Rated 4.3 out of 5 by 180
Rated 1.0 out of 5.0 by BT123XYZ Worst hotel experience ever
For a so-called business hotel this is a complete fail.
The wifi is completely unusable to which the hotel staff only replies that they know but after all the wifi is free.
I had to change rooms three times due to defects and other issues and even the third room was not acceptable.
I was overcharged on the hotel bill to which the manager gave some ridiculous excuse and tried to blame it on me.
In a personal e-mail to the hotel manager most of my comments about the hotel and the service were completely ignored and for the rest I was blamed.
The reason I was overcharged was supposedly because I had to shorten my stay by a few days and according to the hotel manager this means that my entire booking is canceled and new prices apply which is completely ridiculous. Besides the fact that I didn't have a package price but individual daily rates this would mean that next time I just make several one day bookings in a row so that if I cancel one day the other days are still valid??
At least the behavior of the hotel manager explains the poor service quality at the hotel.
November 20, 2015
Rated 4.0 out of 5.0 by avaya1 Schönes, modernes Hotel
Moderne, saubere, sehr schöne Zimmer.
Ein 1,40 m Bett etwas zu klein als Doppelbett, nur eine Decke für zwei Personen.
Das Frühstück ist sehr dürftig bestückt.
November 18, 2015
Rated 5.0 out of 5.0 by JEMC. Muy recomendable
Cerca de la estación de tren y paseo agradable hacia el centro a pie. Habitación espaciosa, bien decorada, aspecto renovado, cama muy cómoda. Baño nuevo, bien equipado. Desayuno buffet variado muy rico.
November 16, 2015