Rated 4.5 out of 5 by 445
Rated 5.0 out of 5.0 by KCH/TCH Consistently excellent
My wife and I stay at the Intercontinental on Bloor on a regular basis. Each time we receive outstanding and courteous service from all staff. The restaurant, which is currently being renovated, provides an outstanding dining experience-comparable to many of the best restaurants in town. The rooms are comfortable and suitably appointed. The location, close to great shopping and other dining experiences, makes the Intercontinental our number one choice to stay.
May 4, 2015
Rated 4.0 out of 5.0 by Hwood777 All met expectations except for service St the bar!
Love the hotel...
Great staff except for service at the bar.
Wanted to have dinner there both nights but found the servers St the bar pre occupied and not focussed on each customer.
I waited for service both nights...
May 2, 2015
Rated 5.0 out of 5.0 by Nico16 Exceptional
Exceptional is just one word of many accolades I would use to rate this experience. We had a conference in Toronto and I booked the hotel for our guests. Eric J. in sales went above and beyond to accommodate. Ahmed at reception also deserves special recognition for his excellent work. The room, the location and everyone else on staff where outstanding. Would I recommend this hotel? Would I go back? Absolutely and you should too.
May 2, 2015
Rated 5.0 out of 5.0 by BC Visitor Very central location
Nice clean and spacious room, we stayed for 4 nights so it was appreciated. A great location and good smoothies for breakfast
April 30, 2015
Rated 5.0 out of 5.0 by John72vert75 Great service, great staff, loved it!
Stayed for a full week and couldn't have enjoyed it more. May be a little dated for some but perfect for my taste and they are renovating now. Very convenient location. All the shopping and restaurants you could possibly ask for all within easy walking distance. Staff were helpful and friendly. The room was very comfortable, bed was downright delicious, no noise from other rooms and the cleaning staff were top notch. Would definitely stay there again and would recommend to others!
April 29, 2015
Rated 3.0 out of 5.0 by kimkz Great meals
Experience was good however we left 2 items in the room and called within 2 hours of realizing this to Housekeeping/Lost and Found.
Left a brand new dress shirt in the closet and an Apple wall charger in the bathroom.
Unfortunately for us, we never got them back.
April 29, 2015
Rated 4.0 out of 5.0 by Princess Athena Toronto Escape
I took a few days off and spent 3 nights mid-week at this hotel. It is an older property, and thus smaller and more sombre than it's Front Street sister hotel. However, it was very clean, comfortable the staff were superb, and the location can't be beat. The one note that I would add is that the in-house toiletries are quite scented which was a problem for me.
I will stay here again.
April 26, 2015
Rated 5.0 out of 5.0 by Br79 Great staff, location and hotel
As always the rooms are always nice in this hotel and clean.
Thanks for the wonderful hand written welcome card, its always appreciated.
They were very nice and friendly, and when I checked-in Ahmed remembered me from my last stay, and also Fabiana, as she was welcoming the guests that arrived, it was a nice welcome. The new lady there Shannon was very friendly, even though she was still a trainee, she was still very efficient and also Ahmed was assisting her with the check-in.
Everyone that was working on the hotel greeted everyone guests/visitors they see in the hotel.
On my first night, there, I met up with a friend for dinner but we didn’t know where to go. Thankfully the Concierge was there and we asked Fabiana for some suggestions for a restaurant around the area. She gave us a very good suggestion, where we end up having our dinner.
On Saturday I have spoken again to Fabiana, to get more information about the “Hot Docs Film Festival” since I will be back again at the hotel for this event with some friends. She gave me lots of information about it and where I can get the tickets, she offered to call them if I knew what Film I’ll be watching, but as I didn’t know yet. I had to put it on hold to check with my friends. She informed me once I know to let her know.
I commend Fabiana for her amazing customer service, very friendly and always smiling.
All the cleaning staff that I saw and meet in the hallways were all very nice and said hi and good morning/afternoon.
While they were cleaning the room, I was sitting at the chairs near the elevator waiting to be finish. I was coughing a lot (I was sick). The lady told me my room was done and asked me how I was doing since she noticed I wasn’t feeling good. It’s something simple but it was very nice for her to ask about it. I don't know her name but I really appreciate her concern.
All my visitors were very impressed with the hotel and staff, some of them didn’t even realized that there is a hotel there. Since I didn’t feel very well, I have invited friends to hang out with me in my room. The living room are was very nice to having guests.
The only issue I had and my guests mentioned too was the very strong scent in the main entrance. It was a nice scent but VERY strong.
Overall I am very satisfied with my stay this time around, that being said I will be back here again next month this time with some friends, managed to convince them to stay here. Hope they will like it as much as I do.
April 24, 2015