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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.1

based on 669 reviews
81%
Recommend This Property

Ratings Breakdown

669reviews

  • 5 Stars
    356
  • 4 Stars
    150
  • 3 Stars
    67
  • 2 Stars
    51
  • 1 Stars
    45

Overnight stay on route to airport

By

23 July 2017

club

Convenient location in a quiet area on the Delaware River in Tinicum Island at about 10 minutes away from Philadelphia International Airport. Free shuttle service to and from the airport that runs at regular intervals. Comfortable and clean rooms. Breakfast included which offers a good selection of food items. Good customer service.

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When You Come TO PHILLY YOU MUST STAY HERE

By

23 July 2017

club

When I called and SPOKE to Ms Marie, FROM THE GET GO, SHE WAS OUTSTANDING, I Drove All the WAY FROM FLA, I WAS BEAT Beyond BEAT, I had my 2 Service PETs, She Got a Room READY for me and RUSHED IT So, WE could Ck in on the 1 st Floor, Ms MARIE and HER TRAINEEE, Ms TIFFANY WERE OUTSTANDING, FAST and VERY EFFICIENT and Mr OLU Was Da BOMB, ALWAYs CLEANING and Making Sure THE HOTEL WAs CLEANED and LOOKED AMAZING, and Upon C/O the NEXT morning , He wanted to Make Sure My STAY WAS OUTSTANDING , in Which it WAS and the Young Lady WAS the BREAKFAST BAR, WAS Outstanding Too, RUNNIN HER BUTT OFF, Great JOB to THEM and a GREAT Job TO your ENTIRE STAFF THERE, LOVE to Come Back and VISIT AGAIN IF I GET back TO THE PHILLY AREA, Roberto n my Daughters Survivor n Mustang Sallie

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Great value

By

22 July 2017

platinumelite

Great location, great room, great service. Surprisingly better than expected.

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Gross carpet

By

20 July 2017

platinumelite

The staff was nice
But the carpet in our room was literally sticky. It was pretty gross.

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Close to the Philly Airport

By

20 July 2017

Comfortable bed - clean room - it was a short stay - near Philly Airport - we came in after 12 AM and were gone by 9 AM on Saturday.

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convenience and courtesy

By

19 July 2017

club

We needed to be at the PHI early and have good parking Holiday Inn Express provided both

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great night sleep

By

17 July 2017

great desk person, my company had not used my IHG number but she got me signed under my number and got me my reward points.

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Good Location

By

17 July 2017

Hotel was consistent by Holiday Inn Express standards with friendly staff. Mostly liked the location as it was on the Delaware River with local neighborhood restaurants and bars very close by. Easy access to I-95 for short travel time to airport and only about 15 minutes to Downtown Philly.

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Great Service

By

16 July 2017

platinumelite

The customer service received from Rebecca is the highlight of this hotel. Very friendly and attentive and knowledgeable of things to do in the area. A true gem. The property location is a little unkempt but the hotel itself is nice, just like a typical Holiday Inn express. I previously stayed at the Fort Washington Holiday Inn Express and liked the look and feel of the hotel much better but the plus of this location is that it is closer to downtown Philly.

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Overall good stay

By

16 July 2017

club

Flight was canceled and after a 4 hour wait the airline finally booked us hotels. This hotel and its staff was very accommodating to our needs at midnight. Staff was friendly and nice. Rooms were clean and beds were comfy. Breakfast had many choices and options. Only downside was the wait at the airport for a shuttle to pick us up. One shuttle every 30 minutes. Now I will give benefit of doubt. It was almost midnight and I sm sure that they were not expecting a flight of over 200 people to be cancelled at that time of night. They did do there best to accommodate everyone timely and effectively. Once st the hotel checking in was a very fast and smooth process.

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Terrible service

By

14 July 2017

platinumelite

I feel the holiday end are buying many locations yes that great for business but not always great for there value customers like my self

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Great service

By

14 July 2017

platinumelite

Great service the staff was very friendly and helpful. The rooms were very clean and the gym was very well equipped for a hotel.

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