I went to Irapuato Holiday Inn Express in early Feb 2017 for work coming the U.S. I am so thankful for the hospitality all showed this foreigner and not only that but Maria, Alberto and Francisco
made my trip absolutely amazing helping me gather souvineers for my loved ones. Without their help it wouldn't of happened. Maria and Alberto helped me plan my trip and wrote directions in Spanish to help me get back to the hotel. When the taxi dropped me off, I accidently forgot my phone and it was on vibrate. While I freaked out realizing I left my phone in the taxi, I asked Maria and Alberto to call it but no one answered. Little did I know, Francisco overheard what happened and literally ran after the taxi a ways and flagged him down and had him turn around to come back to the hotel to return my phone. I now consider these very kind people my friends. Everyone was very nice and helpful but these 3 individuals went above and beyond their job to help a guest have a work trip turn into a AMAZING work trip.
Make sure if you write a review to highlight and copy it because the website may erase it if it took too long. I had to re-write mine again. I.T. needs to look into this! [Less]