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Rated 3.9 out of 5 by 193 reviewers.
Rated 5.0 out of 5.0 by nice place It is a nice place to stay and a good place to have a business meeting October 18, 2014
Rated 3.0 out of 5.0 by average This is an old full service hotel, overall everything is average However the restaurant does not offer entrees were limited. I asked the bartender (very nice lady) what her recommendation was for dinner she recommended the burger. The burger was below average. October 18, 2014
Rated 1.0 out of 5.0 by Avoid like a bad virus. This place is dirty, old, and beyond what I would expect for a Holiday Inn. It looks like there have been no upgrades to this hotel since the 70's. I travel for business and often have great experiences with this brand. I can not believe the folks at Holiday Inn Corporate have not shut this place down. Horrible experience, and would have been better to sleep in my car. October 17, 2014
Rated 5.0 out of 5.0 by Awesome experience, highly recommend This hotel was awesome. I had nothing but great experiences working with this staff. I got to the hotel for a wedding and immediately they checked me in and explained the layout of the hotel. Once I got to my room, I thought that I might have trouble with the noise of the place because there are quite a few rooms in a small area. However, I slept very soundly on what was a very comfortable bed. Everything was very clean and I left feeling better than when I came in. If you are traveling through fort smith, stay at the Holiday Inn City Center and you will not be dissapointed. October 16, 2014
Rated 4.0 out of 5.0 by Nice hotel downtown Fort Smith Nice hotel for the money, close to dining in downtown Fort Smith, as long as you don't mind the dog food plant smell nearby when you go outside. October 15, 2014
Rated 4.0 out of 5.0 by Nice Hotel Well maintained hotel with excellent staff. We will stay here again next time. Thanks. October 14, 2014
Rated 4.0 out of 5.0 by the bed was clean and provided a great night sleep my spouse and family enjoyed the friendly staff the quick response to get us to our room once we arrived for our stay. October 13, 2014
Rated 5.0 out of 5.0 by Wonderful stay We were in Fort Smith for a funeral. I was not familiar with the area and just picked this hotel to stay at. It turned out to be a wonderful place to stay. The price was reasonable, the employees were very friendly. I loved the waterfall in the lobby and the breakfast in the restaurant was delicious. I would highly recommend this hotel to anyone staying in that area. October 13, 2014
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