Rated 4.2 out of 5 by 54
Rated 4.0 out of 5.0 by ROCKY TOO My choice
I spend as many as 200 nights a year in motels, 90% of those nights are in a Holiday Inn. There are times my motel of choice is full, sometimes there is not a Holiday Inn nearby, sometimes we are with a group and someone else picks the motel.
The Holiday Inn Express is not perfect but are very good. The curb appeal is good, the room are clean...but most of all the staff is friendly and willing to help with recommending a restaurants, local sites, etc.
The breakfast is a good start on my day.
I have owned motels in the past and I know how hard it is to maintain a well trained and motivated staff.
The management staff is very well trained...I am 70 yrs old and enjoy seeing the young managers doing such a great job.
June 27, 2014
Rated 4.0 out of 5.0 by Bob from AZ Generaly a Good Experience but the beds are poor.
Service from staff was very good. Very responsive to a couple of requests. The room was clean and there were no problems with the room, bathroom...etc.
The issue was the bed...it was very uncomfortable. I found it to be extremely hard/firm and the result was a poor nights sleep.
June 24, 2014
Rated 4.0 out of 5.0 by TSR0610 Friendly service
Easy to find, comfortable environment, clean property, very friendly staff.
June 10, 2014
Rated 5.0 out of 5.0 by boomertx1960 Clean and quite
HIE are great places to stay, clean, quite, and always a great value
June 10, 2014
Rated 3.0 out of 5.0 by txpressgirl Needs some work
The staff was very nice, but the cleanliness was lacking. The first room I was assigned had not been cleaned at all - dirty towels, bed not made, etc. The desk clerk was very nice and changed the room to another upgraded room. It had been cleaned, but the bathroom floor was still dirty and the room was somewhat dusty. Other than that, it was a decent room. The breakfast was good and it was a pleasant surprise to find gluten free options.
June 9, 2014
Rated 5.0 out of 5.0 by LK22 Great Customer Service
The hotel staff was so polite. When checking, I felt very welcome and taken care of. She made sure that all of my needs were met. : )
June 5, 2014
Rated 5.0 out of 5.0 by Papa 626 Great place!
All the hotels in Canton were full. This was our "plan B." But it worked out to be fine. The drive to Canton was not that bad, the outlet mall was right next door, we would stay here again.
June 2, 2014
Rated 5.0 out of 5.0 by Ecki Da hat alles gepasst
Wir kamen spät an und wurden erwartet. Absolut herzlicher
Empfang, riesiges Zimmer, auffallend sauber mit hervorragenden
Betten. Frühstück war amerikanisch mit Plastik-Rührei und
diverser Auswahl, eben Geschmackssache.
Hotel liegt verkehrsgünstig zur Interstate und zum Outlet.
Wir würden jederzeit wieder hier absteigen.
May 31, 2014