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Rated 4.6 out of 5 by 175 reviewers.
Rated 4.0 out of 5.0 by Very Nice Accomodations We can up to attend an event on the Umass Campus, we were very pleased with the location, accommodations and Amenities. Would recommend this property, November 19, 2014
Rated 5.0 out of 5.0 by Impressions This hotel looked brand new. All areas of the hotel were extremely clean; carpet, walls, ceiling, and furnature. Early in my career I worked in the hotel industry and I am very impressed with your hotel. The girl at the check in desk was very pleasant and efficient. I noticed the little extras, such as free cookies and newspapers at the check in desk,as well as coffee and tea served in the breakfast room all day. - I used the hot tub and indoor pool, and they too were imaculate. - I really enjoyed the breakfast. The girl there cooked up some more omlets when she saw they were out, and brought them to our table. Every employee I encountered said a cheerful hi to me. I commented how clean the place was and they were pleased and proud. -- I've told several people about your place. Please continue the good work! - Thank You. November 18, 2014
Rated 4.0 out of 5.0 by Just what I needed Clean, comfortable room. Nothing fancy and furher out than I planned out from my workshop, but had I not stayed there I never would have discovered the Essalon restaurant and it's excellent breakfasts nor The Lumberyard and it's signature martini. November 17, 2014
Rated 5.0 out of 5.0 Longer stay, lasting memory of hospitality I had not planned to have to live away from home, but a broken furnace dictated temporary lodging, and I chose the Holiday Inn Express. What was most remarkable about my stay was the kindness and thoughtfulness of persons at the front desk. My needs were always respected and accommodated, and I felt as "at home" as one temporarily displaced can be. As time went by, I learned that there were other guests in circumstances similar to mine. November 16, 2014
Rated 5.0 out of 5.0 Visiting Daughter at UMass We've stayed at this hotel a number of times. No issues. Nice and clean and quiet. Nice to see they have free tickets again for UMass athletics for guests. Great perk! November 16, 2014
Rated 5.0 out of 5.0 by Great place to staty in the Hadley MA area Close to where I needed to be for the wedding we were attending, free parking November 13, 2014
Rated 5.0 out of 5.0 by Great value Stayed overnight to visit one of the local universities. The hotel was very clean, we had a large room with comfortable beds. The hotel honored my request for the top floor and had extra towels as we requested at the time of the reservation. We would stay again if we are back in the area. November 9, 2014
Rated 5.0 out of 5.0 by November 4, 2014 Overall the stay was wonderful Tuesday evening through Wednesday. The room was clean quiet and very comfortable. I was very pleased with the wonderful gym that I was able to use on both days and swam in their super clean pool. I gave however four stars rather than five for room and comfort only because the toilet over flowed at 5am on Wednesday. However this was quickly resolved when room service was called and a nice man came down quickly to resolve the issue. I've been staying here for many years on my trips to and from Boston and will continue to stay here on my travels because of such warm staff, good breakfasts, and rooms that accommodate my moms needs and are simply very home friendly. November 8, 2014
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