Rated 3.7 out of 5 by 115
Rated 4.0 out of 5.0 by Artist I Am Not Friendly staff, conveniently located close to downtown Worthington
The room and linens were spotless.
Our staff was prompt with their service, and very friendly.
Hotel is in a great location close to downtown, and right next to a plaza with shops and a great little place called Pies and Pints.
For an overnight stay near Polaris Place, it was just about perfect. Plenty of parking, even if the spots are a little tight.
February 26, 2014
Rated 2.0 out of 5.0 by Volleyballcoach Disappointed, again.
I've been a rewards member for a few years, and I am slowly getting more frustrated with the experiences I've been having recently with the HI brand.The previous weekend I had a disappointing stay at an HI in Maumee, OH. followed by a refreshing stay at a competitor in Dayton the next night. This particular weekend started at another competitor in Bowling Green Friday night, followed by a Saturday night stay at this location. During my pre-stay reservation, the sales associate took my request for a rollaway bed for small kids, but the desk attendant was less than helpful getting it acquired. Mind you, I had just spent the previous night at a competitor that was extremely accommodating under the same circumstances. So, after waiting 35 minutes in our room for a rollaway, at 10 pm I had to call the front desk to ask if they needed help moving the rollaway. If I hadn't of called, I'd never have gotten one. Furthermore, the bathroom outlet was inoperative, so no hair dryer; and the bathroom door is warped and does not latch. Learning from my previous weekend at an HI with an in-house restaurant, we did pack our own breakfast for the kids since the 'nominal fee' for a continental breakfast doesn't appeal to me when I received a complimentary breakfast the morning prior at a competitor which had an identical offering at a third of the room rate. The heater was silent, which was nice, and the beds were decent, but when you expect the refrigerator to be plugged in and operating, you get highly annoyed to wake up to warm milk. This is strike two.
February 26, 2014
Rated 4.0 out of 5.0 by grrrate weekend stay
Prompt service upon arrival.
Room good condiition.
Will come back again as service was excellent.
Compliments for hostingour group.
February 14, 2014