Rated 4.4 out of 5 by 40
Rated 5.0 out of 5.0 by Cheryl60 Great staff and comfortable room
the room was comfortable and the breakfast was very good. there was a snow storm while we were there and the staff we very good about keeping the pavement passable we asked about staying an extra night and there were very accommodating. The staff was very pleasant to talk to and answered every question that I had. Housekeeping were very nice when we made a special request for our room. We will stay here when we come to town.
January 26, 2014
Rated 1.0 out of 5.0 by Marley14 Housekeeping needs to be fired. Assitant Manager on duty unprofessional and unhelpful.
First checked in went to room. Found cup of coffee and a half eaten pastry on table along with bathroom sink not cleaned off had a bar of used soap stuck to counter top. Went to front desk gentleman working very apologetic and moved me to a new room. Told me he would look into what happened. Next day went out was gone until evening when I returned room hadn't been touched. Also noticed hallway floors had not been vaccumed. Went down to front desk to complain. Front desk person said you need to talk to Assitant Manager on duty. She is in the lounge area sitting down. When she came out. She was not wearing any shoes. I explained what I found when I returned. Her question was "did you have the do not disturb sign on the door?" No I didn't. Her next question was "what do you want me to do and would you like some trash bags?". Checked out the next morning she was still there. Monday morning made a call to them and asked for the phone number to Guest Services. I was placed on hold for 5 minutes no one pick up. I hung up and called another hoilday inn express and they gave me the #. A formal complaint was made to Guest Services and they were very helpful. I have to say I have always stayed here but after that not again
January 15, 2014
Rated 5.0 out of 5.0 by KNOBBY 79 GREAT PLACE TO STAY
I BRING A GOOSE HUNTING GROUP IN DECEMBER AND ANOTHER IN JANUARY AND WE ALWAYS ENJOY OUR STAY. THE STAFF IS VERY HELPFUL AND THE HUNTERS BREAKFAST IS A GREAT WAY TO START A COLD EARLY MORNING DEPARTURE TO HUNT. WE'VE BEEN COMING FOR ABOUT 7 YEARS AND WE SPEND TWO NIGHTS EACH VISIT. THE LOUNGE IS A REALLY COMFORTABLE PLACE FOR US TO GET TOGETHER..
December 31, 2013
Rated 5.0 out of 5.0 by Frances21 Great place to stay
Second time there. Everything was great. Highly recommend. Big rooms, clean. Friendly staff. Good breakfast in the morning. Only thing that didn't work was the TV in one of our rooms. But we were there to visit family and left the room early and got back late exhausted, so we didn't complain or ask for it to be fixed. Based on the service, I am sure they would have fixed it in a heart beat.
December 3, 2013
Rated 5.0 out of 5.0 by dguy Great Stay
Stayed in hotel for work trip. Room and bed were great. Staff was courteous and friendly. Great stay!
November 27, 2013
Rated 5.0 out of 5.0 by carmen2005 Friendly, helpful staff
Lovely hotel and nice staff.....great breakfast. Nice conference room for a mid-sized group. Pool & gym looked lovely although we did not have a chance to use either.
November 22, 2013
Rated 2.0 out of 5.0 by LibbyM Poorly designed and decorated
I checked in then went out and didn't return until after midnight. By that time there were no parking spaces available. Cars were already parked along any available curb space, resulting in me having to park at the hotel next door.
The decor of the rooms is nice, however, the windows do not have darkening shades so there is no sleeping in past the sun rise.
November 6, 2013
Rated 2.0 out of 5.0 by opinionated1 Beware the Stinkbugs!
The hotel and room are what you would expect of a Holiday Inn Express. It was simple and unmemorable and seemed to be clean. However our room on the third floor was full of Stinkbugs. We pulled them off the ceiling, walls and especially hidden in the draperies. Occasionally one would escape from the tissues and fly around the room. Eventually we were able to capture and dispose of all of them. However, this does not make for a very restful night feeling surrounded by bugs, unless one is an entomologist. Maintenance needs to seal the window better and housekeeping needs to check the room for bugs when they clean.
October 9, 2013