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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4

based on 1092 reviews
81%
Recommend This Property

Ratings Breakdown

1092reviews

  • 5 Stars
    548
  • 4 Stars
    273
  • 3 Stars
    111
  • 2 Stars
    89
  • 1 Stars
    71

Chillin at the Hotel, Motel, Holiday Inn

By

January 20, 2020

platinumelite

Jim
Garret (gary( meow))
Laura
Zee
Carlos
Amanda
Odell
Brian
Phlame
Ed
Chris
Scott
And all the other staff are absolutely wonderful people. Especially Jim.

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Comfortable beds

By

January 15, 2020

club

I will rate this experience as an excellent stay. Had four adults in this adjoining room and it wasn’t crowded what so ever; also had a half bathroom in the adjoining room. Made it very a very comfortable stay for all. We were all very happy it was spacious and clean.

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Never again

By

January 14, 2020

club

We booked this hotel as we were in town for a family funeral. I booked a 2 room suite, with the intention of having ample space to prepare for the funeral. Upon check-in, I was told the room I booked wasn't available, but they could upgrade us at no extra charge. Well the "upgrade" was a one room king size "suite". It was awful. The hotel is run down, staff doesn't seem to care about anything. Service in the restaurant is awful. Overall a terrible experience. We will never stay with another IHG property.

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Noisy Neighbor

By

January 09, 2020

club

This is a wonderful hotel just needs to respond to issues a lot sooner.

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快適なベッド

By

January 08, 2020

大変寝心地のよいベッドで、リネン類もとても良いものでした。部屋は静かでゆっくりと過ごせました。朝食も種類が豊富で温かく保たれていました。コーヒーも美味しかったです。

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Great location

By

December 29, 2019

Great breakfast options and spacious rooms!
Staff was cordial!

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3 night stay

By

December 29, 2019

Nice hotel. Check in staff was very nice and helpful.

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Clean and quiet

By

December 28, 2019

This Holiday Inn in Tewksbury MA was very clean, well maintained, and quiet. It's right off I-495 but sits away from the road so you don't hear any traffic and people enter the hotel through the front lobby so there's not a lot of foot traffic from people entering through side doors at the end of the hallway. I highly recommend this hotel it's one of the nicest I've stayed at. The rooms were clean and the bed was very comfortable.

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Wonderful experience

By

December 26, 2019

club

Very comfortable stay with all the amenities that we expected to be provided as well as some that were extras and appreciated.

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Business customer

By

December 21, 2019

platinumelite

I stay at this location, very comfortable and love the bar and restaurant, very convenient. Maybe add soups to the dinner menu?

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Comfortable room, with good amenities and very polite staff

By

December 18, 2019

club

I had several hotel choices in the area, all within short reach of each other. My plan was to try each of these three or four. I just happened to started with Holiday Inn as my first try. Considering how pleased I was, I may not try any further, but instead book at Holiday Inn.

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Great experience

By

December 18, 2019

Great hotel. Very quiet and comfortable. Wonderful hotel staff. Outstanding breakfast and waitress. My wife and I always choose this hotel and have never been disappointed. It is located close to restaurants in the area. This is a five star hotel for the money. I would recommend this property for stay in this area.

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