Rated 4.0 out of 5 by 319
Rated 5.0 out of 5.0 by nothing used solid hotel
very clean and comfortable rooms. When the room was entered the temperature was very good as normally a lot of rooms are too hot inside.
the check in was great. they let us do an early check in at 12:30 pm. this was very accommodating
May 31, 2015
Rated 5.0 out of 5.0 by The_Macallan Great Hotel for Families
Overall, this is a great hotel. The location is very convenient to the Twin Cities area. It offers a variety of rooms, which provided my family with some good options for our stay. We stayed over the Memorial Day weekend, so the hotel was busy with many families staying to enjoy the water park. There was some noise up and down the halls as kids passed by, but that is going to be normal at a hotel with a large water park.
The water park itself is a great feature. It was a busy park on a busy weekend, but there was still plenty of room for the kids to enjoy themselves for as long as they wanted.
The one challenge with the busy weekend was the breakfast option. The restaurant was very busy on Memorial day and there appeared to be staffing issues with the number of servers. Unfortunately, this resulted in tables getting cleared slowly, which resulted in some seating delays for those of us waiting to eat. Through the hectic morning our server, Penny, maintained an incredibly positive attitude and did her best to keep up with the large number of tables under her care.
The buffet seemed to offer a better quality food than the menu. We had a mix of orders in our table and ultimately, everyone switched to the buffet after receiving their menu item orders.
Overall, a very good experience that will likely have us returning for a visit in the future.
May 28, 2015
Rated 5.0 out of 5.0 by discofunkeye Nice hotel and in a good location
Looks like a nice family hotel. Rooms were comfortable and quiet even though there was considerable noise in the hallways. Hotel staff was friendly.
May 27, 2015
Rated 2.0 out of 5.0 by 1116771 pool availability poor
If the pool was available as expected this place is tops!
Our grandkids were very disappointed. Cost/value relationship was very poor.
your people were excellent!
May 21, 2015
Rated 5.0 out of 5.0 by Jaymo tass Great Wedding Stay
Stayed here for a wedding and the staff was very friendly and responsive to our requests. Used the wrist bands for the water park the following morning which was perfect after staying up most of the previous night. Also forgot my under button-up shirt to my tux and the housekeeping staff saved it, they had it ready at the front lobby. Which was nice, otherwise I would have been charged. Overall great staff and great stay!
May 19, 2015
Rated 4.0 out of 5.0 by themortgageguy My stay at the Holiday Inn Elk River
Nice hotel but over priced. Looks like a good family spot because of the waterpark. We were there because of a wedding next door at Rockwoods. If there as another choice as close I would've chose the other
May 19, 2015
Rated 5.0 out of 5.0 by va50 Friendly Staff
Staff made sure anything we needed for the meeting was done right away.
May 18, 2015
Rated 5.0 out of 5.0 by bluejules817 Great Waterpark for the family
We came to the Elk River Holiday Inn because of the waterpark. Our 4 year old was begging all winter to go to a waterpark and this one was great! He was big enough to go down the slides and play with his cousins. A great hotel
May 11, 2015