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Rated 3.8 out of 5 by 134 reviewers.
Rated 4.0 out of 5.0 by AME Church Member We have stayed at this hotel several times and will be returning. Our bed was very comfortable, the room could use some updates, but it'd ok.the hotel is a good value for the price. July 19, 2014
Rated 5.0 out of 5.0 by Where you can improve most. The hotel next door in walking distance has a free full breakfast. It is in the same price range, and also in walking distance of the convention center. July 19, 2014
Rated 5.0 out of 5.0 by Great customer service! I went there on July 4. As a new visitor, the front desk helped me a lot July 19, 2014
Rated 4.0 out of 5.0 by Relaxing Great stay, staff were very nice. Beds are so comfortable. July 17, 2014
Rated 5.0 out of 5.0 by Always welcome and sleep great. The beds are comfortable and with the new pillows even better. I stay here a lot and everything & everybody is nice and helpful I always have a great stay at the HICC @ Fort Smith,AR. Thanks Mike July 15, 2014
Rated 4.0 out of 5.0 by July 4th stay Overall a good hotel. Disappointed about "queen size beds", smaller than expected. July 15, 2014
Rated 5.0 out of 5.0 by Great service and very pleasant people The hotel was outstanding and would stay there again. The staff was pleasant and courteous. July 14, 2014
Rated 4.0 out of 5.0 by Happy people I visit the area every few months for work, from Greensboro North Carolina. I noticed that the downtown area is slowly improving, with that said I decided to stay downtown. The lobby was very nice. I had an issue with my lap top, the mouse went bad as I was working in my room. I asked the front desk for a store to purchase another mouse and Maria Galan directed me to the nearest store. As I went outside it was pouring rain, Maria offered me the use of her desk mouse. I was able to finish my reports and returned the mouse back to Maria. You just don't find people offering to borrow, and trust them to bring it back. Thank you Maria. July 14, 2014
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