Rated 4.1 out of 5 by 53
Rated 5.0 out of 5.0 by MrBLS Nice stay
There are NEVER any variety at breakfast , not everyone eats pork. My room would have been excellent except for the neighbors who repeatedly slammed their room door past 3am.
July 1, 2014
Rated 4.0 out of 5.0 by weddingfun2014 quick overnight stay
nice property, nice employees. Just a quick overnight stay to attend a wedding.
June 30, 2014
Rated 5.0 out of 5.0 by Jmelvin10 District Manager
Always friendly staff, rooms are quiet, internet works, and the location is easy to navigate. The bed is very comfortable to me. Closets could be larger but it works.
June 25, 2014
Rated 3.0 out of 5.0 by TruthTeller305 Rude Staff and Uncaring/Unresponsive Manager!
I work for a small business and stayed here for a work training class. The Hotel itself seemed ok. The training got finished early, but staff refused to let me check out a day early since it was Noon, instead of 11am or before, even though I left the hotel/state then. The lady at the front desk was Very rude about it. My boss called the hotel to see if we could get some sort of discount count at least(or a late check out fee), but was told that since I left at Noon, they were going to lose money, since they couldn’t rent to out to anyone else. Which would only make sense if they were completely booked and didn’t clean any rooms at Noon or after, which I don’t believe. There was hardly anyone there when I stayed there. My boss called and emailed the staff multiple times and even left a voice mail for the manager (Mr. Patel), with NO return message or Call. We were charged a Full Nights fee and We will NOT stay at this Hotel again!!!
June 10, 2014
Rated 4.0 out of 5.0 by Slick Rick 1981 AWEFUL
USE A PRE - PAID CARD HERE, BOOKED 4 ROOMS AND WAS TOLD PAYMENT NOT AFFECT MY ACCOUNT BECAUSE I WERE USING CASH, IT DID, MY ACCOUNT WAS CHARGED 4 ROOMS FOR 2 DAYS LEAVING A NEGATIVE BALANCE OVER $1,000 DOLLARS AND 6 RETURN CHECK CHARGES OF $174 . DO WHAT YOU LIKE BUT YOU HAVE BEEN WARNED.
June 7, 2014
Rated 5.0 out of 5.0 by lhbob Great Stay
This is my second stay at this location. Based on the first visit is why I came back a second time.
Everything was first class.
June 4, 2014
Rated 5.0 out of 5.0 by DoubleJJ Great service
Very nice king room with micro/fridge. Full breakfast with newspaper. Could use some more variety of fruits. Very courteous staff. Easy on to I-20 which is very important when traveling long distances. Would definitely stay here again.
May 31, 2014
Rated 2.0 out of 5.0 by Tyson 12 Poor Customer Service
Rooms were fine, breakfast good. Check in was horrible, the card that was holding the room was billed along with two other cards. My parents were not given their senior citizens discount. I also held a reception in the meeting room there, the night before I was contacted by a rude staff member stating that I would be billed for that night because the caterers were there setting up which I knew nothing about. The caterers had actually made arrangements with management. I actually spoke with the general manager who was going to have the sales and marketing person to contact me to supposedly smooth things over, she was no help at all. Today, the bank is still holding my funds as pending and I have no access to my money. Hotel staff didn't try to resolve any of my issues, they only put the blame back on me. Poor customer service. Will never book at this hotel again or hold any events.
May 28, 2014