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InterContinental Toronto Yorkville

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Hotel Reviews for InterContinental Toronto Yorkville
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 1391 reviews
94%
Recommend This Property

Ratings Breakdown

1391reviews

  • 5 Stars
    1034
  • 4 Stars
    239
  • 3 Stars
    71
  • 2 Stars
    26
  • 1 Stars
    21

3 nights no sleep.

By

12 November 2019

club

I stayed in room 319. I don’t know if it was this room in particular or the floor or the entire hotel however the reverberations and noise from the subway was excessively loud. I lived in London on a flight path ten miles from the airport and that was like tranquility compared to the noise in this room. I was never asked nor given the opportunity during my stay to comment on my experience. I was disappointed to say the least. All other services were good staff were friendly and facility was clean. For what I paid I only received a very average room that I could not sleep in before 1am and after 5 am due to the noise of the subway.

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Excellent as always

By

09 November 2019

club

Thank you for an excellent stay as always! I had some difficulties understanding how to log into wifi, but that is no big deal.

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Very pleasurable stay

By

08 November 2019

platinumelite

Staff very friendly, High quality of service and lovely property.

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Very Nice

By

06 November 2019

Friendly staff, comfortable room. Had an excellent dinner in the restaurant.

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Intercontinental

By

06 November 2019

club

Thank You . Good service, Bathroom, no counter space

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Great location

By

30 October 2019

club

Great location and service. Nice staff. Nice room. Friendly staff

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Excellent Hotel

By

19 October 2019

club

Very satisfied with our stay. Good and safe location. Comfortable and clean room. Excellent staff.

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Great location

By

19 October 2019

This is our favourite place to stay in Toronto. It's incredibly convenient to shopping, museums and subway. The rooms have been nicely reno'd since our last visit, although they are clearly set up for singles: a single robe, and a single chair for in-room dining. Not a problem for us this trip.
We do have a couple of bones to pick: as we were checking in, I remembered that I preferred the more central rooms facing onto Bloor St. So I asked the clerk if the room she was offering us was not close to either end of the hallway. She insisted it wasn't, but when we got to our room, it was, indeed, second from the end. I called down to the front desk and fortunately they were able to find a better room for us. (the facade facing Bloor is slightly U-shaped and the Us block the view somewhat)
As for breakfast,the room is lovely but we found the menu overly expensive, rather mediocre, and the service extremely slow. This is not a reason to avoid the hotel though.

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First time stay for these seniors

By

16 October 2019

club

Right in the heart of Yorkville area. Valet parking a must here. Pet friendly hotel at a cost. Pool and spa and gym on 8th floor. Courteous staff. Newly renovated rooms. Decided to dine out throughout our whole long weekend stay for all meals with family.

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Birthday stay..

By

15 October 2019

club

Our 3rd stay.

Staff went above and beyond. Front desk staff offered to ride their bike to Whole foods for us. Now that's service. We will definitely stay and recommend this location

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Great Hotel in the Heart of Yorkville

By

13 October 2019

The rates at this hotel are very competitive for the area. Had a wonderful stay with my wife and son, both of which were first time visitors to Canada, as well as my son's first time traveling internationally. Prior to our stay I emailed reservations for a couple of things and it was promptly answered and dealt with by Mr. Castelino. We arrived past midnight, and check in was smooth and friendly. All our requests were fulfilled without issues, and to top it off we were upgraded to a room facing Bloor Street. The Executive Suite was perfect, and the renovations to this hotel were done very tastefully. Fyi, all rooms are now newly renovated. At check out I had the pleasure of meeting Mr. Castelino, and he was as nice and cordial as he was when I spoke with him via email. Would definitely recommend this hotel, and would not hesitate to book here again the next time we're in town.

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Hidden Gem in the City

By

13 October 2019

This hotel is my little gem in the city. Amazing customer service and the bar is my favourite!

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