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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 1108 reviews
96%
Recommend This Property

Ratings Breakdown

1108reviews

  • 5 Stars
    832
  • 4 Stars
    204
  • 3 Stars
    32
  • 2 Stars
    23
  • 1 Stars
    17

Great Hotel

By

January 23, 2020

I went to this hotel for business and it was great. They made it so easy for check in and check out. I was able to get my bill right away and not have to worry about it in the morning. Clean and nice rooms and area. Wifi could be improved but you will love this property if you are in the downtown Phoenix area. Look in to this location as you next stay you won't be disappointed.

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1 night stay

By

January 22, 2020

platinumelite

Excellency staff and location.

Breakfast fairly poor in terms of healthy options.

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Bridal Show Stay

By

January 16, 2020

I love staying at this hotel. The employees are always nice and the rooms are lean. breakfast was great as well.

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It was great/ Wifi not so good

By

January 13, 2020

This Hotel was awesome. Great room, great staff, clean, great breakfast!! so overall it was amazing. The only thing was the Wifi was spotting and really slow compared to hotels I have been too.

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lost item

By

January 10, 2020

could not retrieve lost item after I checked and left for airportb

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Saltydogs Trip

By

January 07, 2020

club

A very pleasing experience. I have always had a good experience with the Brand

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Comfortable stay

By

January 03, 2020

club

Nice hotel. Bedding was fantastic. Hotel clean and pleasant. Breakfast average hotel breakfast. Staff delightful!

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Beautiful Hotel!

By

December 31, 2019

club

Very clean and well kept hotel! Staff was very friendly and accommodating. Breakfast was delicious. I highly recommend this hotel.

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快適!

By

December 30, 2019

club

PHX空港を利用するために家族で宿泊。
お部屋が思っていた以上に広く、キッチンには紙皿、食器洗いの洗剤、レンジで使える容器などが備え付けられていてとても助かった。また、お風呂場に「歯ブラシなどアメニティを忘れた場合はフロントへご連絡ください、ご用意します」と書かれたカードが添えてあったのはとてもポイントが高かった。フロントの方もとてもフレンドリーで対応が良く、ホリデイインを利用したのは今回が初めてだったが、また利用したいと強く思った。

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Central Location is Great

By

December 28, 2019

Free off road parking. Quick check-in and check-out. Clean rooms, comfortable beds, and friendly staff helped make our stay enjoyable. Breakfast for me was scrambled eggs, bacon and coffee. All of it was fresh and hot!
All and all, a great place to spend the night. Restaurants and a brewery are within walking distance, or Uber/Lyft your way around.

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Pool attendant

By

December 24, 2019

club

Larry the pool attendant was so nice! He advised us where to go eat downtown and told us the ins and outs of downtown Phoenix. A real asset to Holiday Inn! Thank you Larry!

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Great stay

By

December 19, 2019

club

Comfortable room and excellent staff. Everyone we encountered was very friendly and the room was great.

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