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Rated 4.6 out of 5 by 161 reviewers.
Rated 5.0 out of 5.0 by Great First Experience This was my first time renting a hotel room solo, but the experience was great. Clean and modern guest rooms, clean bathrooms, comfy bed (amazing pillows!). I did not get to use the pool or fitness facilities, but those areas were clean when I peeked in to look. Loved how there was a laundry facility on the floor. The location was slightly annoying to access - the hotel is on a busy strip with only a small "enter" sign at the beginning of the entrance. However, I couldn't hear any traffic from my second floor room. Overall, a great first time experience renting a hotel room by myself. If I'm ever in the area again, I'll consider this my first choice for accommodation. October 21, 2014
Rated 4.0 out of 5.0 by comfortable and well-maintained Everything seemed as if brand new. The room was spacious and quiet, the bed comfortable. Everything worked quickly on check-in and check-out. A little bit hard to find the entrance to the hotel from the highway the first time, but not a serious problem. October 21, 2014
Rated 5.0 out of 5.0 by Reliable and clean This Holiday Inn Express was exactly what I have come to expect --and why I consider HIE my "go-to" when on a road trip. Clean, well-kept rooms and common areas. Very convenient location to local colleges, restaurants and shopping. October 19, 2014
Rated 5.0 out of 5.0 by Nice, clean and comfortable visit The hotel is beautiful. Staff is very friendly and helpful. Nice pool area. The room was clean and comfortable. The mattress didn't hurt my back. The tv was a good size, lots of channels to choose from. Breakfast was very good, lots of choices! October 19, 2014
Rated 5.0 out of 5.0 by A Bit Pricey, but a good stay! Overall, our 1 night visit went well. The only issues we had were the sheets had an over powering smell of cholorine bleach. We both detected it throughout our sleep that night, but we slept on. In the morning upon leaving, we alerted the front staff about this, and they said they would get word to the manager as the bleach dispenser might have a malfunction. That did make us feel much better as we have staying at HIEx alot and have never encountered this. On a great note , the breakfast was outstanding with hot items hot~the bisquits, gravey, scrambled egg omelet, sausage and bacon~ and the cold items super cold! A good stay overall even though it was a bit Pricey for a 1 nights stay. October 15, 2014
Rated 5.0 out of 5.0 by Exceeded Expectations - Great Staff 5 out of 5 I studied the reviews before I made my final decision and I'm glad I did. Room was exceptionally clean, the pillows were real billows and not blocks of foam rubber, and the breakfast, which was billed as a continental was much, much more and were pleasantly surprised. It was great! Overall, I would highly recomend this Holiday Inn Express. Holiday Inn Express will be our first choice in the future October 15, 2014
Rated 5.0 out of 5.0 by Clean, Modern hotel in Amherst Near all the colleges in Amherst with easy access to main roads, this hotel was perfect for an overnight stay. The hotel is brand new and very clean. Room was nicely furnished and very comfortable. I was really impressed with the cleanliness and organization of the breakfast bar. October 14, 2014
Rated 5.0 out of 5.0 by Excellent choice when visiting UMass Wonderful and attentive staff, clean guest rooms, plenty of towels, convenient and generous complimentary breakfast. Definitely recommend staying here. October 14, 2014
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