 Guest Reviews
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78%
Recommend This Property
Overall Experience 4
78%
Recommend This Property
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No airport shuttle
ByDave
June 25, 2022
We signed up the night before for the 7am airport shuttle. We came to the lobby at 6:45 and asked the desk clerk at 6:55 about the shuttle and he indicated it would be on time. At 7:05 I asked the same clerk if the shuttle was still coming.
He said we didn't reserve it last night and the next one would be at 7:30.
Dirty dirty dirty
ByJajaG
June 24, 2022
The only good thing that I have to say is the to African-American gentleman that works the night shift and the overnight shift were very kind and accommodating. But your property is absolutely filthy you should be ashamed of yourself it’s disgusting the carpets are sticky and stained The furniture in the lobby is all stained. I was checked into a handicapped accessible room because my flight was canceled and it had a shower chair that I think is supposed to be white but it was brown with stains all over it the sheets had stains on them it was absolutely disgusting I cannot even believe The price to stay in this disgusting property you should definitely be ashamed of yourself I have stayed at many IGH hotels and this is probably the worst experience I’ve ever had
Great location
By88Dho
June 16, 2022
Awesome location the value that IHG gives to its clients . Shuttle to airport quick . Restaurants are close
Dated rooms and loud amenities
ByWellsk86
June 12, 2022
The rooms are dated, really need a modern update. Air conditioner was loud. Refrigerator was so loud we had to unplug it. Bed was firm and pillows were flat
Needs an upgrade
Bycathydmcd
June 08, 2022
If you need a close place to PHL for an early morning flight, this hotel will do. But it’s old and tired looking and looks and feels dirty. The carpets are gross…didn’t want to take our shoes off.
The shuttle is prompt and convenient.
Goose to airport but needs A LOT of work
ByBusdad
June 08, 2022
Old hotel, no breakfast ready and sketchy neighborhood, but close to PHL!
I stay at this hotel due to company booking but it is by far the worst IHG property I stay at regularly.
This last visit I arrived at 1am to a car blaring music right outside my window. Woke up to breakfast not ready and no cook to be found and the final straw? Coffee was empty.
Do better!
Dirty
ByTGer
June 06, 2022
Staff were friendly an efficient. The hotel was dirty. I would not stay there in the future. Breakfast ok- tables could be cleaned.
Good breakfast
BySERE0507
June 06, 2022
I like the fact that they had Turkey products and mutiple selections to choose from for breakfast. They had hot and cold breakfast selections to choose from
Very Nice place and location.
ByCColonVelez
June 05, 2022
All was great overall. Good location and close to a local park. Great local restaurants. Must check out and visit John Robert Sellars.
Hotel had great and friendly staff overall.
Close to Airport
ByTx Diva
June 04, 2022
This hotel was close to airport. Good breakfast. Friendly Staff. Has convenient airport shuttle. The only downside was the carpets in room were stained & dirty looking. No complaints about bed. I only needed the room for 1 night. Had a layover.
Good for a stopover to get to the airport
ByJeffpriz
May 31, 2022
The hotel is ok.. it super fresh but not dirty.. just fine. A little bit of attention to cleaning around the hallway and elevator might be worthwhile.. but our room was nice enough and the airport shuttle was great for getting me to my early flight
Stay somewhere else
ByGregN
May 31, 2022
This is a very tired and dated property. It's old and tired. You won't get any warm and fuzees. here. If it wasn't for the hotel shuttle, I would have stayed somewhere else. I'm glad it was only for one night!