few minor things: The shower temperature kept changing, we got scolded a few times. The breaky wasn't kept topped up during service.
Overall we loved it, and would definitely stay again.
Oh, yes the car park was always full but theres plenty of street parking.

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Very Satisfied

By

January 18, 2020

platinumelite

We had a one night stay and wished we could have stayed longer. Great location, lovely bright and spacious rooms and a tasty breakfast to set us up for the days driving ahead. The pool area is lovely with 2 hot tubs and a family swimming pool. A great place to spend a few nights.

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Great location and great hotel

By

January 17, 2020

club

Next door to the Maori TePo experience, a nice easy drive around Rotorua, would stay here again when I hopefully visi Rotorua in the future.

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Clean, comfortable, spacious

By

January 15, 2020

Our room was inviting from the moment we opened the door. Clean, fresh, spacious

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Great stay

By

January 14, 2020

club

Great stay, comfortable relaxing atmosphere and clean and tidy rooms. Wonderful pool area and very friendly and helpful staff. We stayed with our two teenage boys and we all loved it here. Highly recommend the Holiday Inn.

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Ask for a brandy Alexander.

By

January 13, 2020

club

Terrific breakfast (should be with what they charge.) Great bed and pillows. Poor bar, nice staff doing their best. Stay in a motel next time I think.

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Staff

By

January 13, 2020

club

The staff were really polite and tried their best to help in anyway possible

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床铺舒适,服务一流

By

January 12, 2020

club

很适合带小孩的酒店,自助歺早餐非常好。小孩很喜欢恒温游泳池,服务一流

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Rotorua

By

January 12, 2020

Ngati - Shuttle bus driver was absoloutely lovely! Staff were friendly. Couldn't relax as much as would've liked to due to wobbly and 'squeeky' beds but otherwise rooms were good. Toiletries weren't re-stocked otherwise a good stay.

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