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Rated 3.6 out of 5 by 498 reviewers.
Rated 5.0 out of 5.0 by awesome place Would recommend this place to anyone. Best place to stay in San Antonio TX. Nice area and far the best place to stay February 4, 2016
Rated 3.0 out of 5.0 by Good Location but not very customer friendly! We stayed in during the Jan 29th weekend. Convenient location, about 1 mile from river walk and river center. The room was good but restroom wasn't great. There was no exhaust or it wasn't working throughout so it made the bathroom very humid. The staff was sort of careless and didn't bother to inform about all the amenities included/offered at the time of checking in. My friend was not even told about parking permit that you need to get from front desk otherwise they tow your vehicle. He had to go back and ask because i told him about it. He was furious considering that he's a platinum member and should be informed about these things. The breakfast was good but i never had such a bad customer service experience before. I was asked to pay a ridiculous amount for a small item which was part of our buffet breakfast. February 4, 2016
Rated 3.0 out of 5.0 by It was OK... Room was on the warm side, air did not work that well. Beds were somewhat uncomfortable and small, they were not queen size, more like twin. The free breakfast was also a little misleading... February 3, 2016
Rated 3.0 out of 5.0 by Comfortable accomodations, but worse internet service ever in a HI Really enjoyed our stay in San Antonio. Accommodations were clean and comfortable. Staff were courteous and as helpful as they could. Our biggest concern was the internet or lack thereof. Being on the road for 14 days we rely heavily on the internet to keep in touch with our family through Skype, check out points of interest for the city we currently at, checkout and make reservations for our next destination and so on. We were not able to do any of this in our rooms, our only option was for one of us to go to the lobby service center.....not very convenient and absolutely not acceptable. We decided at the start of this trip that we would use HI or HIE exclusively especially after your offer of accelerated 2016 rewards. We hope to continue using your accommodations when we resume our travels in mid March. February 3, 2016
Rated 5.0 out of 5.0 by Friendly and competent staff Considering this location appears to be updating and remodeling I think the best part of the stay was the staff. I have stayed at newer and more modern hotels and the staff was not nearly as friendly and helpful. Since this is an older location, it is important that the people you deal with make you feel good and are willing to go out of their way. The shuttle service driver answered several questions for us and was prompt in taking us where we wanted to go and in picking us up when we had finished. February 3, 2016
Rated 5.0 out of 5.0 by PAX South 2016 Tarisutan Review My stay at the Holiday Inn was great and my only problem was that my data moved faster than the WiFi so that needs work please. February 2, 2016
Rated 3.0 out of 5.0 by Older downtown hotel showing its age. Staff was great as regards check-in and check-out. At check-in, I was referred to a desk aside from the check-in counter to get my "parking tag". While a parking hang tag was given to me, this desk person also made a "pitch" for me to attend a time share sales meeting....this seemed a bit odd not to mention inappropriate.; The location is good, but the hotels best years are obviously in the rearview mirror. Bathrooms had yellow/gloomy lighting and tub surround needed replacement and general updating, while the public corridors and certainly elevators were a step back to the 70's. The room overall wasn't bad, but that too needed updating. I don't think this hotel will fly the Holiday Inn flag without some dramatic infusion of money to address this updating need. February 2, 2016
Rated 5.0 out of 5.0 by Great Location and Friendly Staff........ Holiday Inn Market Square is an excellent location for easy access to the Market Area and Riverwalk. Staff is professional and friendly. Facilities and Rooms are updated with modern amenities and decor to satisfy the most demanding guest. February 1, 2016
  • 2016-02-08 T14:00:36.675-06:00
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