Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.1

based on 651 reviews
84%
Recommend This Property

Ratings Breakdown

651reviews

  • 5 Stars
    339
  • 4 Stars
    163
  • 3 Stars
    69
  • 2 Stars
    45
  • 1 Stars
    35

Overpriced and not clean; staff friendly

By

July 25, 2017

club

Title sums it up - needs to be more thorough and provide a better value

Read More
Read Less

Überhöhter Preis für schelcchte Leistungen

By

July 24, 2017

platinumelite

Ich war im Tewksbury Holidayy Inn aus geschäftlcihen Gründen und habe dort der Lage wegen übernachtet.
Die Sauberkeit war schlecht und das Essen miserabel.
Der Übernachtungspreis für diese Leistungen war viel zu hoch.

Read More
Read Less

Will use this hotel again

By

July 21, 2017

club

New mattress, great service, clean, great location

Read More
Read Less

good location

By

July 17, 2017

This facility is clean and has a comfortable setting
if I am back in the are I will stay again

Read More
Read Less

Done with IHG

By

July 12, 2017

club

It has been over a week since i expressed my problem with Debbie and the apathetic staff, and no attempt was made to make things right. I will not waste anymore time on this brand. Maybe they do not realize there are other options...

Read More
Read Less

Clean

By

July 12, 2017

club

Nice room. Friendly staff. Comfy beds. Breakfast was not included in room and wasn't very good for the price we paid. Staff did not replenish buffet when food was running out. Would not eat there again. Beds were comfortable and room was clean and spacious with updated furnishings. Hotel was quiet. No loud guests running thru the halls late at night.

Read More
Read Less

Not quite top ratings

By

July 12, 2017

club

A few things like no A.C. the first night contributed to not a top rating.

Read More
Read Less

great place to stay

By

July 10, 2017

club

Great hotel, great staff, perfect stay. The bedding was clean and comfortable

Read More
Read Less

Shuttle service to be improved

By

July 10, 2017

club

Waited 1 hour for the shuttle service provided by the hotel.

Read More
Read Less

Kind of depressing

By

July 09, 2017

club

Tired facility
Indifferent staff
Mediocre breakfast with poor service

Read More
Read Less

Could have been better

By

July 09, 2017

Nice location and while initial decor is very nice, some of the details were problematic.

The front desk staff who checked me in was reasonably friendly but seemed cowed by the other 2 women bustling around behind the desk. There were no ice machines where there were supposed to be - in fact none available at all. Beverage machine wasn't accepting any bills, and despite what the binder in the room said, there is no room service. Toilet paper holder broken. I was not welcomed as a member of the IHG Rewards Club.

On the up side, the room was clean and comfortable.

Read More
Read Less

Thank you

By

July 09, 2017

club

Staff was very pleasant

Cleaning services were excellent

Read More
Read Less