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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    89%
    Recommend This Property

    Overall Experience

    4.4

    based on 340 reviews
    89%
    Recommend This Property

    Ratings Breakdown

    340reviews

    • 5 Stars
      213
    • 4 Stars
      86
    • 3 Stars
      16
    • 2 Stars
      12
    • 1 Stars
      13

    Good

    By

    September 17, 2017

    club

    Overall good, beds were the best! Enjoyed the hotels hospitality and the dinners that were provided sometimes during the week. The breakfast was good and would come back for the wonderful people who were very nice

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    Wonderful location and staff, but hotel cleanliness needs to be addressed.

    By

    September 12, 2017

    Wonderful location and staff, but hotel cleanliness needs to be addressed. Rooms are comfy, but vacuuming and walls need to be cleaned. Kitchen pans and accessories should be updated and replaced when they are old and badly worn.

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    Great experience

    By

    September 10, 2017

    club

    I was only there for a night but the accommodations and service we great

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    suite is good value but breakfast is not the best

    By

    September 06, 2017

    club

    the room was great for our family of 4 the separate bedroom and living room space was great and the divided bathroom area helped with getting everyone finished efficiently. the supplied kitchen is great if needed but we didn't use it also the full sized fridge is great.

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    Good stay

    By

    September 05, 2017

    club

    Stayed here for 7 days. The staff was friendly and helpful. I enjoyed the free breakfast, pool and kitchenette. The internet connection could be better and I had a torn pillow case with holes in it; however, the stay was still good.

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    Great family time together

    By

    September 04, 2017

    club

    We loved our stay here! Loved the breakfasts and that supper was offered a few of the nights we were staying. Loved the size of the rooms and all that the rooms had to offer. We travelled with babies who made some crumbs on the floor so we wished the rooms were vacuumed every day or at least every other day - but nice that they changed the garbage and made up the beds... pool was a good temperature and the kids loved it (a bit high in chlorine and fumes one day but the staff handled the problem). Next time may bring my flatter softer pillow but beds were very comfortable! We would definitely come again!

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    Comfortable

    By

    August 31, 2017

    Breakfast no good and not accepting IHG Spire and Royal

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    Good night sleep

    By

    August 28, 2017

    Good quality but price a little steep. Breakfast area to pick up good is very narrow, hard to do when busy.

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    No egency

    By

    August 28, 2017

    club

    Multiple issues happened uppon check in, all was brought to they attention uppon check out. Next check in, nothing was resolved.... to not stay here.

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    Poor customer service

    By

    August 28, 2017

    club

    Compared to any hotel suite like in the area this one relally disappointed . I wanted to even switch after the first night but everything around was fully booked. Nothing was up to standards that it should be , examples would be : Internet, customer service , staff , breakfast

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    Friendly staff

    By

    August 27, 2017

    We were being upgraded to a 2 queen bedroom. The staff also offered us an early check-in as well as a late check out even when we were using our reward nights. Breakfast was good. The kitchen was helpful and we had some fun making our suppers! Good hotel to recommend.

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    Great breakfast and more

    By

    August 23, 2017

    The housekeeping was efficient with daily changing of towels and taking out of garbage. Breakfast selection was fantastic. There were some extras such as light dinner on certain days that were pleasant surprises.

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