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Rated 4.3 out of 5 by 434 reviewers.
Rated 4.0 out of 5.0 by Nice Location/Room Temperature was Frigid Great location, but the thermostat in the room was hard to regulate. The air from the vents blew directly on the bed and we finally had to cover the vents with pillows so allow for some air flow, but to divert the air off of the beds. October 6, 2015
Rated 5.0 out of 5.0 by Quiet But Close to Historic District A very nice property with friendly staff and clean rooms. Our only negative was mold on the shower tile. The food in the restaurant was very tasty, large portions and not overly expensive. We would definitely recommend this property to others and would stay here again if in the area. October 5, 2015
Rated 5.0 out of 5.0 by great place , the staff was great The staff was what make this visit the best. The hotel was clean, and safe, the food was good , but the Staff was the main reason that our vacation was the best . October 5, 2015
Rated 5.0 out of 5.0 by Mrs already done in earlier comments. Do not need to repeat October 5, 2015
Rated 5.0 out of 5.0 by Great overall accomodations Words cannot describe my pleasant surprise at staying one night at Holiday Inn St.Augustine. Clean new bathroom, new furniture, most comfortable bed and pillows, quiet and efficient air conditioning and clean throughout plus pleasant office staff. From this experience, Holiday Inn Hotels will now be my first choice when traveling. S. Trudel, Pompano Beach, Florida October 4, 2015
Rated 4.0 out of 5.0 by Historic St Augustine Had heard so much about this historic town that we decided to take a day out of our primary holiday residence to visit. Used my IHG points and that was easy to do, The hotel itself was not as near to the older part of St Augustine that I had hoped for but nevertheless the hotel staff were very helpful in telling us where the hop on and hop off trains were which enabled us to each the Fort area quite quickly. For the younger, fitter of you, it's probably within walking distance but sadly not for me any more. Spacious, well presented, clean room at this Holiday Inn with very helpful front desk staff. My only complaint was that not only was the bed very high, the pillows were so plump I could not sleep on them so swapped for a cushion from the couch. I have recommended on my feedback to have a choice of pillows for those of us who prefer a lower height in which to sleep. October 2, 2015
Rated 5.0 out of 5.0 by Convention Overall stay was very good. Under going reservations. Elevators were not working correctly at times. Heat and air were also not working correctly September 30, 2015
Rated 4.0 out of 5.0 by comfortable bed/good service I was a little disappointed that the hotel did not have a continental breakfast. We do not require much and that would have been nice. However, the hospitality was awesome and it speaks well of the company. As retirees with grandchildren in college who need support from both of us, we have to be careful with what we do; hence we look for Holiday Inn Express for the most part. Also, I am noticing that other hotel chains are doing better in the rewards category' but I like the "dependability" of the rooms with the IGH chain. September 30, 2015
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