Rated 4.6 out of 5 by 198
Rated 5.0 out of 5.0 Excellent location
Upon entering the hotel , I was greeted by a smiling face and when I handed her my IHG credit card, she thanked me. She allowed me to check in early and I was surprised by the size of the room. Ample for me, let alone another person. Clean and smelled fresh. Pleased with the overall experience. I would stay there again and recommend it for everyone. Families(there's a pool) and couples would love it. Very quiet and well-kept.
January 22, 2015
Rated 5.0 out of 5.0 by JStuart2013 Good Stay
Hotel room is clean and spacious, bathrooms are good size. Very close to Umass and also the interstate, plenty of parking. If im in the area again ill be back!
January 19, 2015
Rated 4.0 out of 5.0 by Bubba5664 Cleanliness
Found bottle under the ed. Breakfast was great though. More choices than you could imagine for a continential breakfast.
January 19, 2015
Rated 5.0 out of 5.0 Five Stars
The Holiday Inn Express in Hadley, Massachusetts is head and shoulders better, nicer, cleaner, more attractive and with nicer staff than any other Holiday Inn Express I have ever stayed in. The Hadley HIE is exceptional -- quite beautiful and luxurious upon entering -- with a beautiful lobby, front desk, lovely sitting room off the lobby and a very handsome breakfast room. The indoor swimming pool is delightful, the exercise room is nicely equipped -- the guest room is large, comfortable, quiet -- and promotes relaxation and calm.
January 16, 2015
Rated 5.0 out of 5.0 by pdbarry Good value and great service
My wife and I were very impressed by the facilities and the staff. We will stay here again.
January 15, 2015
Rated 4.0 out of 5.0 by LawTravels4 Pleasant Room
Although I wasn't recognized as a Gold Member at check-in, this property was pleasant. The set-up of the room was a little different-the desk was in a different spot, but I had no difficulty locating the property. I was quite grateful for the late checkout. I think next time I'll ask for an odd-numbered room. Breakfast was the most varied I had ever seen at an IHG property. I'd try the hot tub too.
I would definitely consider returning the next time I am in this area. IHG underserves the Pioneer Valley, in my opinion.
January 8, 2015
Rated 5.0 out of 5.0 by West1488 Great location and great service
The entire experience at this location was excellent and beyond what I expected. The location to colleges and things like restaurants and shopping was absolutely fantastic and convenient. Hotel staff was very friendly and helpful and hotel was well maintained and comfortable.
Would definitely stay at this location again if I was visiting the area !!!
January 7, 2015
Rated 4.0 out of 5.0 by Holidays14 Worked for us
The room was comfortable and we had a pleasant stay while visiting family for the holidays. I would say that the breakfast options were limited and the staff seemed to be in a hurry to make breakfast go away.
The room was clean and large enough for our stuff...and the front desk staff was very accommodating.
January 5, 2015