Rated 4.6 out of 5 by 110
Rated 5.0 out of 5.0 by dadady great service
great value, comfortable, staff was very helpful at all times,felt like we had been there before
August 16, 2014
Rated 5.0 out of 5.0 by AliceC Excellent Hotel
The hotel was comfortable and clean. They were in the middle of a mattress changing project so there were alot of beds in the hallway but all the staff starting from the general manager, Brian, to all the front desk staff and the movers were courteous and made it a priority that my comfort was looked after first. Thank you.
August 14, 2014
Rated 5.0 out of 5.0 by jrbam My stay
Hotel was great for what we needed on this trip---a place to spend the night while visiting colleges in the area. Staff was helpful. Needed a roll away bed---however it was a little uncomfortable because of the spring in the mattress. The staff immediately helped me to fix the situation by first offering a new bed. At my request they provided me with an extra comforter which I used as a pillow top under the sheet. The bed was much more comfortable. I would recommend this hotel to anyone staying in the area. We had a very pleasurable experience.
August 7, 2014
Rated 5.0 out of 5.0 by shamadag shamada
close to umass pool n jacuzzi /great breakfast nice size n clean room
August 7, 2014
Rated 5.0 out of 5.0 by Officiant Suite Layout
We were in a suite. I found it bizarre that there wasn't a sink in the bathroom but that one had to exit the bathroom in order to wash one's hands.
The location of the full length mirror was also awkward.
We had to hang my wife's dresses from the ironing board hook because the "rod" for hanging was so low.
August 6, 2014
Rated 3.0 out of 5.0 by cnfr51 squeeky bed
The location is nice and central. The room and lobby were clean. Breakfast ended at 10 which was early. Would have liked it to go longer as we ended up going elsewhere to eat. Had a room with two Queen beds but one seemed to be broken as it creaked every time you moved. The other bed was fine. Over all a good value given the location.
August 5, 2014
Rated 5.0 out of 5.0 by Cory8017 Very nice accomodations
Very nice accommodations. Great breakfast. Nice pool area. Very friendly staff.
July 30, 2014
Rated 4.0 out of 5.0 by NavyVet2009 Better than average
My stay at this hotel was better than one would expect from a hotel near so many colleges. The mattresses were comfortable and there were both firm and soft pillows available on every bed in the spacious rooms. The bathrooms were large, clean, and the showers had better water pressure that you would normally expect. The complimentary breakfast offered was the star of the show with enough choices to satisfy even the pickiest adult or child.
The only negative thing I could say about my stay was that the internet access was horrible. The wired jacks in our rooms did not have good connections and required us to wiggle the plugs in the jacks to get a connection. The wireless internet was even worse and kicked us offline several times an hour on a regular basis. This is a problem that won't bother some. However others, like myself, monitor business goings-on even while on vacation and this will hinder that.
Overall, if you're looking for a quiet hotel (even when full), in a beautiful town with lots of great restaurants nearby (I would recommend Zoe's Fish House or the Ginger Garden), where you can unplug, this is the spot for you. However, if you need to stay in communication electronically other than a cell phone, bring your own wireless hotspot.
July 28, 2014