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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 558 reviews
86%
Recommend This Property

Ratings Breakdown

558reviews

  • 5 Stars
    301
  • 4 Stars
    138
  • 3 Stars
    57
  • 2 Stars
    36
  • 1 Stars
    26

Mixed Feelings

By

March 28, 2017

I was delighted when I entered my room, Sat, March 25th and found the room was lovely and clean. It had a microwave, coffeemaker, iron, ironing board and refrigerator.

I was disappointed to find out I would be on the same floor as MANY young girls involved in a cheerleading competition. They were noisy and ran up and down the hall doing somersaults. They were noisy in the A.M. as well.

I was mostly disappointed, however to have booked this hotel specifically so that I could use the fitness room, pool and sauna This was a business trip and I looked forward to relaxing the evening before my morning meeting. I went to the pool and sauna area Saturday night, only to find out they were both closed until Monday. I wish I had been informed prior to the reservation as I would have gone elsewhere.

When I went to the fitness room the young girls from the cheerleading team (6 or 7 of them?) were standing on the equipment, but not using it. I decided to return to my room.

The restaurant was also closed and room service was not available, although the pub was open. I was disappointed; the last thing I wanted to do was dine alone. I'd have preferred room service.

The bed was comfortable, the heat was easy to control.
the curtains blocked out light. The reception desk staff was very polite and friendly.

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A few things and it would be better.

By

March 23, 2017

Very convenient and easy to get to. Front desk was helpful when I needed to get back into the room after I checked out. Room was fine. Bathroom was clean and there was enough towels.

Parking lot was a disaster and snow clean-up needed to be improved. The bed sheets were stained and that was unacceptable. The business center computers and printers were non-functional. Curtains were too shear and compromised privacy.

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Great

By

March 22, 2017

club

Clean room, great staff. Big truck parking is a little tight, but can be done.

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Comfortable and great service

By

March 21, 2017

club

Do not use the vending machines in the floors because it will take your money and never give you the drink you paid for. I was told they don't own the machines and it cheaper to get drinks from the hotel lobby. Besides that the Hotel was comfortable and the food was delicious.

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Winter Storm Stella

By

March 18, 2017

club

Due to the blizzard (Winter Storm Stella), my company booked a block of rooms for anyone who did not want to travel. Check-in and check-out were super easier, and the staff very friendly. My husband and I ate dinner in the dining room the night of our stay. We both had steak tips and rice. Food was okay, service was very good.

The only "compliant" I have is, both the clock on the microwave and the alarm clock were not set to the proper time. Daylight savings time (spring ahead) began a few days before our stay and it would have been nice if the clocks were set accordingly.

Although we only ate dinner and slept in our room (we did not use any of the other amenities) I would definitely recommend Holiday Inn Tewksbury-Andover.

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Convenient Location

By

March 14, 2017

This hotel was conveniently located for where I needed to be. The food was pretty good and the room was comfortable. Very friendly staff also.

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Great stay!

By

March 14, 2017

club

Friendly courteous staff, comfortable beds, great food, easy access off highway.

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Overall decent place

By

March 12, 2017

club

I've stayed many times over the years for work and overall it's a good place. However, there are certain rooms with a poor bathroom layout making the toilet a very tight squeeze between a half wall (that holds up the sink) on one side and the towel rack on the other. Unfortunately I've had that type of room more than once.

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Nice predictable place

By

March 10, 2017

platinumelite

Besides being stuck way out of town in a business park by the highway, this is an OK hotel. Too many other local places in the same sort of price bracket I've stayed at will give you a bathroom where things are broken or poorly maintained, but I've never had any such problem here.

Comfortable beds, sufficiently insulated from the highway so there's no noise from it, nice breakfast, the bar is quite good if you arrive while it's still open.

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Convient and quiet

By

March 03, 2017

club

Room was comfortable and clean. Wifi not the best but the food was great.

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良いホテルでした

By

February 24, 2017

今回はUSA出張データこのホテルに滞在しました。ハードな出張oceanスケジュールでしたが、このホテルで癒やされました。

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Great Hotel

By

February 22, 2017

Clean, good food and attentive staff make this a great place to stay.

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